Medical Secretary
2 months ago
SUMMARY: Under direction of office supervisor and physicians receives patients into site. Ensures record is complete and available prior to patient arrival. Updates patient information including demographics and insurance information. As appropriate, provides patients with information regarding appointments, test requirements, etc. in preparation for next visit. Collects co-payments, preparing and maintaining related records. Provides charge entry for services rendered to patients. Maintains efficient front desk operations. PRINCIPAL DUTIES AND RESPONSIBILITIES: Consistently applies the Brown Medicine values of patient care priority, dignity, collaboration, integrity and quality in support of the Brown Medicine mission to deliver compassionate, high-quality patient care, research excellence and outstanding physician education. Is responsible for knowing and acting in accordance with the Brown Medicine Compliance Program and Code of Conduct. Consistently practices the Brown Medicine Customer Service Standards. Answer and refer telephone calls or other inquiries to ensure accurate and timely communications are facilitated. Greet patients and visitors promptly. Assist patients and family members or other customers with concern and empathy; respect their confidentiality and privacy and communicate with them in a courteous and respectful manner. Confirm patient appointments in advance of visit. Consistently demonstrate ability to respond to changing situations in a flexible manner in order to meet current needs, such as reprioritizing work as necessary. Schedule patient appointments Minimize non-productive time and fill slow periods with activities that will enable you to prepare to meet the future needs of the office (organizing, housekeeping, assisting others, etc.). Check patients into clinical office by updating patient demographic information and “arriving” the patient in the software. Verify insurance information at each patient visit. Review encounter forms to ensure accurate diagnostic/treatment codes are applied. Collect payments (co-pays) for services rendered when applicable (at check in or at check out.) Reconcile encounter forms and payment collection on a daily basis. Document and log unused encounter forms as directed by the Patient Accounting Office. Check patients out of the clinical site by processing the paperwork, scheduling follow up visits and entering the charge for the visit.. Photocopy, fax and file as required. Process outgoing mail and distribute incoming mail. Initiate and follow through on referral authorization calls to insurance carriers as necessary. Type correspondence as directed. Filing as required. Prepare initial patient medical record. Respond to routine requests for information in a timely manner following procedure/guidelines. Reduce inquiries to others when information is readily available through other means. Maintain equipment and report broken or missing equipment to manager as soon as possible. Willingly learns new skills, procedures, protocols as they are introduced; attends training and masters new software programs. May perform duties of Medical Assistant. Maintain work area in a neat and orderly fashion. Attend meetings as required. Demonstrate flexibility to perform duties wherever volume deems it necessary within the office. BASIC KNOWLEDGE: High school diploma or GED. Knowledge of medical office procedures and terminology. Knowledge of grammar, spelling and punctuation to document patient information and type correspondence. Skill in greeting patients and answering telephones with a strong customer service focus. Skill in operating a variety of office equipment such as copier, facsimile machine and computer. Ability to speak clearly and concisely. Ability to read, understand and follow oral and written instructions given in English. Ability to sort and file by alphabetic or numeric systems. Ability to establish and maintain effective working relationships with customers (patients, physicians, coworkers, supervisor, etc.). EXPERIENCE: Minimum one-year secretarial experience preferably in a medical setting. WORKING CONDITIONS AND PHYSICAL REQUIREMENTS: Conditions common to a clinical practice environment. Involves frequent contact with patients and other customers. Interaction with others is constant and interruptive. Work may be stressful at times. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. INDEPENDENT ACTION: Work is performed under general supervision, with some independent judgment exercised in determining priorities. SUPERVISORY RESPONSIBILITY: None. EOE/F/M/Vet/Disabled Employees are required to be vaccinated against COVID as a condition of employment, subject to accommodation for medical exemptions.
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Secretary, Medical
2 months ago
Providence, United States CharterCARE Health Partners Full timeSummary: The Medical Secretary is a key member of the Physician Practice performing secretarial duties utilizing specific knowledge of medical terminology and hospital, clinic, or laboratory procedures. Duties include scheduling appointments, billing patients, and compiling and recording medical charts, reports, and correspondence. Education: High School...
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Medical Secretary
6 days ago
Providence, Rhode Island, United States Brown Urology Full timeJob OverviewBrown Urology seeks a highly skilled Medical Secretary to join our team. This role is responsible for coordinating the providers patient schedule, responding to patient and provider requests for appointments, obtaining authorizations for necessary patient testing, and preparing patient medical records.
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Medical Secretary Position
6 days ago
Providence, Rhode Island, United States Brown Urology Full timeJob OverviewBrown Urology is seeking a skilled Medical Secretary to join their team. This role will involve coordinating the providers patient schedule, responding to patient and provider requests for appointments, and preparing patient medical records.The ideal candidate will have three to five years of medical secretarial experience and be proficient with...
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Medical Secretary, Physician Practice
2 months ago
Providence, United States Care New England Medical Group Full timeJob Summary: Position is responsible for the smooth, efficient operation of the Medical Office. This position is also responsible for providing clerical/secretarial assistance to the Medical Office. Manages incoming and outgoing correspondence and maintains departmental manuals. Also, assists with clinician scheduling maintaining the filing systems. This...
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Secretary
2 weeks ago
Providence, United States Rhode Island Hospital Full timeSummary: Under general supervision provides a variety of secretarial duties such as typing, scheduling appointments for procedures in multiple rooms simultaneously, processing and reconciling billing information, and managing a multiline telephone system. Provides administrative assistance as requested.Responsibilities:Arranges patients' visits, often...
