Personal Banker I-Retail

5 days ago

Denver, United States BOK Financial Full time $41,000 - $43,000
Req ID: 75856 Location: Denver -DEN Areas of Interest: Consumer Banker; Consumer Banking; Consumer Lending; Customer Service/Call Center Pay Transparency Salary Range: $41,000 - $43,000 Application Deadline: 12/29/2024 BOK Financial Corporation Group includes BOKF, NA; BOK Financial Securities, Inc. and BOK Financial Private Wealth, Inc. BOKF, NA operates TransFund and Cavanal Hill Investment Management, Inc. BOKF, NA operates banking divisions: Bank of Albuquerque; Bank of Oklahoma; Bank of Texas and BOK Financial. Bonus Type Formula Based Summary

Are you looking to join a company where people truly care about making a difference? BOK Financial is committed to achieving more together by bringing passion and customer focus to the business. Join us today as a Personal Banker I.

Job Description

The Personal Banker I provides the best client experience possible for BOKF’s clients. They are empowered and responsible for providing a superior experience on every interaction in a manner that builds a permanently engaged client. Interactions include providing answers or solutions on account activity, teller transactions, digital banking products, debit cards and a variety of other products or processes. The Personal Banker will be able to effectively and efficiently handle client interactions and exceed client expectations. In addition, they will provide a level of support that makes clients feel assured that their needs have been completely and accurately resolved. The Personal Banker may interact with clients in a variety of ways including in person, via phone and may utilize chat, email or other digital communication channels.

Team Culture

We’re passionate about what we do and it shows. Working with our peers across the bank to help our clients achieve their financial goals is rewarding.

We’ve created a fun, safe space for you to brainstorm, ask questions, and find solutions. Everyone is encouraged to share their ideas for positive change, no matter what role or level.

We support and lift one another up and help each other become better. Recognition, integrity and the desire to help others are our winning combination.

How You'll Spend Your Time
  • You will be responsible for delivering exceptional client experience to build, expand, and retain long-term client relationships. While providing consultative conversations to existing and prospective clients you will assess their financial needs and offer bank products and services to help clients accomplish their financial goals.
  • You will open a full range of retail products, including loan products, for new and existing clients by making recommendations during routine banking center service and teller transactions.
  • You will educate new and existing clients about bank services that provide additional convenience such as online banking, Bill Pay, E-Statements, and mobile and ATM deposit capabilities.
  • You will resolve a variety of simple to moderate client problems while ensuring the highest level of client experience and satisfaction.
  • You will provide a variety of teller transactions for clients (i.e., cashes checks, processes checking and savings account withdrawals and balances within standards, etc.) while seeking opportunities to deepen client relationships and identify opportunities to help clients meet their financial goals.
  • You will comply with internal control, audit, security, and compliance policies and procedures and laws and regulations.
  • You will participate in professional development through training, engaging in self-improvement initiatives and skill-building activities to enhance product knowledge, systems knowledge, sales, and client relations skills. This will also be accomplished by actively participating in coaching and feedback sessions by setting goals and achieving results.
Education & Experience Requirements

This level of knowledge is normally acquired through completion of high school diploma or equivalent and a minimum of 1+ years of sales or customer service experience; a college degree is a plus or equivalent combination of education and experience.

  • Working knowledge of consumer financial products and services
  • Working knowledge of banking, retail sales operations and/or contact center operations including phone, email and chat support
  • Excellent verbal communication skills; effectively and courteously providing customer information, resolving issues and building relationships to gain information by asking appropriate questions
  • Excellent written communication skills demonstrated by professional etiquette, proper grammar and punctuation
  • Problem-solving and conflict resolution skills
  • Ability to follow established standards and use judgment to determine when appropriate to escalate
  • Strong basic math skills (addition, subtraction, multiplication, division) in order to reconcile accounts
  • Working PC application skills including word processing and spreadsheet packages and the ability to learn to use various internal company systems
  • Ability to complete multiple tasks at a time
  • Excellent interpersonal skills including sales and client relations skills, both in-person and via telephone
  • Detail oriented, high degree of accuracy
  • Ability to work in a fast-paced environment & under pressure, as needed
Advertising Source BOK Financial Corporation Group is a stable and financially strong organization that provides excellent training and development to support building the long term careers of employees. With passion, skill and partnership you can make an impact on the success of the bank, customers and your own career
Apply today and take the first step towards your next career opportunity

The companies in BOK Financial Corporation Group are equal opportunity employers. We are committed to providing equal employment opportunities for training, compensation, transfer, promotion and other aspects of employment for all qualified applicants and employees without regard to sex, race, color, religion, national origin, age, disability, pregnancy status, sexual orientation, genetic information or veteran status. Please contact recruiting_coordinators@bokf.com with any questions.

