Veterinary Receptionist

4 days ago

Lake Forest, United States Lake Forest Animal Clinic Full time
Overview

Lake Forest Animal Clinic has an opportunity for a

full time Veterinary Receptionist to join our team

Location:

24301 Muirlands Blvd ste p, Lake Forest, CA 92630

Shift Details: Saturdays and Sundays are required, and Sunday shifts include a pay differential.

Compensation: starting at $18.00 - $20/hr. depending on experience

What We Offer

  • A dynamic and supportive team environment where collaboration and compassion are valued.
  • Opportunities for growth and advancement within our rapidly expanding practice.
  • Get the work-life balance you deserve with a great schedule
  • Competitive compensation and benefits package, including medical, dental, and vision coverage.
  • 401K plan with company match

Job Summary

The

Receptionist

is the first and last contact that a client will have with the hospital and a key to creating first and lasting impressions. The

Receptionist

must have exceptional client service and communication skills, computer literacy, ability to handle payment and financial issues, ability to multi-task, a friendly attitude and confidence to deal with stressful situations. The

Receptionist

will support veterinarians, technicians, veterinary assistants, groomers and kennel staff in daily patient and client care.

Responsibilities

How you'll make an impact:

  • Maintain and uphold

the

Core Values and Mission Statement of MVP.

  • Greet clients and pets by name with a smile and a positive, solution-oriented attitude.
  • Answer phones promptly and professionally using a multi-line phone system; answering client inquiries about basic animal care and routine procedures, questions about veterinary services and products, and provide knowledgeable advice about wellness, prevention, and diseases.
  • Screen and route calls to appropriate staff; take and deliver messages promptly to appropriate staff, pulling medical records of patients so staff can properly document information.
  • Schedule appointments and surgeries according hospital scheduling guidelines and make surgery and appointment confirmation calls.
  • Note in medical records the details discussed during client conservations including the date, time, key points of the discussion and any required information.
  • Enter accurate charges; explain invoices to show value for care provided, stating all services and products provided before the total; echo doctors recommendations when checking out clients.
  • Collect payment when services are rendered, including making change for cash payments, processing credit cards and getting proper ID for checks.
  • Verify the eligibility of clients with charge accounts.
  • Check medical and computer records for accurate client addresses, phone numbers, e-mail addresses and scan appropriate new documents to patients medical records.
  • Fill prescriptions refill forms and provide routine administrations instructions to clients.
  • Advise clients on flea/tick preventative, heartworm preventatives, pre-anesthetic testing, pain management, shampoos, home dental products, and other retail items.

Qualifications

Required Knowledge, Skills and Abilities:

  • Demonstrated commitment

to

MVP

core values

  • Computer knowledge required- keyboarding and use of communication tools (e-mail/internet).
  • Working knowledge of veterinary terminology- must be able to pronounce, spell, and know the meaning.
  • Must have excellent spelling and grammar.
  • Ability to handle varied and sometimes difficult conditions

will be exposed to highly emotional situations

  • Ability to display tact and respect with clients and team members, even when busy or hectic.
  • Ability to conduct oneself in a confident, calm, and professional manner with clients and staff when situations are stressful and/or focused on individual tasks.
  • Must feel and express a genuine liking for animals and their owners and for working in an animal care field.

We put people first and never compromise on our values.

Apply today for immediate consideration

Mission Veterinary Partners (MVP) is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees

  • Veterinary Receptionist

    1 month ago

    Lake Charles, United States Gill Bright Animal Hospital Full time

    Overview: Gill Bright Animal Hospital has an exciting opportunity for a Veterinary Receptionist to join our team! Location:? 406 W. McNeese St., Lake Charles, LA 70605 Shift Details: This is a full-time position (30+ hours/week. M-F 7am-6pm, Saturday 8am-8pm, Noon-8pm (urgent care). At least 2 weekends out of the month with a minimum of 1 urgent care...

  • Veterinary Receptionist

    2 months ago

    Wake Forest, NC, United States Heritage Animal Hospital Full time

    Heritage Animal Hospital is seeking a full time Veterinary Receptionist. We are a busy 2 doctor practice focused on patient care and client education. We do a high volume of surgery and dentistry, as well as outpatient appointments. Candidates must have some experience in the veterinary field, have a positive 'can do' attitude, and be customer service...

  • Veterinary Receptionist

    3 weeks ago

    Lake Worth Beach, United States Western Veterinary Partners Full time

    Animal Health Care Center, a multi-doctor hospital in Lake Worth, Florida, is searching for a Veterinary Receptioinist to join our team! We're looking for compassionate team players with exceptional communication and multi-tasking abilities. Candidates must be attentive, willing to jump in where needed, and have excellent time management skills. This is a...

  • Veterinary Front Office Receptionist Specialist

    2 weeks ago

    Wake Forest, North Carolina, United States EverVet Partners Full time

    About this Veterinary Front Office Receptionist RoleWe are seeking a compassionate and organized individual to join our team as a Veterinary Front Office Receptionist. As a key member of our front office staff, you will be responsible for providing exceptional customer service to our clients and their pets.Key ResponsibilitiesManage the waiting room...

