Mobile Associate

1 week ago

Brooklyn, United States T-Mobile USA, Inc. Full time $20

At T-Mobile, we invest in YOU Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That’s how we’re UNSTOPPABLE for our employees

Mobile Associates (MA) work as a member of a Retail Team of Experts to bring the T-Mobile brand to life. They're brand ambassadors who build energy and excitement around our products and services. They are passionate about the connected world and thrive in a fast-paced environment, where technology innovations, customer needs, and the Retail experience are continuously evolving. They immerse themselves in significant connections with our customers, and their ability to build new and deepen existing relationships is unmatched across the wireless industry. They continuously work to build expertise in uncovering our customers' needs and have a passion to educate, demonstrate and recommend device and service solutions. This role is a learning role, where new associates are working with their team and proactively building skills and proficiencies, in preparation for the next level up as a Mobile Expert. As a Mobile Associate, you will be required to successfully complete new employee training.

Job Responsibilities: Builds proficiency related to serving and selling to our customers, while providing a world-class customer experience and building loyalty by: Helping customers pick up right where they left off in their shopping journey, whether online, through Customer Care or in-store. Exploring individual needs and providing hands-on demonstrations of the latest and greatest technology in-store. Side-by-side selling to find personalized solutions beyond the bare-bones device and service plan that keep our customers connected to the people and lifestyle they love, including anything from unique accessories to cutting-edge IoT devices.
  • Approaching service and sales needs with composure, integrity and compassion.
  • Becomes skilled with and consistently uses digital tools in interactions and onboarding to actively demonstrate: How our ever-expanding coverage stacks up in our customer’s neighborhood, providing them with a lightning fast LTE network Why T-Mobile plans and services will let our customers live unlimited, feel the love, stay connected and go further. Completes training on T-Mobile in-store experience, new skills and processes, knowledge of systems and reference resources.
  • Makes the most of their time on shift, consistently seeking out information between customers, learning about innovations in wireless and technology.
  • Establishes relationships with and partners with T-Mobile employees across channels, including business and customer service to: Collectively own the customer experience and resolve issues, creating a seamless, run-around-free environment. Successfully identify and handoff small business leads.
  • Support team initiatives and create an inclusive environment
Education:
  • High School Diploma/GED (Required)
Work Experience:
  • 6 months of customer service and/or sales experience, Retail environment preferred. (Required)
Knowledge, Skills and Abilities:
  • Passionate customer advocate with the desire to be yourself when connecting and having fun doing it (Required)
  • Competitive drive and proven ability to succeed in a fast-paced sales environment. (Required)
  • Willingness to work alongside peers and store leaders, learning and sharing ideas, while serving customers and providing resolutions to issues. (Required)
  • Effective at balancing customer needs and performance goals. (Required)
Licenses and Certifications:
  • At least 18 years of age
  • Legally authorized to work in the United States

Travel:
Travel Required (Yes/No):No

DOT Regulated:
DOT Regulated Position (Yes/No):No
Safety Sensitive Position (Yes/No):No

Hourly Base Pay: $20.00

Within the first 90 days working at T-Mobile, Mobile Associates receive on-the-job training and are eligible for incentive pay while completing training milestones. Once completed, Mobile Associates promote to the Mobile Expert role and become eligible for an annualized incentive target of $18,000/year. Actual incentives vary based on performance and full-time status. All employees at T-Mobile, are guaranteed to earn $20/hour inclusive of base pay and incentives. And since we are ALL owners, EVERY employee at T-Mobile is eligible for an Annual Stock Grant.

At T-Mobile, our benefits exemplify the spirit of One Team, Together A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance. We don't stop there - eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs

Never stop growing As part of the T-Mobile team, you know the Un-carrier doesn’t have a corporate ladder–it’s more like a jungle gym of possibilities We love helping our employees grow in their careers, because it’s that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity, you’re living our values while investing in your career growth—and we applaud it. You’re unstoppable

T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated.

  • Mobile Associate

    1 week ago

    Brooklyn, United States T-Mobile USA, Inc. Full time $20

    At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and...

  • Mobile Associate

    1 week ago

    Brooklyn, United States T-Mobile USA, Inc. Full time $20

    At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and...

  • Mobile Associate, Bilingual

    4 weeks ago

    Brooklyn, United States T-Mobile Full time

    T-Mobile - 115 Church Ave [Sales Associate / Team Member] As a Mobile Associate at T-Mobile, you'll: Help customers pick up right where they left off in their shopping journey, whether online, through Customer Care or in-store; Explore individual needs and provide hands-on demonstrations of the latest and greatest technology in-store; Perform side-by-side...

  • Mobile Associate, Bilingual | Mandarin, Retail Sales

    3 months ago

    Brooklyn, United States T-Mobile Full time

    T-Mobile - 5019 5th Avenue [Sales Associate / Team Member] As a Mobile Associate at T-Mobile, you'll: Help customers pick up right where they left off in their shopping journey, whether online, through Customer Care or in-store; Explore individual needs and provide hands-on demonstrations of the latest and greatest technology in-store; Perform side-by-side...

  • Mobile Service Representative

    7 days ago

    Brooklyn, New York, United States T-Mobile Full time

    About the JobThis Mobile Associate role is an excellent opportunity to launch your career in the wireless industry, working with a talented team to deliver exceptional customer experiences. With a focus on building strong relationships with customers and providing personalized sales and service solutions, this role requires strong communication and...

  • Retail Technology Associate

    7 days ago

    Brooklyn, New York, United States T-Mobile Full time

    We are seeking highly motivated individuals to fill the role of Mobile Associate at T-Mobile. As a Mobile Associate, you will be part of a dynamic team that delivers exceptional customer experiences and drives sales growth. This is an exciting opportunity to work with cutting-edge technology, develop your skills, and advance your career in a fast-paced...

