IT Service Management Specialist
22 hours ago
Info Way Solutions is hiring an IT Service Management Specialist to oversee the operationalization and administration of our existing CMDB. The ideal candidate will have a minimum of three years' experience as a Project Lead for ServiceNow implementation and Administration, as well as a minimum of three years' experience as a ServiceNow Administrator managing all day-to-day administration for CMDB and supporting the ServiceNow platform.
Key Responsibilities:
- Create an assessment of needs for the existing CMDB
- Develop a project plan to operationalize the existing CMDB
- Create a first draft of the CMDB Process Plan
Requirements:
- A minimum of three years' experience as a Project Lead for ServiceNow implementation and Administration
- A minimum of three years' experience as a ServiceNow Administrator managing all day-to-day administration for CMDB and supporting the ServiceNow platform
- Clear communicator demonstrating professional organization, technical documentation, creating project plans, and monitoring progress using Service-Now
Salary Range: $130,000 - $160,000 per year
We offer a competitive salary and benefits package, including medical, dental, and vision insurance, 401(k) matching, and paid time off.
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