Associate Experience Lead
3 weeks ago
Job Summary:
The Associate Experience Lead is a key role within our store, responsible for delivering exceptional customer experiences and driving top-line sales. As an Associate Experience Lead, you will lead and direct sales floor associates, coach and develop them in sales techniques, product knowledge, and visual merchandising standards. You will also collaborate with cross-functional teams to implement store visual standards and maintain a high level of merchandise availability.
Key Responsibilities:
- Lead and direct sales floor associates to achieve sales targets and provide excellent customer service
- Coach and develop associates in sales techniques, product knowledge, and visual merchandising standards
- Collaborate with cross-functional teams to implement store visual standards and maintain a high level of merchandise availability
- Manage labor hours effectively to drive top-line sales and profit
Requirements:
- 1+ year of retail leadership experience with a focus on customer experience and sales growth
- Proven ability to work nights, weekends, and flexible schedules as needed
- Strong communication and interpersonal skills, with the ability to coach and develop team members
- Proficiency in technology, including headsets, mobile devices, and computers
Benefits:
- Competitive salary and bonus structure
- Opportunities for career growth and development
- Comprehensive benefits package, including medical, dental, and vision insurance
- Paid time off and holidays
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