  • Personal Banker

    2 months ago

    Denver, United States Commerce Bank Full time

    About Working at CommerceBuilding a career here is more than just steps on a ladder. It’s about helping people find financial safety and success, helping businesses thrive, and making sure people and their money are taken care of. And our commitment doesn’t stop there. Our culture is about our people, the ones in our communities and the ones that work...

  • Personal Banker I

    7 months ago

    Denver, United States UMB Financial Corporation Full time

    Personal Bankers at UMB are experts at building customer relationships and recommending and selling products and services. Personal Bankers use their product knowledge and every interaction to identify needs and offer financial solutions to help customers secure their financial well-being while making banking easy. UMB's branches offer many opportunities to...

  • Personal Banker I

    7 months ago

    Denver, United States UMB Financial Corporation Full time

    Personal Bankers at UMB are experts at building customer relationships and recommending and selling products and services. Personal Bankers use their product knowledge and every interaction to identify needs and offer financial solutions to help customers secure their financial well-being while making banking easy. UMB’s branches offer many...

  • Private Wealth Banker

    5 days ago

    Denver, United States BOK Financial Full time $100,000 - $160,000

    Req ID: 75178 Location: Denver -DEN Areas of Interest: Private Banking Pay Transparency Salary Range: $100,000 - $160,000 Application Deadline: 12/02/2024 BOK Financial Corporation Group includes BOKF, NA; BOK Financial Securities, Inc. and BOK Financial Private Wealth, Inc. BOKF, NA operates TransFund and Cavanal Hill...

  • Private Wealth Banker

    5 days ago

    Denver, United States BOK Financial Full time $100,000 - $160,000

    Req ID: 75178 Location: Denver -DEN Areas of Interest: Private Banking Pay Transparency Salary Range: $100,000 - $160,000 Application Deadline: 12/02/2024 BOK Financial Corporation Group includes BOKF, NA; BOK Financial Securities, Inc. and BOK Financial Private Wealth, Inc. BOKF, NA operates TransFund and Cavanal Hill...

  • SAS in Walmart

    1 month ago

    Denver, United States SAS Retail Services Full time

    Why us? SAS Retail Services is part of the largest retail services company in the US, working with major consumer brands in Walmart stores in your area. We display it, we move it, and we track it! Start building your career working with amazing people. Our on-the-job training will build your skills in category resets and product placement. If you like the...

  • Phone Banker/Universal Banker

    3 weeks ago

    Denver, United States BCForward Full time

    Job DescriptionJob DescriptionBCforward is currently seeking a highly motivated phone/universal banker for an opportunity in Denver, CO, USA!Position Title: Phone/Universal BankerLocation: Denver, CO 80202Anticipated Start Date: ASAP  Please note this is the target date and it is subject to change. BCforward will send official notice ahead of a confirmed...

  • Retail Associate

    2 months ago

    Denver, United States SAS Retail Services Full time

    Are you a people person, persuasive, positive, confident? If so, were now hiring Retail Sales Representatives and looking for people just like you! Were a sales-based team seeking sharp, creative people who understand retails end-game - product available on shelf and on display for consumer purchase. If youre ready to make a difference, detail-oriented, love...

  • Retail Ambassador

    5 months ago

    Denver, United States Allbirds Retail Full time

    Denver, CO | Retail Team | Reports to the Cherry Creek Store Leader Who is Allbirds? At Allbirds, we're on a mission to prove that comfort, good design and sustainability don't have to be mutually exclusive. We are dedicated to making the most sustainable footwear we can using premium natural materials, designed for the to and fro of everyday life. Our...

