IT Service Management Specialist

22 hours ago


Fremont, California, United States Info Way Solutions Full time
Job Summary:

Info Way Solutions is hiring an IT Service Management Specialist to oversee the operationalization and administration of our existing CMDB. The ideal candidate will have a minimum of three years' experience as a Project Lead for ServiceNow implementation and Administration, as well as a minimum of three years' experience as a ServiceNow Administrator managing all day-to-day administration for CMDB and supporting the ServiceNow platform.

Key Responsibilities:
  • Create an assessment of needs for the existing CMDB
  • Develop a project plan to operationalize the existing CMDB
  • Create a first draft of the CMDB Process Plan


Requirements:
  • A minimum of three years' experience as a Project Lead for ServiceNow implementation and Administration
  • A minimum of three years' experience as a ServiceNow Administrator managing all day-to-day administration for CMDB and supporting the ServiceNow platform
  • Clear communicator demonstrating professional organization, technical documentation, creating project plans, and monitoring progress using Service-Now


Salary Range: $130,000 - $160,000 per year

We offer a competitive salary and benefits package, including medical, dental, and vision insurance, 401(k) matching, and paid time off.

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