Secretary
2 weeks ago
Summary: Under general supervision provides a variety of secretarial duties such as typing, scheduling appointments for procedures in multiple rooms simultaneously, processing and reconciling billing information, and managing a multiline telephone system. Provides administrative assistance as requested.
Responsibilities:
- Arranges patients' visits, often coordinating scheduling of physicians with other care providers. Assembles necessary materials prior to patients' arrival, gives instructions to patients as appropriate, and may prepare daily or monthly billing.
- Schedules, organizes, and coordinates departmental, inter-departmental, and national/international meetings and conferences. Attends certain meetings to confirm arrangements, distribute materials, and take and compose minutes of proceedings.
- Interacts with others within and outside the hospital to explain department services, policies, and procedures; coordinates scheduling and special arrangements; and resolves matters within the scope of own authority or as directed by supervisor.
- Maintains departmental records including confidential information such as budget, payroll, patient, and personnel data. Initiates files, updates, and purges records as necessary, including data entry, storage, and retrieval via CRT. Updates departmental and professional policy/procedures manual.
- Maintains department statistics as required by the hospital, government, and accrediting agencies. Tabulates data and performs some statistical analysis to prepare recurring statistical reports. May assemble and tabulate data for use in preparation of department budgets.
- Monitors department expense budget, reviewing requests for purchases submitted by others against budget allowances; authorizes allowable requests and alerts supervisor to questionable items.
- Maintains inventory and orders office and medical supplies at own discretion according to knowledge of usage patterns and budgeted allowances. Prepares and follows up on purchase orders and requests for checks. Meets with vendors to review and/or evaluate new office supplies or equipment.
- Performs literature searches and prepares bibliographies on a given topic as requested by supervisor. May maintain departmental resource library.
- Operates office machines such as a personal computer, calculator, photocopier, manuscript binding and dictation equipment.
- Provides functional guidance to new employees regarding the clerical operations, policies, and procedures of the department.
BASIC KNOWLEDGE:
- High school graduate or General Equivalency Diploma.
- Proficient typing skills required to prepare a variety of materials, some requiring a precise format.
- Good knowledge of English grammar, punctuation, and spelling; understanding of medical terminology is often required.
- High level of organizational skills to prepare complex schedules and coordinate conferences, and to maintain departmental files, records, and statistical data.
- Ability to perform analysis of numerical data using mathematical formulas and routine tabulations.
- Interpersonal skills to effectively interact with all levels of personnel both within and outside the hospital.
- Ability to operate a variety of office equipment is required.
EXPERIENCE:
- One year of experience specializing in correspondence, typing, medical terminology, and general business procedures.
- At least six months to one year experience is required, including on-the-job training to learn procedures specific to the department.
WORK ENVIRONMENT AND PHYSICAL REQUIREMENTS:
- Working conditions are generally good with little discomfort due to noise, heat, dust, etc.
- Considerable walking may be required to gather and distribute materials around the hospital.
SUPERVISORY RESPONSIBILITIES: None.
Brown University Health is an Equal Opportunity / Affirmative Action employer.
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