Coordinated Entry Assistant Director

3 weeks ago

Detroit, United States Wayne-metropolitan Community Action Agency Full time

Scope:

The Coordinated Entry (CE) Assistant Director is responsible for providing supervision, administration, and oversight of CAM staff and operations. In partnership with CAM managers and Director-level staff, the Assistant Director is responsible for monitoring the CAM for compliance, funding requirements, evaluation, and outcome data, as well as ensuring staff productivity/efficiency standards are met, completion of quarterly/annual reports as required by the funding sources, and overall monitoring of all aspects of the CAM to ensure operational excellence.

Essential Functions

  • Supervise and provide daily oversight and support to CAM staff.
  • Coordinate the work of assigned teams, provide direction to staff, and monitor individual and team performance.
  • Develop and train community partners in the workflow of the CAM and their role in the housing system work related to coordinated entry.
  • In collaboration with Director-level staff, play an active role in facilitating and engaging in meetings with stakeholders and funders to provide updates and resolve issues with CAM implementation.
  • Participate in regular meetings with community partners, HAND, and CoC leadership to ensure CAM effectiveness and fidelity to the program model.
  • Assist in completion of funding applications for CAM as needed and submit reports and data as required for reporting and monitoring requirements.
  • Continuously work to improve workflow processes and make adjustments to CAM implementation to ensure an effective service delivery model.
  • Assist agency leadership in coordinating partnerships within the Detroit CoC CES, including shelter providers, RRH providers, transitional shelters, and PSH providers.
  • Design and monitor performance metrics to track CAM operations and outcomes.
  • Maintain a firm understanding of CoC and ESG program requirements, as well as other local regulations that inform CAM functioning and compliance standards.
  • Monitor program budgets and participate in routine meetings with accounting and grants management staff to analyze the financial status of CAM operations.
  • Perform work in a professional manner that upholds Wayne Metro's policies and procedures.
  • Other duties as assigned.

Minimum Qualifications:

  • Bachelor's degree OR a combination of education and experience that is similarly equivalent.
  • Strong project management experience.
  • Working knowledge of Detroit Continuum of Care and/or homeless services is a must, or transferable skills required.
  • Positive attitude towards assigned work, clients, and staff, and a willingness to work with others.
  • Ability to collect and evaluate data regarding service needs, present services, and service gaps; and through such an evaluation, develop means through which to address those service gaps.
  • Experience with the Homeless Management Information System (HMIS) preferred.
  • Possess strong organizational, collaborative, and interpersonal skills to ensure that supportive services are delivered to eligible clients through engagement, education, and systems development.
  • Excellent writing and oral communication skills.
  • Ability to organize, plan, prioritize, meet deadlines, and work under pressure.
  • Flexible and committed to working as a team toward the pursuit of common goals.
  • Ability to use sound judgment and initiative to analyze and resolve problems.
  • Effective listening skills and professional communication skills, both orally and in written form.
  • Strong interpersonal and communication skills and the ability to work effectively with a wide range of individuals in a diverse community.
  • Demonstrate understanding of high-quality customer service.
  • Deep commitment to ending homelessness and advancing racial equity, operating from a Housing First, low-barrier, and person-centered approach.

Minimum Competencies:

  • Working knowledge of basic internet applications and programs including Google technology and Microsoft Office Word and Excel. The ability to learn and utilize statewide data collection processes necessary for this position.
  • Good interpersonal and professional skills including but not limited to professional appearance, tact, punctuality, and dependability.
  • Ability to provide services for those persons facing economic, social, health, age, and educational barriers.
  • Ability to work independently or in a team environment (as deemed necessary).

Licensing and Other Requirements:

  • Valid identification and reliable transportation.
  • Although the Covid-19 vaccination is no longer mandated, it is encouraged. Wayne Metro will always prioritize the safety of our staff and clients.

Travel Requirements:

  • Ability to travel to various sites, which may include public meeting places as designated.

Work Hours: Available work schedules range in timeframes from Monday to Saturday, with specific hours to be determined by department needs. Potential to be part of an on-call rotation as needed.

