Sales Associate

1 week ago

Charlotte, United States Food Lion Full time

Address: USA-NC-Charlotte-9848 Monroe Road

Store Code: Store 00111 Front End (7206307)

Food Lion has been providing an easy, fresh and affordable shopping experience to the communities we serve since 1957. Today, our 82,000 associates serve more than 10 million customers a week across 10 Southeastern and Mid-Atlantic states.

PRIMARY PURPOSE

To provide fast, easy, flexible and friendly service to our customers through the achievement of Food Lion customer service standards. To be friendly, courteous and cooperative with other store associates. Responsible for assisting the Customer Service Manager and the Assistant Customer Service Manager in maintaining standards according to Front End Standard Practice Manual, maximizing sales through excellent customer service.

DUTIES AND RESPONSIBILITIES
  • Smile and provide prompt, accurate and friendly service while engaging customers to create a positive shopping experience
  • Greet each customer and uses his or her name whenever possible
  • Unload customers’ groceries from cart to belt-unload items for ease of bagging such as grouping cold items together
  • Check the bottom of every cart and under all baby seats for items before completing an order
  • Follow correct bagging procedures for the correct use of bags by type
  • Scan customers' order and handles the payment transaction, per standard practice
  • Avoid personal conversations with other associates when customers are present
  • Follow procedures in handling cash, checks, coupons, gift cards, partner cards, food stamps and WIC vouchers
  • Follow procedures for refunds and error correction
  • Make every attempt to maintain accurate cash control
  • Follow procedures and performs overrides
  • Identify customers needing assistance and offers to take the customer’s order to their car
  • Maintain alertness and calls for assistance when needed to service customers per service standards
  • Check prices quickly and accurately
  • Is courteous and helpful to other associates
  • Wear the Food Lion uniform with apron, complete with name badge, when on duty, has a neat and clean appearance while adhering to the Food Lion dress code
  • Retrieve shopping carts from the parking lot and cart corrals utilizing the tether strap per standard practice
  • Ensure work station and front end area of the store has a neat and clean presentation
  • Report any register malfunction to the Customer Service Manager or MOD
  • Ensure the MVP savings center KIOSK is filled with paper and properly working
  • Adhere to all company guidelines, policies and standard practices
  • Observe and correct all unsafe conditions that could cause associate or customer accidents
  • Notify QA of any cleaning issues or maintenance required on front end
  • Successfully complete computer based training (CBT) and training aid courses
  • Perform all other duties as assigned
QUALIFICATIONS
  • High school graduate or equivalent preferred
  • Effective communication and customer service skills
  • Ability and willingness to learn multiple tasks and technical requirements of the job
  • Ability to perform the technical requirements of cashier and service center
  • Must meet minimum age requirements to perform specific job functions
  • Must be able to meet the physical requirements of the position, with or without reasonable accommodations
PHYSICAL REQUIREMENTS
  • Ability to use computers and other communication systems required to perform job functions
  • Perform repetitive hand and arm motions
  • Bend and lift products weighing up to 15 lbs. continuously, 25 lbs. frequently, and 50 lbs. on occasion
  • Pull or push up to 75 lbs. on occasion
  • Stand 100% of the time, frequently walking short distances
  • Be able to handle a variety of substances associated with cleaning and packaging materials, fresh fruits, vegetables, house plants/flowers and household cleaners
  • Use hands to frequently/continuously handle currency (paper and coin) as well as operate a variety of equipment such as cash register, lottery machine (where applicable), scanner, computer, and calculator
  • Frequent reaching and grasping at waist level: occasionally above shoulder or below waist level
  • Meet established volume activity standards for the position
  • Tolerate working in extreme hot/cold temperatures for up to 20 minutes at a time
  • Have sufficient visual ability to check ID cards, checks, invoices and other written documents
  • BOTTLES where applicable: Move empty bottles and containers from the front end to the back room

Food Lion provides equal employment opportunities to all associates and applicants for employment without regard to race, color, religion, sex (including pregnancy, childbirth and related conditions) national origin, age, disability, sexual orientation, veteran status, gender identity or gender expression or any other characteristic protected by law.

