Operations Data Analyst

1 week ago

Cleveland, United States Strategic Systems Inc Full time

The Operations Data Analyst performs data analytics, process observations and documents workflow processes to identify potential operational improvements.

Duties and Expectations:

  • Under the direction of the facilitating Operations Engineer or Senior Operations Engineer, assist multiple Process Improvement teams with:
  • Documentation and analysis of complex processes
  • Assist teams comprised of 5 – 15+, matrixed, cross-functional subject matter experts from multiple interdisciplinary areas of the organization
  • Assist with estimating, calculating and validating significant measurable return on investment
  • Responsible for the operational analysis associated with initiatives. Responsible for completing the analysis of operational benchmarks within Healthcare facilities including cost, labor, supplies, productivity, volume, etc.
  • Manages and builds customer relationships.
  • Subject Matter Expert (SME) and advocate for Lean Six Sigma principles throughout the organization.
  • In partnership with key stakeholders, provides data required to manage and monitor control plans associated with process improvement initiatives.
  • Maintains and enhances expertise in project disciplines (e.g., DMAIC, Lean, A3, Kaizen, Six Sigma, TOPS and PDCA) process workflow planning, redesign, proof of concept pilot testing and full implementation.
  • Assists in planning and project phases and components and helps coordinate the implementation of initiatives.
  • Prepares and delivers data to support both written and oral presentations, in partnership with key project stakeholders, to provide overview of project status, issues, risks, results etc.
  • Performs other departmental duties as required.

Work Experience:

  • 1+ years of office/intern/professional work environment/related experience Required and
  • Experience working in healthcare environment Preferred
  • Must have basic understanding of process redesign, system implementation, return on investment, and organizational change initiatives.

Requirements:

  • Bachelor’s Degree Required and Industrial Engineering background Preferred
  • High standards of integrity, strong personal work ethic, creative problem solving skills, and flexible work approach Required
  • Notable client service, communication, presentation and relationship building skills Required
  • Ability to function independently and as a team player in a fast-paced environment Required
  • Must have strong written and verbal communication skills Required
  • Proficiency with Microsoft Office tools (Power Point, Excel, Word and Visio) Required
  • Minitab statistical software capability Preferred

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