Service Campaigns Project Manager
2 weeks ago
We are seeking a Service Campaigns Project Manager to join the Service Supply Chain team. In this role, you will work with key teams across Tesla to launch business-critical service campaigns and ensure our customers have the best ownership experience possible. The Service Campaigns Project Manager will work as the Supply Chain lead, coordinate several workflows, and work closely with Production, Service, Distribution and Material Planning teams to ensure repair parts timely readiness for all vehicle campaigns at a global scale.
This position requires a strong understanding of business processes and operations, as well as the willingness to adapt to and excel in a dynamic business environment. You should be a problem solver who can work and drive a variety of stakeholders towards a common goal. The Service Campaign Project Manager will need to be able to keep the “big picture” in mind while addressing the unique operational challenges we face.
What You'll Do- Manage multiple Service Campaigns and initiatives to improve campaign readiness and cost-efficient execution
- Support ongoing improvements of service campaign processes and systems
- Manage Initial Stock Order process for new location openings
- Interact in a professional manner with senior executives
- Maintain a high degree of confidentiality and exercise sound business judgment
- Effectively handle multiple priorities to meet all objectives and deadlines
- 4+ years of professional experience
- 2 years of Project Management experience balancing time across several projects, working cross-functionally with technical, operational and supply chain teams
- Automotive industry and supply chain experience related to design, manufacturing, and/or vehicle repairs
- Experience analyzing part repair engineering requirements
- Proven ability to work creatively and analytically to solve problems. Proficient in analyzing data using software such as Microsoft Excel
- Able to multi-task in a fast-paced environment and navigate through an ambiguous environment
- Ability to deliver results through influence without authority
- Highly organized, with good time management skill
Along with competitive pay, as a full-time Tesla employee, you are eligible for the following benefits at day 1 of hire:
- Aetna PPO and HSA plans > 2 medical plan options with $0 payroll deduction
- Family-building, fertility, adoption and surrogacy benefits
- Dental (including orthodontic coverage) and vision plans, both have options with a $0 paycheck contribution
- Company Paid (Health Savings Account) HSA Contribution when enrolled in the High Deductible Aetna medical plan with HSA
- Healthcare and Dependent Care Flexible Spending Accounts (FSA)
- LGBTQ+ care concierge services
- 401(k) with employer match, Employee Stock Purchase Plans, and other financial benefits
- Company paid Basic Life, AD&D, short-term and long-term disability insurance
- Employee Assistance Program
- Sick and Vacation time (Flex time for salary positions), and Paid Holidays
- Back-up childcare and parenting support resources
- Voluntary benefits to include: critical illness, hospital indemnity, accident insurance, theft & legal services, and pet insurance
- Weight Loss and Tobacco Cessation Programs
- Tesla Babies program
- Commuter benefits
- Employee discounts and perks program
$68,000 - $132,000/annual salary + cash and stock awards + benefits
Pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. The total compensation package for this position may also include other elements dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment.
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