Manager, Supply Chain Operations

3 weeks ago

Joliet, United States Comcast Corporation Full time

Job Summary

Responsible for vendor and supplier management, inventory management, supporting operational execution including new production introduction and sustainability efforts. May manage a team including exempt and non-exempt employees. Provides subject matter guidance to employees as required. Develops processes and procedures to drive department efficiencies. Assists in development and meeting of departmental budget.

Core Responsibilities

  • Ensure new devices, products, programs, projects are successfully deployed and implemented into the operations.
  • Support sales and operations planning (S&OP) process by ensuring execution of production plans.
  • Support outsourced vendor and supplier management responsible for ensuring consistent high quality and standardized operations, contracted service level agreements are being followed, priorities are set and are being held accountable for deliverables.
  • Leverage operational key performance indicators and metrics to partner with quality team to drive improvements resulting in increased customer experience and reduction in costs. Support focus on improvement in inventory, production management, transportation and cost.
  • Communicate and execute sustainability plan for supply chain operations.
  • Assist in developing requirements for system enhancements to existing operational applications and/or system integrations as new tools are introduced.
  • Ensure your team is capable of adopting new tools/applications and pull in additional resources as needed.
  • Effectively communicate all project timelines, deliverables, and risks associated with the stand-up and deployment of the operation.
  • Key contact for field and corporate escalations, working quickly to resolve all issues related to operations and vendor management.
  • Demonstrate an understanding and working knowledge of operations management, logistics and transportation, vendor management, inventory management.
  • Contribute to the hiring, training and onboarding of new operations team members.
  • Consistent exercise of independent judgment and discretion in matters of significance.
  • Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) as necessary.
  • Other duties and responsibilities as assigned.

Employees at all levels are expected to:

  • Understand our Operating Principles; make them the guidelines for how you do your job.
  • Own the customer experience think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
  • Know your stuff be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
  • Win as a team make big things happen by working together and being open to new ideas.
  • Be an active part of the Net Promoter System a way of working that brings more employee and customer feedback into the company by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
  • Drive results and growth.
  • Respect and promote inclusion & diversity.
  • Do what's right for each other, our customers, investors and our communities.

Disclaimer:

  • This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.

Comcast is an EOE/Veterans/Disabled/LGBT employer.

Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.

Skills:

Production Management; Supply Chain; Vendor Management; Metrics Development; Inventory Management; Deliverables Management

Education

Bachelor's Degree

While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.

Relevant Work Experience

10 Years +, 5-7 Years, 2-5 Years, 0-2 Years, 15 Years +, 7-10 Years

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