Customer Service Specialist

3 days ago


Lafayette, United States Ferrellgas Full time
Overview

R anked among Forbes Best Employers in America 2017, Ferrellgas knows dedicated superior service starts with supported employ ees. Do you want to work in an environment where the word "Team" really means something? At a place where you and your contributions are truly valued, and you can learn and grow? Then Ferrellgas wants to hear from you

We are looking for a Full-Time Customer Service Specialist. Someone who is passionate about providing exceptional customer service and excited about being an important member of an awesome customer service team. You will do this by taking inbound and outbound telephone calls. In addition, you will be working with both internal and external customers to ensure a high-quality customer service experience and will strive to foster growth.

Benefits

  • Medical, Dental & Vision
  • Company provided STD, LTD, Life, & AD&D
  • Flexible Spending Account (FSA)
  • Health Savings Account (HSA)
  • 401(k) with company match
  • Paid Time Off (PTO)
  • Employee Stock Ownership Plan (ESOP)
  • Wellness Program
  • Parental Leave Benefit
  • Tuition Reimbursement
  • Employee Referral Program
  • Propane Discounts

Responsibilities

  • Works with customers on a daily basis to sustain and improve business relationships.
  • Uses fact-finding sales methods to customize Ferrellgas programs and services to meet the customer needs and strives to obtain new business.
  • Ensures accurate account setup, maintenance, and the closing of all customer account information.
  • Handles all customer issues by following our customer complaint resolution policy.
  • Performs soft collections for customers on credit hold or past due as well as some cash handling

Qualifications

  • High School Diploma or equivalent
  • 1+ years' of customer service experience
  • Exceptional customer service and negotiation skills
  • Strong organizational skills with typing and data entry experience
  • Excellent written and verbal communication skills with an emphasis on team building and developing a positive rapport with company employees at all levels as well as customers.
  • Proficient in Microsoft Office including Excel, Word, and Access.
  • Must be a Citizen or National of the United States, a lawful, permanent resident, or have authorization to work in the United States
  • Applicants must not now, or any time in the future, require sponsorship for an employment visa.


  • Lafayette, United States Tides Medical Full time

    Job Type Full-time Description Why Tides Medical? Joining Tides Medical means being a part of a health care team who is passionate about serving others, values integrity and quality, and excellent customer relationships. We are a service company with a portfolio of great technology - not the other way around. Purpose of Position Under the leadership of the...


  • Lafayette, United States Tides Medical Full time

    Job Type Full-timeDescriptionWhy Tides Medical?Joining Tides Medical means being a part of a health care team who is passionate about serving others, values integrity and quality, and excellent customer relationships.We are a service company with a portfolio of great technology - not the other way around.Purpose of PositionUnder the leadership of the...


  • Lafayette, United States Tides Medical Full time

    Job Type Full-timeDescriptionWhy Tides Medical?Joining Tides Medical means being a part of a health care team who is passionate about serving others, values integrity and quality, and excellent customer relationships.We are a service company with a portfolio of great technology - not the other way around.Purpose of PositionUnder the leadership of the...


  • Lafayette, United States Orkin Full time

    Overview: We Need Your Next-Level Service Mindset at the Best in Pests. As part of the Orkin team, youll be critical to helping our customers feel weve delivered on our promise. That means building on our reputation for top-notch service from the industry leader with more than 120 years of protecting homes and businesses. Our Customer Service Specialist...


  • West Lafayette, United States The Sherwin-Williams Company Full time

    The individual selected for this role will be expected to work at Store #1906, located at: 931 Sagamore Parkway, West Lafayette IN 47906 as well as the other following stores: Store 1893 located at: 2416 Teal Rd. Lafayette IN 47905, Store 3879 located at: 2308 Concord Rd. Lafayette IN 47909, Store 1926 located at : 404 S Hoke Ave Frankfort IN, 46041 This...


  • Lafayette, Louisiana, United States Gulf Coast Bank Full time

    Join Gulf Coast Bank as a highly skilled Customer Service Representative, playing a pivotal role in delivering exceptional customer experiences and driving business growth. This exciting opportunity requires a motivated individual with a passion for helping others, a strong work ethic, and excellent communication skills.We are seeking a talented Banking...


  • Lafayette, Louisiana, United States Penske Full time

    OverviewPenske is a premier global transportation provider that delivers essential and innovative transportation, logistics and technology services to help companies and people move forward.Estimated Salary: $65,000 - $85,000 per yearJob Description:The Customer Service Coordinator Specialist is focused on working with customers to schedule preventative...


