Customer Support Specialist

2 weeks ago

Denver, United States Propelus Part time $18 - $21
Propelus delivers trusted and accurate healthcare compliance solutions, ensuring workforce requirements are met, fostering safety and supporting communities through seamless connectivity between professionals, employers, regulators, agencies, and associations.

We ensure our nation's healthcare workforce is healthy, safe, and compliant to work. Learn why Propelus is trusted by 5+ million professionals:

https://propelus.com/.

This is a remote, part-time 1099 contract (25 - 30 hours per week) Customer Support Specialist position. This job is ideal for people with busy lives to still have weekends and holidays off Plus, it's meaningful work with a real impact - assisting licensed professionals to track their continuing education needed for license renewal. This is a fully remote position and you can work from anywhere in the United States.

Shifts will be available 8am-8pm Eastern Time from Monday-Friday. Pay for this position starts at $18 per hour and aligns with an employee's experience level and geographic area.

You must provide your own computer, headset, and reliable high-speed internet.

Responsibilities include:

  • Assisting customers through live chat, email, and phone support
  • Provide delightful customer service through casual, unscripted conversations
  • Maintain detailed product knowledge to engage in consumer education and support sales efforts
  • Provide customer feedback and data to internal teams across the company
  • Write internal documentation and tutorials

We're Looking For Someone Who

  • Has 2+ years of previous contact center experience with a track record of success handling live chats, email, and phone support
  • Fluency in English is mandatory for effective communication, both written and verbal, with Spanish-speaking skills preferred.
  • Writes in a clear and concise manner
  • Enjoys teaching others and explaining technical concepts
  • Has patience to listen and understand what customers are trying to accomplish
  • Knows how to communicate in a friendly, professional manner
  • Is a continuous learner, proactively pursues growth and learning
  • Pays high attention to detail
  • Has functional knowledge of computers and can perform basic troubleshooting
  • Holds an Associate degree or higher (preferred)
  • Has ongoing access to a quiet workspace to conduct professional business

Technology Must Haves

  • High-speed, reliable internet (minimum of 25 Mbps download and 3 Mbps upload speeds) with ethernet connection capability
  • Laptop or desktop computer
  • Headset

Technology Nice to Haves

  • Second monitor
  • Noise cancelling headset

Benefits and Perks for Propelus employees located in the US include but are not limited to:

  • Awarded one of BuiltIn's 2023 Best Place to Work and 7 years running by Outside Magazine
  • Professional development allowance to help you grow in the ways that mean the most to you.
  • Flexibility for balancing work with the rest of life and ample PTO, including paid time off for volunteering and for becoming a new parent.
  • 401K with company matching, as well as financial planning education and resources.
  • Employees choose from HSA, FSA and traditional insurance options for medical, dental, and vision coverage for themselves and dependents.
  • Wellness benefits - we’ll help you pay for fitness endeavors and organic produce delivery services.
  • Check us out for yourself at our careers page or our Propelus culture Instagram accounts.

We are an equal opportunity employer and value diversity at Propelus. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Candidates from all backgrounds are encouraged to apply.

Full-time positions are scheduled to work 40 hours per week, M-F unless required otherwise by projects. Part-time positions are scheduled to work a maximum of 30 hours per week (all part-time positions will be specified in the job title). Equipment, benefits, and perks are not provided to part-time employees. This job is open to candidates authorized to work in the US and located within US borders.

  • Customer Support Specialist

    1 day ago

    Denver, Colorado, United States RIO GRANDE CO Full time

    About the Position: We are seeking a Customer Support Specialist to join our team at RIO GRANDE CO. The successful candidate will be responsible for providing exceptional customer support by answering inquiries, resolving issues, and ensuring timely delivery of products and services. This role involves communicating with customers via phone, email, or...

  • Customer Support Specialist

    4 days ago

    Denver, Colorado, United States Room 2 Room Moving Services LLC Full time

    We're excited to offer a unique opportunity for a skilled Customer Support Specialist to join our team at Room 2 Room Moving Services LLC. As a valued member of our staff, you'll play a critical role in delivering exceptional customer experiences, ensuring seamless moves, and maintaining our company's reputation for excellence.About the RoleThis part-time...

  • Exceptional Customer Support Specialist

    7 days ago

    Denver, Colorado, United States Graybar Full time

    About the JobWe are seeking an exceptional Customer Support Specialist to join our team at Graybar. In this role, you will serve as a key contact and liaison for customers, ensuring their total satisfaction.As a Customer Support Specialist, you will interact with customers on an ongoing basis, entering orders, handling requests, and providing support needed...

  • Customer Support Specialist

    1 day ago

    Denver, Colorado, United States All Copy Products Full time

    About the RoleWe are seeking an experienced Customer Support Specialist to join our team at All Copy Products. As a key member of our Managed Services team, you will provide critical support to our clients across various locations.This is a full-time position, working Monday through Friday, 7am-4pm. The ideal candidate will have a strong understanding of...

  • Customer Support Specialist

    3 weeks ago

    Denver, United States Nutrislice Full time

    Nutrislice is a foodservice technology company founded in 2011 that provides digital solutions to enhance the dining experience and streamline operations for various food service providers. The company offers a comprehensive platform that includes digital menus, signage, food labels, and mobile ordering capabilities, all designed to simplify foodservice...

  • Customer Support Specialist

    2 months ago

    Denver, United States Nutrislice Full time

    Nutrislice is a foodservice technology company founded in 2011 that provides digital solutions to enhance the dining experience and streamline operations for various food service providers. The company offers a comprehensive platform that includes digital menus, signage, food labels, and mobile ordering capabilities, all designed to simplify foodservice...

