Customer Service Representative

23 hours ago


Henderson, United States OTC Industrial Technologies Full time

OTC Industrial Technologies is looking for a Customer Service Representative to join our team in Columbus, OH


As a Customer Service Representative, you will be the primary contact for customers, assuring superior customer service levels are met and exceeded. Including timely processing and communication of all inquiries, orders, complaints, returns and corrections.


What You'll Do:

  • Optimize route coordinating for service appointments
  • Adjust and follow through on customer inquiries and complaints involving related services.
  • Provide trouble-shooting assistance; assist with shipment issues; resolve product related problems
  • Proactively review direct ship purchase orders for products/services and track scheduled delivery dates
  • Manage and track material returns with customers/suppliers
  • Handle all shipping and receiving responsibilities
  • Cycle counting
  • General warehouse work
  • Other duties may be assigned.


What You'll Need:

  • Computer software skills (e.g. Microsoft Office Excel and PowerPoint, Adobe PDF and Infor SXE)
  • Associate Degree or equivalent from two-year College or technical school; or High School Diploma with two (2) years related experience.
  • Ability to work in a highly matrixed, cross-functional environment
  • Experience and knowledge of electrical and automation distribution.
  • Highly organized, with strong attention to detail
  • Sense of urgency; responds to requests in a timely manner.
  • Strong (email, phone, web and in person) communication and customer service skills. (Prior experience in a customer service role preferred).
  • Ability to become forklift certified
  • Ability to lift 50 pounds
  • Valid driver's license and satisfactory driving record required

Perks of Working with OTC Industrial Technologies:

Health and Wellness

  • Medical, dental, and vision care coverage
  • Short-and long-term disability coverage, and life insurance
  • Wellness Discount
  • Safety shoes & glasses reimbursement stipend

Financial Benefits

  • 401(k) savings plan with an employer match of 50% on the dollar up to 6%
  • Robust referral bonuses
  • Relocation assistance

Work-Life Balance

  • PTO
  • Tuition assistance

Who we are:


At OTC Industrial Technologies, our people drive our success. With over 60 years of prioritizing talent investment and internal growth, we offer diverse career opportunities. We deliver top-quality products, technical expertise, and services at competitive costs by leveraging our team's experience and partnerships with leading vendors. Join us if you're motivated to be part of an exciting transformational journey. To learn more about OTC, CLICK HERE.


OTC Industrial Technologies is an Equal Opportunity Employer (EOE). We celebrate diversity and are committed to creating an inclusive environment for all employees.



  • Henderson, United States The Martin-Brower Company Full time

    Act as a liaison between customers and the company, providing essential information and managing clerical and administrative tasks for daily business functions while supporting various departments, as a Customer Service Representative Handle customer Customer Service Representative, Customer Service, Representative, Manufacturing, Retail


  • Henderson, United States Circle K Full time

    Circle K - 1381 W Warm Springs [Retail Associate / Team Member] As a Customer Service Representative at Circle K, you'll: Provide prompt, courteous customer service and resolve customer issues on shift; Ring up all sales on cash register properly; Perform multi-function operation of fuel console, lottery machine, etc.; Inspect store facilities and equipment...


  • Henderson, United States Coca-Cola Company Full time

    Position Responsibilities: Act as a liaison between customers and the company, providing essential information and managing clerical and administrative tasks for daily business functions while supporting various departments, as a Customer Service Representative Handle customer inquiries via calls and emails, ensuring timely and accurate resolution of...


  • Henderson, United States U-Haul Full time

    Location: 989 S Boulder Hwy, Henderson, Nevada 89015 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's...


  • Henderson, North Carolina, United States First Citizens Bank Full time

    Overview:First Citizens Bank is a leading financial institution dedicated to providing exceptional customer service. As a Sales & Service Representative, you will play a vital role in ensuring our customers receive the highest level of support and assistance.The estimated salary for this position is $35,000 - $50,000 per year, depending on experience and...


  • Henderson, United States Pratt Industries Full time

    Title: Customer Service Representative Reports: Customer Service Supervisor Starting Pay: $42,000 + Overview Acts as intermediaries between customers and several of Pratt's departments in order to get customers packaging they want and need. Builds reliable relationships with customers, learning the ins and outs of boxes, and providing excellent service...


  • Henderson, United States Nevada Pic A Part Full time

    DescriptionCustomer Service Representative Location: 110 W Rolly St, Henderson, NV 89015Pay: $17/hour plus commissionsHours: Full time: 40 hours/week Company Overview: Nevada Pic A Part is more than just a salvage yard - it's a dynamic automotive recycling facility where automotive enthusiasts, DIY mechanics, and car lovers come together to find quality used...