  • Lafayette, Indiana, United States BEST ONE TIRE & SERVICE Full time

    **About Us**BEST ONE TIRE & SERVICE is a leading provider of tires and services in Central Indiana, committed to creating raving fans both internally with our team members and externally with our customers.**Salary:** Up to $17 per hour (full-time)As an Automotive Service Specialist at BEST ONE TIRE & SERVICE, you will provide general vehicle maintenance and...


  • Lafayette, Indiana, United States Gordon Food Service Full time

    Job OverviewWe are seeking a highly motivated Van Delivery Driver to join our team. As a Van Delivery Driver, you will be responsible for delivering products to customers in a timely and professional manner.The ideal candidate will have excellent customer service skills, a valid driver's license, and a clean driving record.This is a great opportunity for...


  • Lafayette, Indiana, United States Cheddar's Full time

    Cheddar's Restaurant Associate OpportunityWe are seeking a dedicated and customer-focused individual to join our team as a To Go Specialist at Cheddar's. As a key member of our staff, you will play a vital role in ensuring our guests have an exceptional dining experience.About the RoleThis is a fantastic opportunity for individuals who enjoy working in a...


  • Lafayette, Indiana, United States Industrial Federal Credit Union Full time

    Job DescriptionWe are seeking a highly skilled and detail-oriented Cash Handling Specialist to join our team at Industrial Federal Credit Union. As a key member of our staff, you will be responsible for providing exceptional customer service while handling cash transactions with accuracy and efficiency.


  • Lafayette, Louisiana, United States Domino's Pizza LLC Full time

    As a Customer Experience Specialist at Domino's, you will play a crucial role in ensuring that customers receive exceptional service and have a positive experience. Your responsibilities will include greeting customers, taking orders using technology, and maintaining a clean and organized store environment. This position requires strong communication and...


  • Lafayette Hill, United States The Sherwin-Williams Company Full time

    Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Store associates Customer Service Specialists are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay...


  • Lafayette, Indiana, United States Orkin Full time

    Company Overview">We are a leading provider of pest management services, with over 120 years of experience protecting homes and businesses. Our team is dedicated to delivering top-notch service and building long-term relationships with our customers.Salary and Benefits">The estimated annual salary for this role is $35,760 - $40,320, based on an hourly rate...


  • Lafayette, Louisiana, United States Nouphay Kongphongmany - State Farm Agent Full time

    About the OpportunityNouphay Kongphongmany - State Farm Agent is looking for a dedicated Customer Service Representative to join our team. As a key member of our team, you will have the opportunity to make a real difference in the lives of our customers.Key ResponsibilitiesDeliver exceptional customer service by providing information about insurance products...


  • West Lafayette, United States The Sherwin-Williams Company Full time

    The individual selected for this role will be expected to work at Store #1906, located at: 931 Sagamore Parkway, West Lafayette IN 47906 as well as the other following stores: Store 1893 located at: 2416 Teal Rd. Lafayette IN 47905, Store 3879 located at: 2308 Concord Rd. Lafayette IN 47909, Store 1926 located at : 404 S Hoke Ave Frankfort IN, 46041 ...


  • Lafayette, Indiana, United States Aeropostale Full time

    Aeropostale is seeking a Customer Engagement Specialist to join our team. As a key member of our sales floor, you will be responsible for engaging with customers, understanding their fashion needs, and providing personalized product recommendations to drive sales growth.About the RoleThis is a part-time position that requires a strong passion for fashion and...


  • Lafayette, Louisiana, United States TalentBurst Full time

    TalentBurstWe are seeking a highly motivated and organized Customer Support Specialist to join our team in Lafayette, CO. This is a full-time position with 4+ months of duration.Job SummaryIn this role, you will work closely with the commercial team to ensure timely and accurate processing of orders. You will be responsible for maintaining sales data within...


  • Lafayette, United States United Parcel Service Full time

    Deliver packages and smiles with UPS as a Package Delivery Support Specialist!About the Role We're seeking reliable and hardworking individuals to support our drivers on delivery routes. As a Package Delivery Support Specialist, you'll ride along with our drivers, assisting with package deliveries and providing excellent customer service.Key...


  • Lafayette, Louisiana, United States J. Jill Full time

    **Job Summary**We are seeking a highly motivated and customer-focused individual to join our sales team at J. Jill.As a Customer Experience Specialist, you will be responsible for providing exceptional service to our customers, building strong relationships with them, and guiding them in finding the perfect clothing items.You will work closely with our sales...