Physical Requirements and Work Environment

Clerical: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. This job operates primarily in-person, in a professional environment. This is largely a sedentary role and the employee must occasionally lift and/or move up to 25 pounds. While performing the duties of this job, the employee is regularly required to sit, frequently use hands and to talk or hear.

Other Duties

Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

  • Director's Office Coordinator

    1 day ago

    Detroit, Michigan, United States Wayne County Government Full time

    Job SummaryThe County of Wayne is seeking a skilled Director's Office Coordinator to support the Economic Development Department Director. As a key member of the team, you will be responsible for coordinating schedules, arranging meetings, and providing administrative support as needed. You will also communicate effectively with stakeholders, manage...

  • Environmental Services Director Assistant

    3 weeks ago

    Detroit, Michigan, United States Crothall Healthcare Full time

    Job Summary:The Assistant Director, Environmental Services will assist the Director in directing and overseeing the operational needs of the Housekeeping Department. This role will coordinate tasks with Operations Managers, serve as a liaison between administration and hospital departments, and provide exceptional customer service.Key...

  • Administrative Assistant Director

    4 days ago

    Detroit, Michigan, United States Wayne State Full time

    About the Role:As an Administrative Assistant Director, you will play a key role in supporting the operational activities of our department. You will be responsible for coordinating financial, personnel, facilities, and administrative activities to ensure efficient operation of the department. This includes developing and executing administrative policies...

  • Executive Assistant

    4 hours ago

    Detroit, Michigan, United States The Salvation Army USA Central Territory Full time

    Role OverviewThe Salvation Army USA Central Territory is seeking a highly organized and detail-oriented Administrative Assistant to join our Leadership team.Main Responsibilities:Schedule Management: Manage the Executive Director's schedule, ensuring timely and effective communication with stakeholders.Meeting Coordination: Organize meetings, conferences,...

  • Assistant Director of Financial Operations

    1 week ago

    Detroit, United States Detroit Land Bank Authority Full time

    Job DescriptionJob DescriptionSalary Range: $91,500 - $137,300 *This role is exclusively on-site, requiring daily commutes to the office. Therefore, candidates must reside in the Detroit/Metro-Detroit area before employment* MISSION STATEMENTOur mission is to return the city's blighted and vacant properties to productive use. We utilize a variety of...

  • Director of Budget

    2 weeks ago

    Detroit, United States Insight Global Full time

    Title: Director of BudgetDuration: Direct HirePay: Up to $155,000 (based on experience, education and other factors)Location: Detroit, MIJob Description:Insight Global is looking for a Director of Budget for a large customer in the Detroit area. The Budget Director provides technical expertise and assistance to the Chief Financial Officer and Deputy Chief...

  • Director of Budget

    2 weeks ago

    Detroit, United States Insight Global Full time

    Title: Director of BudgetDuration: Direct HirePay: Up to $155,000 (based on experience, education and other factors)Location: Detroit, MIJob Description:Insight Global is looking for a Director of Budget for a large customer in the Detroit area. The Budget Director provides technical expertise and assistance to the Chief Financial Officer and Deputy Chief...

  • Director of Inpatient Care Coordination

    3 days ago

    Detroit, Michigan, United States Detroit Medical Center Full time

    About the RoleWe are seeking a highly skilled Director of Inpatient Care Coordination to join our team at the Detroit Medical Center. This individual will be responsible for overseeing the daily operations of the Case Management Department, ensuring that patients receive the highest level of care and service.The ideal candidate will have a strong background...

  • Insight Global | Director of Budget

    2 weeks ago

    detroit, United States Insight Global Full time

    Title: Director of BudgetDuration: Direct HirePay: Up to $155,000 (based on experience, education and other factors)Location: Detroit, MIJob Description:Insight Global is looking for a Director of Budget for a large customer in the Detroit area. The Budget Director provides technical expertise and assistance to the Chief Financial Officer and Deputy Chief...

  • Information Entry Representative

    1 month ago

    Detroit, United States Cantin Design LLC Full time $21 - $31

    We are seeking a detail-oriented and dedicated Information Entry Representative to join our team. In this role, you will play a crucial part in ensuring the accuracy and efficiency of our data management processes. You will be responsible for entering, updating, and maintaining critical information across various databases, assisting in the organization and...