  • Henderson, Nevada, United States Walker Agency Inc Full time

    Job SummaryWe are seeking a highly skilled Insurance Customer Service Representative to join the Walker Agency Inc team.Key Responsibilities:Provide exceptional customer service and support to policyholders, resolving inquiries and complaints in a timely and professional manner.Offer information about our insurance products and services, ensuring that...


  • Henderson, United States Independence Bank Full time

    Customer Service Representative I*This position is not eligible for remote work.Job CodeCSR IJob FamilySupervisoryNoJob Description TitleExternalJob SummaryThe Customer Service Representative will interact directly with new and existing customers to establish and maintain relationships. This position will greet customers, discuss products and services, build...


  • Henderson, United States Independence Bank Full time

    Customer Service Representative I*This position is not eligible for remote work.Job CodeCSR IJob FamilySupervisoryNoJob Description TitleExternalJob SummaryThe Customer Service Representative will interact directly with new and existing customers to establish and maintain relationships. This position will greet customers, discuss products and services, build...


  • Henderson, North Carolina, United States M.R. Williams Inc. Full time

    Job OverviewM.R. Williams Inc. is a dynamic company seeking a motivated and detail-oriented individual to fill the role of Customer Service Representative - Account Development.Estimated Salary: $45,000 - $60,000 per yearKey ResponsibilitiesThis position involves providing exceptional customer service while developing existing and new accounts through sales...


  • Henderson, Kentucky, United States City of Henderson, KY Full time

    Customer Service Representative Job SummaryWe are seeking a highly skilled and motivated customer service representative to join our team in Henderson, KY. The successful candidate will be responsible for providing exceptional customer service to our utility customers, responding to inquiries and resolving issues in a timely and professional manner.Key...


  • Henderson, United States Ambient Edge Full time

    Under the general supervision of the Service Administrative Supervisor, the CSR's primary function is to service and support Ambient Edge customers. This position requires knowledge of our products, as well as excellent time management, interpersonal and communication skills. The CSR is responsible for customer service by engaging, actively listening,...


  • Henderson, United States Beazer Homes Full time

    Receives calls and review correspondence from homeowners. Schedules appointments with homeowners. Conducts repair inspections with homeowners, utilizing extreme tact and diplomacy. Determines repairs to be made using discretion to satisfy customer re Customer Care, Representative, Customer Service, Retail, Skills


  • Henderson, CO, United States XPO Full time

    What you’ll need to succeed as a Customer Service Representative at XPOMinimum qualifications:2 years of customer service experienceStrong computer, typing and 10-key skills Experience with Microsoft Office Available to work a variety of shifts, including days, evenings, nights and weekends Preferred qualifications:Transportation experienceExcellent...


  • Henderson, CO, United States XPO Full time

    What you'll need to succeed as a Customer Service Representative at XPOMinimum qualifications: 2 years of customer service experience Strong computer, typing and 10-key skills Experience with Microsoft Office Available to work a variety of shifts, including days, evenings, nights and weekends Preferred qualifications: Transportation experience ...


  • Henderson, United States Randstad North America, Inc. Full time

    Are you a dynamic, customer-focused professional with a passion for helping others? We are seeking a Member Services Representative to join our team and deliver exceptional service to our valued members. In this role, you will handle a high volume of Member Service, Representative, Service, Retail, Staffing


  • Henderson, United States Randstad North America, Inc. Full time

    Are you a dynamic, customer-focused professional with a passion for helping others? We are seeking a Member Services Representative to join our team and deliver exceptional service to our valued members. In this role, you will handle a high volume of Member Service, Representative, Service, Retail, Staffing Learn More


  • Henderson, Nevada, United States Ewing Bros Inc. Full time

    Job OverviewCashiers and Clerks play a vital role in the success of Ewing Bros Inc. by providing exceptional customer service, ensuring accurate transactions, and maintaining a high level of productivity.ResponsibilitiesTake high volumes of incoming calls for towing services and police impounds, answering release questions related to laws of towing and...


  • Henderson, United States Paysign, Inc. Full time

    The Customer Care Representative (CCR) will interface with customers and clients via inbound calls, outbound calls, email and chat for the purpose of resolving customer/client issues with products or services. They will practice best in class customer service procedures, focus on one-call resolution and ensure all avenues for solving customer/client issues...