Client Service Coordinator
2 weeks ago
SUMMARY OF JOB PURPOSE AND FUNCTION
The Client Service Coordinator ("CSC") drives the flow of clients and pets through the hospital, maximizes the productivity of the veterinary medical team (in terms of numbers of clients and pets), ensures good communication with associates and clients, and coordinates the care of clients and pets in a happy, welcoming, friendly and efficient manner, influencing clients to return and refer their friends and families.
ESSENTIAL RESPONSIBILITIES AND TASKSLive and exemplify the Five Principles of Mars, Inc. within self and team.
Actively recruit new clients by promoting hospital services and route the flow of clients and pets to ensure superior client care and maximum productivity of the veterinary medical team.
Maximize the number of pets seen by the hospital team through a productive and efficiently run hospital to support the needs of our wellness plan clients.
Provide professional, efficient and exceptional service at all times. This includes encouraging hospital visits, welcoming clients and pets, ensuring that they are comfortable in the hospital, and educating them about their pet's health.
Educate clients about Optimum Wellness Plans, preventative care, pet health needs and hospital services.
Assist incoming clients by completing the required documentation, entering all pet information and history in the computer, utilizing proper collars and tags for identification, and ensuring prompt service.
Assist outgoing clients by providing all necessary instructions, information and invoices, dispensing prescription items per the veterinarian's instructions, selling retail products and scheduling future appointments.
Manage the finances by maintaining accurate balances and utilizing proper opening and closing procedures.
Conduct administrative functions as necessary.
Other job duties as assigned.
THE FIVE PRINCIPLES- Quality - The consumer is our boss, quality is our work and value for money is our goal.
- Responsibility - As individuals, we demand total responsibility from ourselves; as associates, we support the responsibility of others.
- Mutuality - A mutual benefit is a shared benefit; a shared benefit will endure.
- Efficiency - We use resources to the full, waste nothing and do only what we can do best.
- Freedom - We need freedom to shape our future; we need profit to remain free.
- Leadership
- Customer Focus
- Peer Relationships
- Integrity & Trust
- Action Oriented
- Listening
- Preventative care and OWPs
- Communication Skills
- Client Service Skills
- Priority Setting
- Time Management
- Ability to multi-task: Manages multiple tasks at one time; quickly and accurately shifts attention among multiple tasks under distracting conditions without loss of accuracy or appearance of frustration.
- Communication skills: Reads, writes and speaks fluent English, using appropriate grammar, style and vocabulary. Correctly spells commonly used English words and job specific terms. Demonstrates exceptionally strong written and verbal communication skills.
- Organizational ability: Demonstrates a systematic approach in carrying out assignments. Is very orderly and excels at cutting through confusion and turning chaos into order.
- Problem solving skills: Demonstrates a strong ability to identify, analyze and solve problems. Translates problems into practical solutions.
- Client service skills: Consistently ensures the team provides the client with attentive, courteous and informative service. Gains and shows personal satisfaction from delivering great service.
- Intellectual ability: Accurately and consistently follows instructions delivered in an oral, written or diagram format. Can provide directions.
- Mathematical ability: Ability to add, subtract, multiply.
-
Client Services Coordinator
1 week ago
Los Angeles, California, United States Chinatown Service Center Full timeAbout Chinatown Service Center\Chinatown Service Center (CSC) is a nonprofit organization dedicated to empowering individuals and families through education, training, and support services.\We are seeking a Client Services Coordinator to join our team, whose primary responsibility will be to ensure seamless coordination of client services, including...
-
Client Services Coordinator
2 weeks ago
Los Angeles, California, United States Special Service for Groups, Inc- HOPICS Full timeAbout the RoleThe Client Services Coordinator will work closely with our program managers, supervisors, and direct service staff to provide case management, service coordination, and facility safety plans for interim housing clients. This is an exciting opportunity for someone who is passionate about making a difference in the lives of others.
-
Client Services Coordinator
1 week ago
Los Angeles, California, United States Special Service for Groups, Inc- HOPICS Full timeJob SummarySpecial Service for Groups, Inc. - HOPICS is seeking a highly motivated and experienced Client Supportive Services Coordinator to join our team. The ideal candidate will have a minimum of two years of supervisory or coordinator experience in a social service or homeless assistance program. Responsibilities include providing support and assistance...
-
Client Supportive Services Coordinator
2 months ago
Los Angeles, United States Special Service For Groups Full timeSpecial for Service Groups Inc Job Announcement Title: Client Supportive Services Coordinator Division: HOPICS FLSA: Non-Exempt Supervisor: Supportive Services Program Manager Pay Range: $23-$26/ hour Revised: 10/15/2024 Summary Under the direction of the Employment, Wellness and Supportive Services Program Manager, the Client Supportive Services Coordinator...
-
Client Support and Services Coordinator
2 weeks ago
Los Angeles, California, United States Chinatown Service Center Full timeJoin our dynamic team at Chinatown Service Center as a Client Support and Services Coordinator! In this role, you will work closely with clients to provide comprehensive case management services, including screening, enrollment, and advocacy. You will also assist with outreach activities and maintain accurate documentation of services provided.The ideal...
-
Client Supportive Services Coordinator
2 months ago
Los Angeles, United States Special Service for Groups, Inc- HOPICS Full timeSpecial for Service Groups Inc Job Announcement Title: Client Supportive Services Coordinator Division: HOPICS FLSA: Non-Exempt Supervisor: Supportive Services Program Manager Pay Range: $23-$26/ hour Revised: 10/15/2024 Summary Under the direction of the Employment, Wellness and Supportive Services Program Manager, the Client Supportive Services Coordinator...