  • Information Entry Representative

    1 month ago

    Detroit, United States Cantin Design LLC Full time $21 - $31

    We are seeking a detail-oriented and dedicated Information Entry Representative to join our team. In this role, you will play a crucial part in ensuring the accuracy and efficiency of our data management processes. You will be responsible for entering, updating, and maintaining critical information across various databases, assisting in the organization and...

  • Office Services Director

    4 weeks ago

    Detroit, Michigan, United States Insight Global Full time

    We are seeking an experienced Office Services Director to join our team in Detroit, MI.This is a 6-month contract-to-hire opportunity with an estimated salary range of $30-$35/hour.The ideal candidate will have a strong background in finance, including experience with AR/AP invoicing, requisitions, contracts, and procurement, and preferably Oracle.As an...

  • Project Director

    5 days ago

    Detroit, Michigan, United States PURIS Corp. Full time

    About the RoleWe are seeking an experienced Project Director to join our team at PURIS Corp.Job SummaryThe Project Director will be responsible for overseeing the construction phase of assigned projects from beginning to end. The primary objective is to coordinate with and support the project team, both internal and external, and monitor and record project...

  • Administrative Assistant

    4 weeks ago

    Detroit, United States Robert Half Full time

    Job DescriptionJob DescriptionWe are offering an opportunity for an Administrative Assistant to join our team at a reputable education institution located in Detroit, Michigan. In this role, you will provide key administrative support, handling a variety of tasks, including managing schedules, coordinating conferences, and maintaining...

  • Assistant Director of Financial Services

    3 weeks ago

    Detroit, Michigan, United States Detroit Land Bank Authority Full time

    Key ResponsibilitiesFinancial Operations (Accounting)Manage day-to-day activities of accounts payable, accounts receivable, and inter-departmental invoicing.Ensure month-end finance reconciliations are completed, including fixed asset records, general ledger accounting, and grant-related cost accounting.Proficiency with ERP financial reporting systems to...

  • Assistant Store Director

    4 weeks ago

    Detroit, Michigan, United States Tailored Brands Full time

    Job Title: Assistant Store DirectorWe are seeking an experienced Assistant Store Director to join our team at K&G Fashion Superstore. As a key member of our leadership team, you will play a critical role in driving sales growth, improving operational efficiency, and ensuring exceptional customer service. If you have a passion for fashion and a proven track...

  • Facilities and Logistics Coordinator

    2 days ago

    Detroit, Michigan, United States Enviri Corporation Full time

    We are seeking a skilled Facilities and Logistics Coordinator to join our team at Enviri Corporation. In this role, you will provide critical support to our shipping and receiving group, ensuring efficient and effective operations at our facilities.Responsibilities:Data entry and management of DEA inventory records.Communication and coordination with...

  • Placement Coordinator, Educational Partnerships and Experiences

    1 month ago

    Detroit, United States Wayne State University Full time

    Placement Coordinator, Educational Partnerships and Experiences Wayne State University is searching for an experienced Placement Coordinator, Educational Partnerships and Experiences at its Detroit campus location. Wayne State is a premier, public, urban research university located in the heart of Detroit, Michigan where students from all backgrounds are...

  • Placement Coordinator, Educational Partnerships and Experiences

    1 month ago

    Detroit, United States Wayne State University Full time

    Placement Coordinator, Educational Partnerships and Experiences Wayne State University is searching for an experienced Placement Coordinator, Educational Partnerships and Experiences at its Detroit campus location. Wayne State is a premier, public, urban research university located in the heart of Detroit, Michigan where students from all backgrounds are...

  • Medical Care Coordinator Director

    9 hours ago

    Detroit, Michigan, United States Neighborhood Service Organization Full time

    Job OverviewThe Neighborhood Service Organization is seeking a skilled and compassionate Lead Medical Respite Coordinator to oversee the Medical Respite Coordinators and Navigators. This role requires effective care coordination, client support, and collaboration with interdisciplinary teams.This position involves carrying a caseload and playing a crucial...