  • Veterinary Hospital Administrator

    2 weeks ago

    Bonney Lake, Washington, United States Lake Tapps Veterinary Hospital Full time

    Job Summary:A Veterinary Receptionist is required at Lake Tapps Veterinary Hospital. The successful candidate will be the first point of contact for clients and patients, ensuring a positive experience.Main Responsibilities:Greet clients and patients in a welcoming manner.Manage patient intake and discharge, scheduling appointments, and administering basic...

  • Front Desk Support for Veterinary Team

    1 day ago

    Lake Worth, Florida, United States Western Veterinary Partners Full time

    Position OverviewWe are looking for a dedicated and organized front desk support professional to join our veterinary team at Western Veterinary Partners in western Palm Beach County, Florida. As a key member of our team, you will be responsible for providing exceptional client service and communication while managing phone lines, scheduling appointments, and...

  • Receptionist - Animal Health Care Center

    1 day ago

    Lake Worth, Florida, United States Western Veterinary Partners Full time

    Job SummaryWe are seeking a skilled front desk support professional to join our animal health care team at Western Veterinary Partners in Lake Worth, Florida. The ideal candidate will possess excellent communication and organizational skills, along with a passion for providing exceptional client service.About Our HospitalOur multi-doctor hospital is...

  • Veterinary Receptionist

    1 week ago

    Round Lake, United States Round Lake Animal Hospital Full time

    Veterinary Receptionist - Round Lake, IL Are you passionate about animal welfare and nurturing the human-animal bond? Do you believe that client education is the key to ensuring our pets live happy and healthy lives? If so, Round Lake Animal Hospital wants YOU on its team We are looking to hire a veterinary receptionist to join our fantastic team. We are a...

  • Veterinary Assistant

    7 days ago

    Wake Forest, United States North Wake Animal Hospital Full time

    Have you ever wanted to work in the Veterinary field but were never able to start anywhere due to not having experience? We can help! North Wake Animal Hospital is looking for an outgoing, "bubbly" full-time (36-38 hours) assistant/receptionist to join our small team! We have a lot of fun at work and want you to have fun, too! We have 2 full-time doctors and...

  • Veterinary Team Member

    1 day ago

    Lake Charles, Louisiana, United States Gill Bright Animal Hospital Full time

    Overview of Gill Bright Animal HospitalGill Bright Animal Hospital, a leading provider of veterinary services in Lake Charles, LA, is seeking an exceptional Veterinary Receptionist to join our dynamic team.The successful candidate will be responsible for providing exceptional client service and creating a positive first impression for all visitors. This role...

  • Part-time Receptionist for Animal Hospital

    5 days ago

    River Forest, Illinois, United States NVA Full time

    In this exciting role as a Part-time Receptionist for Animal Hospital, you will play a critical part in ensuring the smooth operation of our front desk and providing an exceptional experience for our clients.As a key member of our team, you will be responsible for:Scheduling appointments and managing the calendarAnswering phone calls and responding to client...

  • Portland Area

    2 months ago

    Lake Oswego, United States Disability Solutions Full time

    Animal Dermatology Group (ADG) is the largest veterinary dermatology business in the U.S., providing the highest quality of specialty care to pets with acute and chronic skin conditions. ADG has over 40 primary practice locations and numerous satellite locations nationwide. With over 90 doctors supporting the ADG medical team, they strive to lead in clinical...

  • Portland Area

    1 month ago

    Lake Oswego, United States Animal Dermatology Group Inc Full time

    Job DescriptionJob DescriptionAnimal Dermatology Group (ADG) is the largest veterinary dermatology business in the U.S., providing the highest quality of specialty care to pets with acute and chronic skin conditions. ADG has over 40 primary practice locations and numerous satellite locations nationwide. With over 90 doctors supporting the ADG medical team,...

  • Customer Service Representative

    5 days ago

    Crystal Lake, United States NVA Full time

    Winding Creek Animal Hospital - Crystal Lake, ILPosition Overview: We are seeking a motivated and customer-focused Veterinary Receptionist to join our team at Winding Creek Animal Hospital. The ideal candidate will provide exceptional client service while managing front desk operations efficiently. This role involves greeting clients, handling inquiries,...

  • Customer Service Representative

    1 week ago

    Crystal Lake, United States NVA Full time

    Winding Creek Animal Hospital - Crystal Lake, ILPosition Overview: We are seeking a motivated and customer-focused Veterinary Receptionist to join our team at Winding Creek Animal Hospital. The ideal candidate will provide exceptional client service while managing front desk operations efficiently. This role involves greeting clients, handling inquiries,...

  • Animal Hospital Reception Coordinator

    1 day ago

    Lake Charles, Louisiana, United States Gill Bright Animal Hospital Full time

    About the JobWe are seeking a highly skilled Veterinary Receptionist to join our team at Gill Bright Animal Hospital in Lake Charles, LA.This full-time position offers a competitive salary range of $14.00 - $18.00 per hour, based on experience, and opportunities for growth and advancement within our rapidly expanding practice.The successful candidate will be...

  • Pet Host

    6 months ago

    Lake in the Hills, United States PetSuites Full time

    We believe in the mission of “Pet Lovers Delighting Pet Lovers” and we demonstrate this through being Playful, Passionate, Personal and Professional. A successful candidate for this position will be someone who not only embraces this culture, but is a team player, self-motivated, takes direction well, has excellent communication skills, and great...