  • Car Sales Associate

    5 days ago

    Charlotte, North Carolina, United States Crown Auto Sales & Finance Full time

    Crown Auto Sales & Finance, a leading used car and finance company in Rock Hill, SC, is seeking a detail-oriented and customer-focused Car Sales Associate to join our team.Job OverviewThis role will work closely with the general manager to ensure seamless customer experiences during vehicle purchasing processes. Responsibilities include verifying customer...

  • Sales Associate

    4 weeks ago

    Charlotte, United States Xponential Fitness LLC Full time

    The purpose of the Sales Rep is to assist the General Manager with new membership sales by bringing new members to the studio, building a relationship, providing a positive experience, and successfully moving them through the sales process to a membe Sales Associate, Sales, Associate, Customer Service, Instructor, Membership, Skills

  • Sales Associate

    1 week ago

    Charlotte, United States Torrid Full time

    Torrid - Charlotte Premium Outlets [Sales Associate / Team Member] As a Sales Associate at Torrid, you'll: Provide an amazing shopping experience that will encourage positive customer connections and loyalty; Make the customer feel comfortable, cared for and confident; Cover the sales floor and help ensure all visual standards are met; Perform register...

  • Sales Associate

    7 days ago

    Charlotte, North Carolina, United States American Freight Furniture Full time

    At American Freight Furniture, we're looking for a motivated and customer-focused Sales Associate to join our team. As a Sales Associate, you'll play a key role in driving sales growth and providing exceptional customer service.About the Role:

  • Sales Associate

    2 months ago

    Charlotte, United States Madewell Full time

    Madewell - Atherton Mill - Madewell [Sales Associate / Team Member] As a Sales Associate at Madewell, you'll: Drive sales by exceeding selling and service expectations; Help welcome everyone into the Madewell community, create genuine connections, become an expert on all things denim, and help customers express their authentic selves; Complete training, use...

  • Sales Associate

    4 months ago

    Charlotte, United States Brahmin Leather Works Full time

    Basic Purpose: The Brahmin Leather Works Sales Associate will partner with the Store Manager and Assistant Store Manager in creating a store environment which provides exceptional sales and customer service and execution of visuals directions. This position is responsible for a sales goal. PRINCIPAL ACCOUNTABILITIES: Sales and Service: •Achieve sales and...

  • Sales Associate

    7 days ago

    Charlotte, North Carolina, United States Which Wich Superior Sandwiches Full time

    **Job Title:** Sales Associate**Company Overview:** Which Wich Superior Sandwiches is a popular destination for delicious sandwiches and exceptional customer service. Our team is dedicated to providing a superior experience for our guests, and we're looking for a talented Sales Associate to join our crew!**Estimated Salary:** $12-$15 per hour (based on...

  • Sales Associate

    7 days ago

    Charlotte, North Carolina, United States Belk Full time

    OverviewAt Belk, we're looking for a talented Sales Associate to join our team. As a key player in our sales floor operations, you'll be responsible for delivering exceptional customer experiences and driving sales growth.

  • Sales Associate

    1 month ago

    Charlotte, United States Tommy Bahama Full time

    Tommy Bahama - Charlotte Retail [Sales Associate / Team Member] As a Sales Associate at Tommy Bahama, you'll: Genuinely greet all guests with a friendly smile, select and help locate or obtain merchandise based on guest needs and desires; Learn, reference, and share current product knowledge with the guest; Provide prompt recommendations and professional...

  • Sales Associate

    3 months ago

    Charlotte, United States Walmart Full time

    Walmart - 1680 Packard Hwy - [Retail Sales / Store Associate / Team Member / from $14 to $26-hr] - As a Sales Associate at Walmart, you'll: Walk up to 5 miles each day while fulfilling online customer orders; Review customer orders, locate and select merchandise on the salesfloor; Ensure customer orders are filled accurately; Smile, greet, and thank...