  • Customer Support Specialist

    2 weeks ago

    Denver, United States Nutrislice Full time

    Nutrislice is a foodservice technology company founded in 2011 that provides digital solutions to enhance the dining experience and streamline operations for various food service providers. The company offers a comprehensive platform that includes digital menus, signage, food labels, and mobile ordering capabilities, all designed to simplify foodservice...

  • Vehicle Repair Specialist

    4 days ago

    Denver, Colorado, United States European Specialist LLC Full time

    Job DescriptionWe are looking for a skilled Mechanic and Diagnostic Expert to join our team at European Specialist LLC. In this role, you will be responsible for diagnosing and repairing complex vehicle issues.About the JobDiagnose and repair problems with light duty trucks and carsDevelop and implement plans to improve vehicle performance and efficiencyStay...

  • Frontline Customer Support Specialist

    2 weeks ago

    Denver, Colorado, United States Miller International Full time

    Customer Service RepresentativeMiller International, a renowned apparel designer and distributor, is seeking a skilled Frontline Customer Support Specialist to join its team. As a key member of our customer-facing team, you will play a vital role in providing world-class service to our customers and account managers.Key ResponsibilitiesBuild long-lasting...

  • Mechanical Technician Lead

    4 days ago

    Denver, Colorado, United States European Specialist LLC Full time

    Job Overview: We are seeking a skilled Mechanical Technician Lead to join our team at European Specialist LLC. This is an excellent opportunity to advance your career and work with a leading provider of vehicle repair services.Key Responsibilities:Supervise and coordinate the work of junior techniciansDiagnose complex vehicle problems and develop effective...

  • Customer Service and Support Specialist Transport.net

    1 week ago

    Denver, United States Global Medical Response Inc Full time

    Customer Success and Support Specialist TMP REMOTE Annual Compensation: $65,000 to $75,000 DOE Why Choose GMR? Global Medical Response (GMR) and its family of solutions are dedicated to delivering compassionate, quality medical care, primarily in the areas of emergency and patient relocation services. Here you'll embark in meaningful work that will make an...

  • Mechanic and Diagnostic Expert

    6 days ago

    Denver, Colorado, United States European Specialist LLC Full time

    Job SummaryWe are seeking a highly skilled Vehicle Repair Specialist to join our team at European Specialist LLC. In this role, you will be responsible for repairing and maintaining vehicles to the highest standards.About the PositionRepair and maintain light duty trucks and cars, ensuring high-quality resultsDiagnose problems and recommend solutions to...

  • Automotive Service Professional

    4 days ago

    Denver, Colorado, United States European Specialist LLC Full time

    Job Title: Automotive Service ProfessionalWe are seeking an experienced Automotive Service Professional to join our team at European Specialist LLC.As an Automotive Service Professional, you will be responsible for diagnosing and repairing a wide range of vehicles, from light duty trucks to small cars.You will possess a valid driver's license, necessary...

  • Customer Support Specialist

    7 days ago

    Denver, Colorado, United States Dal-Tile Corporation Full time

    Transforming Customer Experiences at Dal-Tile Corporation">We are currently seeking a talented Customer Service Representative to join our team. In this role, you will be responsible for delivering exceptional customer service and support through various channels, including phone, email, and in-person interactions. You will also be expected to process sales...

  • IT Support Specialist

    4 weeks ago

    Denver, North Carolina, United States Peter Millar Full time

    At Peter Millar, we're passionate about delivering exceptional customer experiences. If you share our enthusiasm and commitment to excellence, this is an opportunity to join our team as an IT Support Specialist.Job OverviewWe're seeking a skilled IT Support Specialist to provide top-notch technical assistance to our users. As a key member of our IT team,...

  • IT Support Specialist

    6 days ago

    Denver, Colorado, United States Alerio Technology Group Full time

    Job Title: IT Support SpecialistAbout the Role:At Alerio Technology Group, we are seeking a skilled and dedicated IT Support Specialist to provide technical assistance to Faculty, Staff, and Students in our K-12 campus environment. As a key member of our team, you will be responsible for delivering exceptional support services, ensuring seamless operations...

  • Industrial Support Specialist

    2 days ago

    Denver, Colorado, United States Employment Solutions Full time

    We are seeking an Industrial Support Specialist to join our team at Employment Solutions. This role offers a unique opportunity to work in a fast-paced industrial manufacturing environment, with a competitive salary range of $50K-$60K and opportunities for commissions.As an Industrial Support Specialist, you will be responsible for providing exceptional...

  • Product Support Specialist

    2 weeks ago

    Denver, Colorado, United States Brady Industries Full time

    Career Opportunity: Product Support SpecialistBecome a valued member of our team as a Product Support Specialist at Brady Industries! This role offers an exciting chance to work with a dynamic company that prioritizes customer satisfaction and excellence.The estimated annual salary for this position is $50,000 - $65,000, contingent upon location and prior...

  • Warehouse Support Specialist

    2 weeks ago

    Denver, Colorado, United States Direct Lumber and Door Full time

    Direct Lumber and Door is committed to providing exceptional customer service and ensuring timely delivery of materials. We are seeking a skilled Warehouse Support Specialist to join our team and assist in the successful execution of our logistics operations.Job Overview:As a Warehouse Support Specialist, you will be responsible for assisting warehouse staff...

  • Customer Experience Specialist

    2 days ago

    Denver, Colorado, United States Benihana HQ (Restaurant Support Center) Full time

    Job OverviewThe Benihana HQ (Restaurant Support Center) is seeking a highly skilled Call Center Agent to join our team. As a key member of our guest services team, you will be responsible for providing exceptional customer experiences and ensuring seamless communication with our guests.