-
Service Coordinator for Client Wellbeing
1 month ago
Los Angeles, California, United States Special Service for Groups, Inc- HOPICS Full timeKey Responsibilities:Clothing Closet Management:Receive and organize all clothing donations received.Provide receipts to donors for items donated (if applicable or upon request).Schedule laundering services for all donations through designated, approved vendors.Manage and maintain the clothing closet schedule to ensure a smooth 'shopping' experience for...
-
Client Supportive Services Coordinator
2 months ago
Los Angeles, United States Special Service for Groups, Inc- HOPICS Full timeSpecial for Service Groups IncJob AnnouncementTitle: Client Supportive Services Coordinator Division: HOPICSFLSA: Non-Exempt Supervisor: Supportive Services Program ManagerPay Range: $23-$26/ hour Revised: 10/15/2024SummaryUnder the direction of the Employment, Wellness and Supportive Services Program Manager, the Client Supportive Services Coordinator will...
-
Los Angeles, California, United States Special Service for Groups, Inc- HOPICS Full timeJob SummaryWe are seeking a highly motivated and organized Client Support Services Coordinator to join our team at Special Service for Groups, Inc. - HOPICS. This role will support our Supportive Services components, including the Food Pantry, Clothing Closet, and other services that directly benefit our clients.About the RoleAs a Client Support Services...
-
Client Services Coordinator
2 weeks ago
Los Angeles, California, United States CPA Firm Full timeClient Services CoordinatorWe are seeking a highly motivated and organized individual to join our team as a Client Services Coordinator. In this role, you will be responsible for coordinating directly with our team of tax professionals to ensure the smooth processing of tax returns.**Job Description:**The primary responsibility of this role will be to ensure...
-
Client Services Coordinator
2 weeks ago
Los Angeles, California, United States Powerfull Systems Inc. Full timeAbout the Job:We are looking for a Client Services Coordinator to provide exceptional support to our clients. This includes managing mail, scheduling appointments, and assisting onsite guests. Estimated salary: $50,000 - $70,000 per year.Responsibilities:Plan and coordinate office activitiesDevelop and implement filing systemsMaintain a clean and organized...
-
Client Support Services Coordinator Professional
2 weeks ago
Los Angeles, California, United States Special Service for Groups, Inc- HOPICS Full timeJob OverviewThis is an exciting opportunity to join Special Service for Groups, Inc - HOPICS as a Client Support Services Coordinator. The successful candidate will play a vital role in supporting the organization's supportive services components, including the Food Pantry and Clothing Closet.
-
Client Services Coordinator
1 week ago
Los Angeles, California, United States Search Solutions Full timeAbout the RoleWe are looking for a skilled Field Coordinator to join our team at Search Solutions. As a Field Coordinator, you will play a critical role in supporting the operations of our programs and delivering excellent customer service to our clients.Key Responsibilities:Recruit, evaluate, enroll, and orient existing and new clients.Develop and implement...
-
Client Services Coordinator
1 week ago
Los Angeles, California, United States Consultative Search Group Full timeAccounting and Finance RoleThis position requires a skilled Billing Coordinator to maintain and manage client and matter master billing files, ensuring all data is accurate and processed timely. The ideal candidate will possess strong organizational and communication skills, with the ability to comprehend and accurately perform mathematical functions.Key...
-
Client Service Coordinator
1 week ago
Los Angeles, California, United States Daviselen Advertising Full timeJob DetailsThis is a full-time position that offers a competitive salary, excellent benefits, and opportunities for growth and development. The salary for this position is estimated to be around $70,000 - $90,000 per year, based on the location and industry standards.As a Marketing Operations Associate at Daviselen Advertising, you will be responsible for...
-
Client Service and Operations Coordinator
1 month ago
Los Angeles, California, United States Vaco Full timeWe are seeking a highly motivated Client Service and Operations Coordinator to join our team at Vaco. As a key member of our operations team, you will provide critical support to our client advisors, ensuring seamless execution of daily tasks and activities.In this role, you will be the primary point of contact for all client issues, serving as a liaison...
-
Client Supportive Services Liaison
1 month ago
Los Angeles, California, United States Special Service for Groups, Inc- HOPICS Full timeJob Summary:The Client Supportive Services Coordinator will provide support and assistance directly related to client supportive services, including the Food Pantry, Clothing Closet, and other services that directly support HOPICS clients and their wellbeing.
-
Limousine Service Coordinator
2 weeks ago
Los Angeles, California, United States Limousine Service Full timeCompany OverviewLimousine Service, a well-established company in North Hollywood, seeks a reliable and skilled Dispatcher/Reservation Agent to join our team. With over 45 years of experience and a strong presence in the industry, we offer a unique opportunity for career growth and development.Our dispatcher plays a crucial role in coordinating vehicle...
-
Client Services Coordinator
1 week ago
Los Angeles, California, United States AXS Full timeAbout the RoleAXS is looking for a skilled Client Services Specialist to join our team in the Clubs Division.In this role, you will be responsible for providing exceptional customer service and technical support to our clients, utilizing your expertise and knowledge of our products and services to resolve issues and meet their needs.Main...
-
Client Services Specialist
3 weeks ago
Los Angeles, California, United States SPECIAL SERVICE FOR GROUPS Full timeClient Services Position AvailableWe are seeking a Client Services Specialist to join our team at SSG. As a Client Services Specialist, you will work directly with clients to provide support services and connect them with resources in the community.About the JobThe estimated salary for this position is $40,000 - $50,000 per year, depending on experience. You...
