Lead Bartender

2 weeks ago


Charlotte, United States Sage Hospitality Full time

Why us?

Let’s Mix it at the Golden Owl Tavern southern hospitality with a new twist the fabulous bar team at the Owl serves up local craft beers and one of kind cocktails. At the Owl we are known best for being authentic, humble, innovative, and flexible. Our goal is to exceed expectations of our teams by creating a FUN working environment and GREAT PAY

COME JOIN OUR NEST it is better than the rest Work Where you Belong

We are conveniently located on the campus on UNC Charlotte in the heart of University City, just a quick ride from Uptown on the Blue Light Rail Line. If you are looking for #flexible hours, awesome tips and a great place to work hit us up We are passionate about being the best employer in the city.

Make your mark at the quintessential spot in the University City, a true landmark location. We are loaded with benefits, a team-centric culture, and opportunities to grow your career. Work where you belong.

A Rewarding Experience:

  • Opportunity to earn property incentives: upsell incentives, porterage, room service, and much more

  • Medical, dental, & vision insurance

  • Health savings and flexible spending accounts

  • Basic Life and AD&D insurance

  • Paid time off for vacation, sick time, and holidays

  • Eligible to participate in the Company’s 401(k) program with employer matching

  • Employee Assistance Program

  • Tuition Reimbursement

  • Great discounts on Hotels, Restaurants, and much more

  • Eligible to participate in the Employee Referral Bonus Program. Up to $1,000 per referral.

Join us today

Job Overview

Responsible for set-up, mixing of drinks, service and clean-up of bar area while enduring quality service, guest satisfaction and the achievement/maintenance of company standards and profit maximization.

Responsibilities

  • Make and serve drinks to guests and cocktail servers following established guidelines, procedures and policies regarding beverage and safety controls as prescribed by company standards.

  • Perform all guest contact activities in a cordial, efficient and professional manner; maintaining a commitment to guest satisfaction.

  • Ring guest checks, collect cash and process credits and room charges in the exact manner outlined by company policies and procedures.

  • Complete liquor requisitions and supply lists. Know and comply with state liquor laws.

  • Ensure established pars are maintained.

  • Perform all sidework duties according to sidework schedules.

  • Collaborate with restaurant leadership on drink recipes and product specifications

  • Assist in taking inventories

Qualifications

Education/Formal Training

Bartending training and certification, TIPS Certified

Experience

6 months bartending

Knowledge/Skills

Must be 21 years of age to serve alcoholic beverages.

Physical Demands

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Lifting trays, dish racks, glass racks, etc. 20 -40 lbs. Pushing carts, Queen Marys, hotbox, portable bar 50 -100 lbs.

  • Carrying trays, dish racks, glass racks, etc using both hands. 20 -40 lbs.

  • Bending/kneeling -ability to bend to lower level cabinets and lift trays.

  • Mobility -maneuver in narrow areas and between seated guests.

  • Continuous standing required to service guest functions; 100% of the time scheduled.

  • Climbing approximately 12 steps 20% of 8 hours.

  • No driving required.

  • Must have moderate comprehension and literacy to read use records and all special requests.

  • Must have ability to perform multiple tasks at one time, must be able to follow verbal and written instruction, and be able to communicate both verbally and in writing.

  • Must be highly organized and able to pay attention to sound and sight details in crowded and noisy situations, particularly when handling multiple tasks.

  • Must be able to use tact and understanding when dealing with a variety of customer service problems, including stressful and highly emotional situations.

  • Ability to read, speak and write English. Ability to accurately count cash.

  • Ability to operate cash register.

Environment

Physically strenuous -prolonged standing, walking, lifting and carrying throughout entire shift

ID: 2024-25512

Position Type: Regular Full-Time

Property : UNC Charlotte Marriott

Outlet: Golden Owl Tavern

Category: Restaurant Operations

Address : 9041 Robert D. Snyder Rd

City : Charlotte

State : North Carolina

EOE Protected Veterans/Disability



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