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Secretary
2 weeks ago
Providence, United States Rhode Island Hospital Full timeSummary: Under general supervision provides a variety of secretarial duties such as typing, scheduling appointments for procedures in multiple rooms simultaneously, processing and reconciling billing information, and managing a multiline telephone system. Provides administrative assistance as requested.Responsibilities:Arranges patients' visits, often...
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Medical Office Coordinator
6 days ago
Providence, Rhode Island, United States Brown Dermatology Full timeJob OverviewWe are seeking a highly skilled Medical Secretary to join our team at Brown Dermatology. As a Medical Secretary, you will play a vital role in ensuring the smooth operation of our clinical practice.
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Medical Office Coordinator
4 weeks ago
Providence, Rhode Island, United States Care New England Medical Group Full timeCare New England Medical Group is seeking a highly skilled Medical Office Coordinator to join our team. This role plays a vital part in ensuring the smooth operation of our medical office.About the RoleThe Medical Office Coordinator will be responsible for providing administrative support to our medical staff, managing incoming and outgoing correspondence,...
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Unit Secretary
2 weeks ago
Providence, United States Rhode Island Hospital Full timeSummary: Coordinates the flow of patient activity and information on the unit/clinic based on currently approved policies and procedures recognized by the Hospital. Functions as a member of the Health Care Team under the direction of Clinical Manager or designee to perform a variety of clerical duties. The Unit Secretary is responsible for good interpersonal...
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Unit Secretary
2 weeks ago
Providence, United States Rhode Island Hospital Full timeSummary: Coordinates the flow of patient activity and information on the unit/clinic based on currently approved policies and procedures recognized by the Hospital. Functions as a member of the Health Care Team under the direction of Clinical Manager or designee to perform a variety of clerical duties. The Unit Secretary is responsible for good interpersonal...
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Medical Support Specialist
2 weeks ago
East Providence, Rhode Island, United States University Medicine Full timeJob OverviewThe University Medicine is seeking a highly skilled Medical Secretary to join our team. As a Medical Secretary, you will play a vital role in ensuring the smooth operation of our clinical office.
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Sched Secretary Otpt DI Svcs
1 month ago
Providence, United States Lifespan Corporation Full timeSummary: The Scheduling Secretary Outpatient Imaging Services reporting to the Manager Diagnostic Imaging Support Services receives requests primarily through telephone contact for imaging services for outpatient population utilizes an on-line scheduling system to determine availability and schedules appointments. Obtains information from variety of sources...
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Sched Secretary Otpt DI Svcs
1 month ago
Providence, United States Lifespan Corporation Full timeSummary: The Scheduling Secretary Outpatient Imaging Services reporting to the Manager Diagnostic Imaging Support Services receives requests primarily through telephone contact for imaging services for outpatient population utilizes an on-line scheduling system to determine availability and schedules appointments. Obtains information from variety of sources...
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Medical Secretary
4 weeks ago
East Providence, United States University Medicine Full timeSUMMARY: Under direction of office supervisor and physicians receives patients into site. Ensures record is complete and available prior to patient arrival. Updates patient information including demographics and insurance information. As appropriate, provides patients with information regarding appointments, test requirements, etc. in preparation for next...
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Sched Secretary Otpt DI Svcs
4 weeks ago
Providence, United States Lifespan Full timeSummary: The Scheduling Secretary Outpatient Imaging Services reporting to the Manager Diagnostic Imaging Support Services receives requests primarily through telephone contact for imaging services for outpatient population utilizes an on-line scheduling system to determine availability and schedules appointments. Obtains information from variety of sources...
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Scheduling Coordinator
3 weeks ago
Providence, United States Brown Health Medical Group Full timeBrown University Health is looking for an enthusiastic Scheduling Coordinator for our Revenue Cycle department supporting radiology and imaging patients.KEY RESPONSIBILITIES:Scheduling of patients into the Imaging Department for diagnostic exams from internal and external referralsCommunicating with patients and provider practice personnel by telephone and...
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Scheduling Coordinator
3 weeks ago
Providence, United States Brown Health Medical Group Full timeBrown University Health is looking for an enthusiastic Scheduling Coordinator for our Revenue Cycle department supporting radiology and imaging patients.KEY RESPONSIBILITIES:Scheduling of patients into the Imaging Department for diagnostic exams from internal and external referralsCommunicating with patients and provider practice personnel by telephone and...
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Secretary, Medical
2 months ago
North Providence, United States CharterCARE Health Partners Full timeSummary: Under the direction of the Director, greets employees, patients and customers upon arrival in the department. Assembles medical records, retrieves medical record for patient visits. Answers phones as needed. Assists in the tracking of all visits related to occupational/employee health services. Enters immunization data into the Employee Health Data...
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Front Desk Professional
7 days ago
Providence, Rhode Island, United States Brown Dermatology Full timeAbout the RoleThis is an exciting opportunity for a Medical Secretary to work in a fast-paced and dynamic environment. You will be responsible for providing exceptional patient care, managing front desk operations, and maintaining accurate medical records.
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Administrative Assistant
1 month ago
Providence, United States Lifespan Corporation Full timeSummary: Under the general supervision of the Director and within Hospital and department policies and procedures performs a variety of secretarial and administrative functions. Responsibilities: Maintains the Directors appointment schedule without prior clearance for most appointments while coordinating the Directors hospital system and other...