  • Connected Solutions Specialist

    7 days ago

    Brooklyn, New York, United States T-Mobile Full time

    Job DescriptionThis is an exciting opportunity to join T-Mobile as a Mobile Associate, where you will work as a member of a Retail Team of Experts to bring the T-Mobile brand to life. As a brand ambassador, you will build energy and excitement around our products and services, immersing yourself in significant connections with customers.

  • Retail Customer Experience Expert

    7 days ago

    Brooklyn, New York, United States T-Mobile Full time

    SalaryThe estimated salary for this role is $20.00 per hour, with opportunities for bonuses and incentives. Within the first 90 days, Mobile Associates receive on-the-job training and are eligible for incentive pay while completing training milestones.

  • Customer Experience Specialist

    7 days ago

    Brooklyn, New York, United States T-Mobile Full time

    About the RoleThis position offers an exciting opportunity to join our team as a Mobile Associate, working closely with customers to understand their needs and provide personalized sales and service solutions. With a competitive salary of $20/hour and opportunities for advancement, this role is ideal for individuals looking to grow in their careers.Key...

  • Mobile CT Imaging Specialist

    3 weeks ago

    Brooklyn, New York, United States Advantis Medical Full time

    Job SummaryWe are seeking a skilled Mobile CT Imaging Specialist to join our team at Advantis Medical. This exciting opportunity will involve working in Brooklyn, New York, providing high-quality care to patients and ensuring their well-being and recovery.About the RoleThe successful candidate will have 1 year of experience as a CT Technologist, with an...

  • Mobile Breast Imaging Specialist

    4 weeks ago

    Brooklyn, New York, United States Allied 247 Full time

    We are seeking a highly skilled Mobile Breast Imaging Specialist to join our team at Allied 24/7. This is an exciting opportunity to work as a travel technologist in Brooklyn, New York.About the JobAs a Mobile Breast Imaging Specialist, you will be responsible for providing high-quality mammography services to patients. You will work independently, using...

  • Mobile Mammography Radiologic Imaging Specialist

    2 weeks ago

    Brooklyn, New York, United States Allied 247 Full time

    We are seeking a skilled Mobile Mammography Radiologic Imaging Specialist to join our team at Allied 24/7 in Brooklyn, New York. This is a travel job opportunity that requires the candidate to work for a period of 9 weeks, with a shift duration of 8 hours per day and 40 hours per week.Job SummaryThe primary role of the Mobile Mammography Radiologic Imaging...

  • Associate Experience Lead

    2 weeks ago

    Brooklyn, New York, United States Victoria's Secret Full time

    About the Role: Associate Experience LeadJob Summary:The Associate Experience Lead is a key role within our store, responsible for delivering exceptional customer experiences and driving top-line sales. As an Associate Experience Lead, you will lead and direct sales floor associates, coach and develop them in sales techniques, product knowledge, and visual...

  • General Warehouse Associate

    19 hours ago

    Brooklyn, United States Transtar Industries Full time

    false false false EN-US X-NONE X-NONE WHO WE ARE: How will transportation and mobility evolve? What will the vehicle of the future look like - and how will those vehicles be repaired? How can the next chapter of your career contribute to solving these transportation challenges and more? Transtar Industries is on a mission to simplify complex vehicle repair...

  • Medical Support Associate

    7 days ago

    Brooklyn, New York, United States AB Hires and Consulting Full time

    Job OverviewAs a Mobile Medical Assistant, you will be responsible for conducting in-home patient visits, recording vital signs, and performing diagnostic tests. You will also assist with telehealth consultations and maintain accurate documentation of patient interactions.

  • Experience Design Associate

    3 weeks ago

    Brooklyn, United States JPMorganChase Full time $83,600 - $112,000

    Join as a key team player in experience design, contributing to impactful user experiences in the digital financial space.As an Experience Design Associate in Chase Payment Solutions, you will play a crucial role in conceptualizing, structuring, and detailing our offerings within the context of a broader user journey. Leveraging your developing knowledge of...

  • Experience Design Associate

    3 weeks ago

    Brooklyn, United States JPMorganChase Full time $83,600 - $112,000

    Join as a key team player in experience design, contributing to impactful user experiences in the digital financial space.As an Experience Design Associate in Chase Payment Solutions, you will play a crucial role in conceptualizing, structuring, and detailing our offerings within the context of a broader user journey. Leveraging your developing knowledge of...

  • Daytime Delivery Associate

    2 weeks ago

    Brooklyn, New York, United States Rinse Full time

    Company OverviewRinse is a rapidly growing start-up that offers laundry and dry cleaning services on demand. Our mission is to remove the stress of laundry day and give people their time back.Salary and BenefitsWe offer a competitive salary of $21/hour, plus mileage reimbursement for using your personal vehicle. You'll also receive W-2 employee benefits,...

  • Mobility Therapist

    1 week ago

    Brooklyn Park, Minnesota, United States Mamina Inc Full time

    Job SummaryWe are seeking a skilled Flexologist to join our team at StretchLab Park City. As a Flexologist, you will deliver one-on-one assisted stretch sessions to our clients, promote our services, and build relationships with clients. If you're passionate about helping others achieve their fitness goals and enjoy working in a dynamic, fast-paced...

  • Associate Director, Agribusiness

    1 month ago

    Brooklyn, United States Boston Consulting Group Full time

    Locations: Chicago | Boston | Atlanta | Austin | San Francisco | Mountain View | Brooklyn | Dallas | Denver | Detroit | Houston | Los Angeles | Miami | Minneapolis | Nashville | Summit | New York | Philadelphia | Pittsburgh | San Diego | Seattle | WashingtonWho We AreBoston Consulting Group partners with leaders in business and society to tackle their most...