  • I/DD Waiver Coordinator

    2 months ago

    Denver, United States Personal Assistance Services of Colorado Full time

    For over 30 years, PASCO has been dedicated to providing top-tier care and advocacy for clients and families living with disabilities. Our primary mission is to help our clients lead rich and fulfilling lives while in the comfort and safety of their own homes. Here at PASCO, we strive to hire the best, most qualified candidates and nurture their professional...

  • I/DD Waiver Coordinator

    2 months ago

    Denver, United States Personal Assistance Services of Colorado Full time

    For over 30 years, PASCO has been dedicated to providing top-tier care and advocacy for clients and families living with disabilities. Our primary mission is to help our clients lead rich and fulfilling lives while in the comfort and safety of their own homes. Here at PASCO, we strive to hire the best, most qualified candidates and nurture their professional...

  • Branch Relationship Banker

    2 weeks ago

    Denver, United States BankTalent HQ Full time

    At Vectra Bank, the Rocky Mountain region is a part of who we are, and we understand why families and businesses choose to live, grow, and play here. Consistently recognized as a Top Workplace by The Denver Post , we offer our customers and employees the best of both worlds: a broad reach and depth of financial resources alongside unparalleled personal...

  • Part-Time Fashion Retailer

    1 day ago

    Denver, Colorado, United States Fabletics Full time

    Job DescriptionWe are looking for a skilled and enthusiastic Part-Time Fashion Retailer to join our team at the Fabletics Retail Store in Denver, CO. As a key member of our sales team, you will be responsible for creating an engaging and personalized shopping experience for our customers, showcasing our high-quality activewear and driving sales...

  • Overnight Reset Merchandiser

    2 months ago

    Denver, United States Signature Retail Services, Inc. Full time

    Signature Retail Services is seeking a Full-Time Overnight Reset Merchandiser to join our team! We offer a competitive pay rate at $20.00- $23.00 per hour, based on experience. About UsSignature Retail Services is a leading merchandising and fixture installation organization in the industry. We operate across all 50 states, utilizing our highly trained and...

  • Retail Store Sales Associate

    1 day ago

    Denver, Colorado, United States Fabletics Full time

    Role OverviewFabletics Retail is currently seeking a highly motivated and customer-focused Retail Store Sales Associate to join our team at the Fabletics Retail Store in Denver, CO. This part-time position offers an exciting opportunity to work in a dynamic retail environment, delivering exceptional customer experiences and selling high-quality...

  • Retail Sales Associate I

    5 months ago

    Denver, United States Sunrun Full time

    Everything we do at Sunrun is driven by a determination to transform the way we power our lives. We know that starts at the individual employee level. We strive to foster an environment you can thrive in through our commitment to diversity, inclusion and belonging. Do you believe in a sustainable future where everyone can access the power they need, whenever...

  • Branch Relationship Banker

    2 weeks ago

    Denver, CO, United States Vectra Bank Colorado Full time

    At Vectra Bank, the Rocky Mountain region is a part of who we are, and we understand why families and businesses choose to live, grow, and play here. Consistently recognized as a Top Workplace by The Denver Post , we offer our customers and employees the best of both worlds: a broad reach and depth of financial resources alongside unparalleled personal...

  • Store Counter Sales

    4 months ago

    Denver, United States Genuine Parts Company Full time

    We are so much more than a Parts Store and we are looking for even more great talent to join our NAPA family! As a NAPA Automotive Parts Specialist, you are looked at as the “face of the retail store” and the go to person as soon as our customers enter our retail stores for all of their automotive needs.  You don’t need to be able to tear and motor...

  • Individualized Support Coordinator

    1 day ago

    Denver, Colorado, United States Personal Assistance Services of Colorado Full time

    Job SummaryWe are seeking an experienced I/DD Waiver Coordinator to join our team at Personal Assistance Services of Colorado (PASCO). In this role, you will play a critical part in ensuring the well-being and quality of life of our clients enrolled in I/DD Medicaid waivers.

  • SAS in Walmart

    5 months ago

    Denver, United States Advantage Sales and Marketing, LLC Full time

    Minimum: Maximum: Why us? SAS Retail Services is part of the largest retail services company in the US, working with major consumer brands in Walmart stores in your area. We display it, we move it, and we track it! Start building your career working with amazing people. Our on-the-job training will build your skills in category resets and product placement....