Operations Advisor

3 weeks ago

Plano, United States Yum! Brands Full time $96,700 - $113,800

Pizza Hut is looking for a passionate Operations Advisor to join our Franchise Excellence team They will partner closely with Franchise Business Partners and Franchise leadership teams to implement strategies and processes that enable great customer experiences and franchisee profitability within various markets of approximately 150 total restaurants.

RESPONSIBILITIES:

  • Conduct operations performance diagnostics to identify opportunities in the restaurant. Support franchisee to build detailed action plans for improvement and works with Franchisee Business Partner to ensure execution against plan.
  • Responsible for influencing improvement in key metrics by coaching franchise organizations and above restaurant leadership teams on proper use of available tools and tactics for improving the customer and team member experience
  • Develop effective relationships with above restaurant leaders (Key Operators, VPs, Region Coaches, and Area Coaches) that help enable sharing and implementation of ideas that drive performance

KNOWLEDGE AND SKILL REQUIRED:

  • Reside or willing to relocate to Las Vegas, Denver, or Dallas (REQUIRED)
  • Strong track record for operational turnarounds and leading through others
  • 8+ years of operations experience in QSR, restaurant, retail, food and beverage, or similar industry, with 5+ of those years within Pizza Hut
  • 2+ years managing 5+ restaurants within an Area or Region
  • Deep knowledge of Pizza Hut operational procedures and standards
  • Skilled in root-cause problem solving methodologies and analyzing data
  • Ability to craft and present ideas to different audiences in an engaging, persuasive manner
  • Proficiency in Microsoft Office (Word, Excel, PowerPoint, and Outlook)
  • Ability to travel approximately 70%

Salary Range: $96,700 - 113,800 annually + bonus eligibility (if applicable). This is the expected salary range for this position. Ultimately, in determining pay, we'll consider the successful candidate’s location, experience, and other job-related factors.


Who We Are

Founded in 1958, Pizza Hut - a subsidiary of Yum Brands, Inc. - now operates more than 18,000 restaurants in more than 100 countries. Pizza Hut is leading the way in providing customers with great experiences, innovating with technology and new products, as well as delivering exceptional service.


Our People & Culture

We're looking for people who LOVE pizza and thrive in a fun, past paced, and customer-centric environment. At our corporate campuses, Pizza Hut has created the perfect place for you to grow your career. Every day, you’ll work to support our franchisees and teams across the U.S., continuously challenging yourself to feed more possibilities. In return, we’ll provide professional development and career growth opportunities so that you can become your best and achieve your goals. And we’ll sweeten the deal by immersing you in our world-class recognition culture and providing a robust array of benefits, some highlights include:

  • Hybrid work schedule and year-round half day Fridays
  • Onsite childcare through Bright Horizons
  • Onsite dining center
  • Onsite gym with fitness classes and personal trainer sessions
  • 4 weeks of vacation per year plus holidays and time off for volunteering
  • Tuition reimbursement and education benefits
  • Generous parental leave for all new parents and adoption assistance program
  • 401(k) with a 6% matching contribution from Yum
  • Comprehensive medical & dental including prescription drug benefits and 100% preventive care

Giving Back

As a global company, Pizza Hut aims to make the world better by acting responsibly with respect to food, planet and people. Whether it’s donating food through the Harvest Program or supporting literacy with the Pizza Hut BOOK IT Program – the company, our franchisees and our team members are committed to improving the communities we serve.


Pizza Hut is an equal opportunity workplace and committed to fostering an inclusive, diverse culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability and genetic information (including family medical history).

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