Project Manager

JOIN THE KEESLER FEDERAL TEAM

Keesler Federal Credit Union team members enjoy competitive salaries and a wide range of benefits, some of which include:

• Medical, dental, and vision insurance
• Section 125 Flexible Spending Accounts for Health Care and Dependent Care expenses
• Employee and Dependent Life Insurance
• 401(k) Retirement Plan with 100% match on the first 5% contributed by you
• Paid Leave
• Tuition Reimbursement and Competitive Scholarships
• Short Term & Long Term Disability Benefits 

 

WE CURRENTLY DO NOT SPONSOR WORK RELATED VISAS

 

SUMMARY

Manages projects through the entire project lifecycle.  Effectively applies project management methodology in planning and development of project strategy to include defining project objectives, scope and schedule.  Works with Business Process Analysts and end users to gather requirements, forms recommendations on possible alternatives, and presents these alternatives to management to determine an action plan.  Works closely with Executive Sponsor and Project Owner to ensure project objectives are met. Responsible for managing designated timelines and ensuring issues are escalated appropriately. Regularly produces and delivers project status reports to project stakeholders.    Communicates frequently with the Sr. Project Manager, Director of Project Management, Executive Management and leaders of other business units during project assignments.

ESSENTIAL FUNCTIONS

• Manages the initiating, planning, executing and closing phases of multiple projects simultaneously. May also manage Agile projects in a Scrum Master capacity.
• Supervises the day-to-day aspects of assigned projects with regards to scope, schedule, quality, budget and resources.
• Ensures projects complete within the project scope, budget and schedule expectations.
• Works closely with Business Process Analysts and end users to develop a detailed understanding of user needs, and defines requirements for new or improved programs, processes or systems.
• Works on complex business problems, analyzing and evaluating current business methods and procedures for improvements.
• Consults with technical or functional experts at all levels to ensure thorough requirements are captured.
• Works with various business unit leaders to develop high level and detailed business requirements, workflows and other deliverables to document business needs.
• Supports User Acceptance Testing with end users by helping document test cases, leading end users through testing and triaging any issues resulting from User Acceptance Testing.
• Assists in testing the solution.
• Supports the Training team by helping collect project information and details from the project team to support end-user training, including (but not limited to): processes, procedures, workflows and/or screen shots that the Training business unit will turn into training materials. May also help deliver training to end users.
• Executes required project management documentation on all projects, including (but not limited to):  project charter, scope, schedule, requirements, test matrix, status reports and phase reviews. Ensures project documents are complete, current, and stored appropriately.
• Obtains appropriate level of approval for all project documentation assigned to ensure understanding of expectations among all project stakeholders.
• Effectively communicates project status and relevant project information to the project team, Director of Project Management and Executive Sponsors.
• Identifies resources needed and gains acceptance to build project teams.
• Coordinates the efforts of the functional business units and with external vendors as required to ensure projects are completed per expectations.
• Determines technical project requirements through planning with IT team members and external vendors if applicable.
• Ensures project teams are progressing toward project milestones and deliverables are being met according to the project plan and within the established timeline.
• Anticipates potential schedule or priority delays, risks or issues and initiates contingency plans.
• Uses documented change request procedures to handle variances from the project plan.
• Facilitates project meetings and provides timely documentation to the project team.
• Identifies and leads opportunities for project improvements.
• Resolves and/or escalates issues in a timely manner.
• Cultivates and assembles cross-functional teams and committees necessary to complete projects and obtain information to streamline credit union processes and procedures.
• Responsible for compliance with all Federal regulations including Bank Secrecy Act (BSA) and Office of Foreign Assets Control (OFAC).

OTHER DUTIES AND RESPONSIBILITIES

Performs other duties and provides assistance in other areas as needed.

KNOWLEDGE & SKILLS 

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skills and/or abilities required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION

Equivalent to a college degree (BS or BA in a relevant field). 

EXPERIENCE AND OTHER REQUIREMENTS

• Minimum of three years of similar or related experience leading and directing project teams to deliver projects within the constraints of the project specifications required.
• Familiarity with at least one project management tool (MS Project, Sciforma, PPM Pro, JIRA, Basecamp, Workfront, etc.) preferred.
• Collaborates with the Senior Project Managers to ensure the project management methodology is followed.
• Must possess strong analytical skills with the ability to view both detail and big picture
• Experience working in the financial services industry preferred; additional preference for prior experience in a credit union.
• Prior experience managing projects involving core systems integrations and modifications. Familiarity with the Symitar Episys and Jack Henry ancillary systems preferred.
• Must be highly organized and capable of handling multiple tasks concurrently.
• Must be able to develop creative solutions to business problems and work well within a team environment.
• Excellent collaboration, influence, and communication skills required.
• Must be a self-starter and possess the ability to work well under pressure.
• Must be able to perform all functions independently with minimal supervision in a reasonable amount of time.
• Effectively work with external third parties to ensure accurate and timely project completion.
• Defines and communicates project milestones, service level agreements, and resource allocation to Sr. Management, department heads, and end-users as needed.
• Must commit to continuing education and certification while in this position.

INTERPERSONAL SKILLS

The ability to motivate or influence others is a material part of the job, requiring a significant level of diplomacy and tact. Obtaining cooperation (internally and/or externally) is an important part of the job, and a high level of interpersonal skills are critical to the success of this position. Work frequently involves contacts requiring considerable discussion of problems, material presentations, and resolving issues that affect departments and business units.

COMPUTER SKILLS

• Experience with project and portfolio management software required.
• Comprehensive experience with office productivity software (Word, Excel, PowerPoint, Visio) required.

CERTIFICATES, LICENSES AND REGISTRATIONS

• Certified Associate in Project Management (CAPM), or must possess the ability and motivation to obtain certification within 12 months of filling this role.

• Project Management Professional (PMP) certification preferred.

• Agile certification preferred.

• Change Management practitioner certification a plus.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an individual to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the individual is regularly required to sit, stand, and walk; use hands to finger, handle or feel; reach with hands and arms; and talk or hear. The individual is occasionally required to stoop, kneel, crouch or bend and lift and/or move up to 10 pounds.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those that must be met by an individual to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Extensive use of desktop computer is required. The noise level is that of a normal office environment.

#HPIND

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

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