Patient Care Associate

1 day ago

Baton Rouge, United States Baton Rouge General Full time

Job Purpose or Mission: Works collaboratively with and under the direct supervision of a registered nurse to participate in the delivery of patient care for the improvement of quality of life for patients and families. Job is performed appropriately for the age population served as defined in the department’s scope of care.

Performance Criteria Criteria A: Everyday Excellence Values

Employee demonstrates the Everyday Excellence values in the day-to-day performance of their job.

  • Demonstrates courtesy and caring to each other, patients and their families, physicians, and the community.
  • Takes initiative in living our Everyday Excellence values and vital signs.
  • Takes initiative in identifying customer needs before the customer asks.
  • Participates in teamwork willingly and with enthusiasm.
  • Demonstrates respect for the dignity and privacy needs of customers through personal action and attention to the environment of care.
  • Keeps customers informed, answers customer questions and anticipates information needs of customers.
Criteria B: Corporate Compliance

Employee demonstrates commitment to the Code of Conduct, Conflict of Interest Guidelines, and the GHS Corporate Compliance Guidelines.

  • Practices diligence in fulfilling the regulatory and legal requirements of the position and department.
  • Maintains accurate and reliable patient/organizational records.
  • Maintains professional relationships with appropriate officials; communicates honesty and completely; behaves in a fair and nondiscriminatory manner in all professional contacts.
Criteria C: Personal Achievement

Employee demonstrates initiative in achieving work goals and meeting personal objectives.

  • Uses accepted procedures and practices to complete assignments.
  • Uses creative and proactive solutions to achieve objectives even when workload and demands are high.
  • Adheres to high moral principles of honesty, loyalty, sincerity, and fairness.
  • Upholds the ethical standards of the organization.
Criteria D: Performance Improvement

Employee actively participates in Performance Improvement activities and incorporates quality improvement standards in his/her job performance.

  • Optimizes talents, skills, and abilities in achieving excellence in meeting and exceeding customer expectations.
  • Initiates or redesigns to continuously improve work processes.
  • Contributes ideas and suggestions to improve approaches to work processes.
  • Willingly participates in organization and/or department quality initiatives.
Criteria E: Cost Management

Employee demonstrates effective cost management practices.

  • Effectively manages time and resources
  • Makes conscious effort to effectively utilize the resources of the organization — material, human, and financial.
  • Consistently looks for and uses resource saving processes.
Criteria F: Patient & Employee Safety

Employee actively participates in and demonstrates effective patient and employee safety practices.

  • Employee effectively communicates, demonstrates, coordinates, and emphasizes patient and employee safety.
  • Employee proactively reports errors, potential errors, injuries or potential injuries.
  • Employee demonstrates departmental specific patient and employee safety standards at all times.
  • Employee demonstrates the use of proper safety techniques, equipment and devices and follows safety policies, procedures and plans.
Job Functions 1. Provides direct patient care and assists the nursing staff with patient duties.
  • Provides personal care assistance to patients, including bathing, feeding, personal hygiene, and ambulating.
  • Performs technical skills that incorporate the patient’s plan of care and comfort measures given to patients.
  • Reports changes in the patient’s condition, in a timely and accurate manner, to the patient’s primary nurse.
  • Assists with the initiation and removal of non-invasive monitoring equipment, as directed.
  • Answers patient call lights, anticipates needs, and makes rounds to assign patients.
  • Assists with the collection and transport of specimens in accordance with the universal precaution policy.
  • Retrieves medications from pharmacy in accordance with BRGMC policy.
  • Assists with the admission, discharge, and transfer of patients to the unit.
  • Performs effectively in emergency response situations in accordance with BRGMC Code Blue Policy.
2. Maintains patient records and charts to ensure an accurate record of the patient’s medical treatment.
  • Documents patient care accurately and appropriately in all assigned patient records.
  • Continually gathers data to assist nurse with developing plan of care.
  • Obtains and documents complete vital signs of patients, including temperature, blood pressure, weight, respiration, and pulse.
  • Documents intake and output as assigned.
3. Performs clerical or Unit Clerk duties as assigned.
  • Receives and assists visitors to the unit in accordance with Everyday Excellence values.
  • Ensures appropriate charge captures, and assists Unit Manager in tracking lost charges.
  • Notifies charge nurse/nurse assigned to patient of STAT and NOW physician orders and completes appropriate paperwork and computer entry as required.
  • Assures nursing unit and telephones are attended at all times.
  • Answers intercom in a timely and courteous manner, communicating messages to appropriate personnel.
  • Stocks and maintains supplies in-patient care area.
4. Practices appropriate safety, environmental, and infection control procedures.
  • Performs waste removal from all areas of the patient care unit.
  • Actively participates in maintaining the cleanliness of the patient care environment and nursing station.
  • Ensures patient safety by adhering to BRGMC Safety Policy guidelines.
  • Assists in patient transport.
  • Follows BRGMC policies and procedures related to the operation and maintenance of equipment.
  • Assists with the preparation and return of instruments to decontamination for sterilization.
  • Performs or assists others to perform proper aseptic technique, isolation procedures, and infection control measures.
5. Performs other duties as assigned. Experience Requirements

Previous job experience preferred.

Special Skill, License and Knowledge Requirements

Certified Nursing Assistant Certification or Basic EMT Certification or Military Medic experience or Nursing Student with completion of fundamental nursing clinical in RN program desired.

HIPAA Requirements

Maintains knowledge of and adherence to all applicable HIPAA regulations appropriate to Job Position including but not limited to: Medical records without limitation both paper and electronic, patient demographics, lab and radiology results, patient information related to surgery or appointment schedules, medical records related to quality/data, patient financial information, patient billing 3rd party, patients related complaints, information related to patient location, patient’s religious beliefs, and/or research information.

Safety Requirements

Maintains knowledge of and adherence to all applicable safety practices appropriate to Job Position including but not limited to: Incident reporting, handling of wastes, sharps and linen, PPE, exposure control plans, hand washing, environment of care, patient identification, transporting patients, transporting medications and blood, monitoring clinical alarms, radiation safety, and chemotherapy precautions.

Physical Demands

(Reference DOT 355.674-014 – NURSE ASSISTANT) – STRENGTH: M - Medium Work – Exerting 20 to 50 pounds of force occasionally, and/or 10 to 25 pounds of force frequently, and/or greater than negligible up to 10 pounds of force constantly to move objects. Physical Demand requirements are in excess of those for Light Work.

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