Field Leadership Development Program

Overview

Who we are

Collaborative. Respectful. A place to dream and do. These are just a few words that describe what life is like at Toyota. As one of the world’s most admired brands, Toyota is growing and leading the future of mobility through innovative, high-quality solutions designed to enhance lives and delight those we serve. We’re looking for diverse, talented team members who want to Dream. Do. Grow. with us.

We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position you see is right for you, we encourage you to apply

Our people make all the difference in our success.

An important part of the Toyota family is Toyota Financial Services (TFS), the finance and insurance brand for Toyota and Lexus in North America. While TFS is a separate business entity, it is an essential part of this world-changing company- delivering on Toyota's vision to move people beyond what's possible. At TFS, you will help create best-in-class customer experience in an innovative, collaborative environment.

Who We Are

Collaborative. Respectful. A place to dream, do, and grow These are just a few words that describe what life is like at Toyota. As one of the world’s most admired brands, Toyota is growing and leading the future of mobility through innovative, high-quality solutions designed to enhance lives and delight those we serve. We’re looking for diverse, talented team members who want to grow and challenge what’s possible with us.

An important part of the Toyota family is Toyota Financial Services (TFS), the finance and insurance brand for Toyota and Lexus in North America. While TFS is a separate business entity, it is an essential part of this world-changing company – delivering on Toyota’s vision to move people beyond what’s possible. At TFS, you will help create best-in-class customer experiences in an innovative, collaborative environment.

Who We’re Looking For

Our TFS Field Sales Organization is looking for energetic, highly motivated and driven recent college graduates or graduating seniors that have an interest in Sales for our Field Leadership Development Program (FLDP). This program will begin in July 2025. We’re looking for individuals who are mobile and willing to take on geographically diverse assignments across the United States.

(FLDP) – What You’ll Be Doing

FLDP is designed to provide a combination of on-the-job experience, classroom training, networking, and mentorship, which are critical components for personal and professional career growth. As part of FLDP, you will spend 22-24 months at one of our three Dealer Service Centers (DSCs), gaining relevant work experience with a globally respected company. Our DSCs are in the following areas:

West DSC (Chandler, AZ); Central DSC (Plano, TX); East DSC (Alpharetta, GA)

During your first 12 months in the program, you will rotate through the following areas of TFS:

Credit – FLDPs will be responsible for analyzing and making credit decisions on retail and lease credit application offerings received from automotive dealerships within established guidelines, while providing the highest level of service to our dealers.

Dealer Funding – FLDPs will gain firsthand knowledge of contract funding as they shadow Contract Specialists. FLDPs will follow a learning plan that includes instructor-led training, eLearnings, job shadowing and the observe all functions involved in dealer funding.

Dealer Lending – FLDPs will learn through observation how to review dealership accounts. This will also include the preparation and monitoring of dealer credit packages for new credit line requests and/or renewals. They will also observe the wholesale auditing process and various reporting and analysis.

Dealer Support/Field Sales – FLDPs will be exposed to TFS Field Sales and Dealer Support following a learning plan used by TFS Areas Sales Managers and by Dealer Support Analysts as they observe and learn the functions of the roles. FLDPs will also observe field salespeople as they interact with all departments within Toyota and Lexus dealerships. FLDPs will also observe some Private Label dealerships (e.g. Mazda Financial Services, etc.).

Service Operations: Customer Care/Lease Experience/Customer Assistance – FLDPs will spend time with our Service Operations teams shadowing the teams that support our customers with service and lease end processes. FLDPs will also spend a rotation in Customer Assistance.

Throughout these key rotations, participants will also gain exposure across the TFS organization by visiting, virtually or on-site, and shadowing various departments at Headquarters and in our Customer Experience Centers, and across the field sales organization, including dealerships. FLDPS will also observe field salespeople as they interact with all departments within Toyota, Lexus, and Private Label organizations.