  • Sales Associate

    3 months ago

    Charlotte, United States Walmart Full time

    Walmart - 3209 Pineville Matthews Rd - [Retail Sales / Store Associate / Team Member / from $14 to $26-hr] - As a Sales Associate at Walmart, you'll: Walk up to 5 miles each day while fulfilling online customer orders; Review customer orders, locate and select merchandise on the salesfloor; Ensure customer orders are filled accurately; Smile, greet, and...

  • Sales Associate

    2 days ago

    Charlotte, United States Walmart Full time

    Walmart - 3850 E Independence Blvd - [Retail Sales / Store Associate / Team Member / from $14 to $26-hr] - As a Sales Associate at Walmart, you'll: Walk up to 5 miles each day while fulfilling online customer orders; Review customer orders, locate and select merchandise on the salesfloor; Ensure customer orders are filled accurately; Smile, greet, and thank...

  • Sales Associate

    5 months ago

    Charlotte, United States Brian Mitchell Agency Full time

    The Brian Mitchell Agency is looking for successful Sales Associates near the Charlotte, NC area who exhibit a winning mindset, derive satisfaction from making a positive difference in people's lives, appreciate a highly regarded work environment, and possess a strong enthusiasm for continuous learning. At the Brian Mitchell Agency, our goal is to...

  • Retail Sales Associate

    3 months ago

    Charlotte, United States American Freight Furniture Full time

    American Freight - JobID: d80e6d68-9b9e-455e-9efc-bb6d0f458950 [Sales Associate / Team Member] As a Retail Sales Associate at American Freight, you'll: Identify customer needs and provide appropriate solutions using approved selling practices and guidelines; Meet associate performance standards consistently; Understand website navigation; Maintain current...

  • Retail Sales Associate

    2 months ago

    Charlotte, United States American Freight Furniture Full time

    American Freight - JobID: 81620f15-9bfb-4a2e-a9b1-cc9562d2c2ba [Sales Associate / Team Member] As a Retail Sales Associate at American Freight, you'll: Identify customer needs and provide appropriate solutions using approved selling practices and guidelines; Meet associate performance standards consistently; Understand website navigation; Maintain current...

  • Seasonal Sales Associate

    2 months ago

    Charlotte, United States Tillys Full time

    Tillys - Charlotte Premium Outlets [Sales Associate / Team Member] As a Seasonal Sales Associate at Tillys, you'll: Be responsible for delivering the Tillys Experience to the Customers during one of the busiest times of the year; Be making friends with perfect strangers; Create a unique and engaging Customer Experience in a sales-focused, fast-paced...

  • Sales Associate

    3 weeks ago

    Charlotte, North Carolina, United States Which Wich Superior Sandwiches Full time

    Job Summary:We are seeking a highly motivated Sales Associate to join our team at Which Wich Superior Sandwiches. As a Sales Associate, you will be responsible for providing exceptional customer service and ensuring a seamless shopping experience for our guests.Key Responsibilities:Taking guest orders in a fast-paced environmentRecommending additional items...

  • Seasonal Sales Associate

    3 months ago

    Charlotte, United States Cost Plus World Market Full time

    Cost Plus World Market - 330 South Sharon Amity Road [Sales Associate / Team Member] As a Sales Associate at Cost Plus World Market, you'll: Assist customers utilizing World Market service standards; Stock merchandise according to visual standards; Cashier according to customer service guidelines and register procedures; Maintain the stockroom and sales...

  • Retail Sales Associate

    3 months ago

    Charlotte, United States Floor & Decor Full time

    Floor & Decor - 9579 South Blvd. [Sales Associate / Team Member] As a Retail Sales Associate at Floor & Decor, you'll: Acknowledge and greet customers with a positive attitude; Help customers find merchandise on the sales floor; Help customers get the needed items to complete their project; Answer customer questions; Keep the work area clean and safe; Be...

  • Sales Experience Associate

    3 weeks ago

    Charlotte, North Carolina, United States Tillys Full time

    Tillys is seeking a Sales Experience Associate to deliver exceptional customer service in a fast-paced sales environment. As a key member of our team, you will be responsible for creating a unique and engaging customer experience, fostering strong relationships with customers, and contributing to the overall success of our store.The ideal candidate will...