Family Advocate

3 weeks ago

Palatine, United States Fellowship Housing Full time

Position: Family Advocate (full time)

Reports to: Program Director


Family Advocacy

  • Interview potential applicants and assist in making final decisions regarding acceptance into the FHC program.
  • Participate in second/third interviews and complete reference checks for potential clients.
  • Developing program contracts and goals with each of their clients.
  • Provide direct service to assigned clients, including biweekly meetings with clients for the first year and monthly meetings thereafter.
  • Work with clients to establish and work within a budget according to the program guidelines.
  • Work with clients on key areas that will move them along the client pathway, including savings, debt repayment, credit repair, job stability and increasing income.
  • Provide crisis management, telephone contact and meetings outside of normal business hours in the event of a client emergency
  • Provide coaching, problem solving, life skills training, supportive counseling, advocacy and referral to their clients
  • Assist property coordinator with apartment move-ins and move-outs with assigned clients.
  • Assist property coordinator with inspection of client apartments every six months as needed
  • Participate in the planning and facilitation of FHC organizational events.
  • Maintain up-to-date administrative paperwork and client files
  • Participate in regular family advocate calibration meetings.
  • Participate in regular 1:1 meetings with Program Director to review client progress
  • Attend all staff meetings and annual staff retreat.
  • Perform other duties as required by Program Supervisor or Program Director


Qualifications

  • Education and/or experience in Social Services, Education, or helping profession.
  • Ability to meet with clients in the evening is required.
  • Bilingual Preferred.

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