Credit is the foundation of our company and FLDP. Once trained in Credit during your initial rotation, as an FLDP, you will continue to work in Credit throughout the program to ensure that you stay up to speed with the business, policies, and procedures when you transition to your role as a Credit Analyst.

Upon successful completion of the rotational part of the program, you will be placed in a Credit Analyst position at one of the DSCs with the expectation that you will remain in the role for a minimum of 10 months; after that time, you are welcome to apply for other internal roles or continue as a Credit Analyst.

(Credit Analyst) – What you’ll be doing

Maintaining decision call back times at or below established objectives.

Evaluating and negotiating applications as necessary to maintain the quality of purchases within established guidelines.

Advising management of any problems or irregularities pertaining to retail, lease or wholesale financing, breeches of trust or other violations of TMCC plans.

Monitoring dealer trends and identifying and reporting adverse issues.

Partnering with Credit Investigation as needed.

(FLDP) - What you’ll bring

Bachelor’s degree in Sales, Marketing, Communications, Liberal Arts, Business, or other relevant disciplines with a GPA of 2.7 or higher

Sales Aptitude: competitive nature, ability to build and nurture relationships

Demonstrated teamwork and collaboration

Interpersonal Skills: Outgoing personality, ambitious, high energy, team player, positive attitude

Leadership Potential: Exhibit strong propensity for leadership (demonstrated via extracurricular activities and/or work experience)

Organized: Efficient organizational and multi-tasking skills

Adaptable: Ability to adapt and prioritize with changing, fast-paced situations

Ability to work a hybrid work schedule, working both in the office and at primary and private residence as scheduled.

All applicants must be mobile and willing to take on geographically diverse assignments across the United States.

(Credit Analyst) - What you’ll bring

Strong attention to detail and organizational skills

Excellent analytical, oral,. and written communication skills

Working knowledge of Microsoft Office applications

Ability and willingness to work a flexible schedule 8am – 5pm, 9am – 6pm & 11am – 8pm, and every other Saturday

Work hours will include overtime on Holidays and Sundays, as needed

Ability to work a hybrid work schedule, working both in the office and at primary and private residence as scheduled

What you should know

Benefits

During your interview process, our team can fill you in on all the details of our industry-leading benefits and career development opportunities. A few highlights include:

A work environment built on teamwork, flexibility, and respect

Professional growth and development programs to help advance your career (tuition reimbursement is available)

Vehicle purchase & lease programs

Comprehensive health care and wellness plans for you and your eligible family members

Toyota 401(k) Savings Plan featuring a company match, as well as an annual retirement contribution from Toyota regardless of whether you contribute

Paid holidays and paid time off

Referral services related to prenatal services, adoption, childcare, schools and more

Flexible spending accounts (FSA)

Relocation assistance for eligible roles

Our success begins and ends with our people. We embrace diverse perspectives and value unique human experiences. We are proud to be an equal opportunity employer that celebrates the diversity of the communities where we live and do business. Applicants for our positions are considered without regard to race, ethnicity, national origin, sex, sexual orientation, gender identity or expression, age, disability, religion, military or veteran status, or any other characteristics protected by law.

For Consideration, Apply Online At

Belonging at Toyota

Our success begins and ends with our people. We embrace diverse perspectives and value unique human experiences. Respect for all is our North Star. Toyota is proud to have 10+ different Business Partnering Groups across 100 different North American chapter locations that support team members’ efforts to dream, do and grow without questioning that they belong. As a company that has been one of DiversityInc’s Top 50 Companies for Diversity and a member of The Billion Dollar Roundtable supporting minority and woman-owned suppliers for over 10 years, we are proud to be an equal opportunity employer that celebrates the diversity of the communities where we live and do business.

Applicants for our positions are considered without regard to race, ethnicity, national origin, sex, sexual orientation, gender identity or expression, age, disability, religion, military or veteran status, or any other characteristics protected by law.

Have a question, need assistance with your application or do you require any special accommodations? Please send an email to talent.acquisition@toyota.com.

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