Clinical Lab Control Clerk
1 week ago
Summary: Under the general supervision of the Pathology Supervisor and in accordance with established policies and procedures, performs a variety of duties to provide for centralized receipt, recording, and distribution of specimens within laboratories. Assists with recording, verifying, and communicating test results. Maintains detailed related records. Logs specimens received onto department microcomputers. Answers the central telephone line for clinical laboratories. Responds to general and specific information requests, concerns, and problems. Resolves problems within scope of authority or refers as appropriate after obtaining sufficient background information.
Responsibilities:
- Receives specimens for processing within various clinical laboratories. Numbers and checks labels accordingly. Completes master log worksheets and similar documents as required. Logs onto Department microcomputer. Organizes, maintains, and distributes all computer-generated data. Generates appropriate billing data.
- In conjunction with technologists, checks specimens to identify any that require special handling or processing due to requirements of testing procedures, patient diagnosis, condition, or volume of specimens. Records and communicates same and ensures delivery to the appropriate laboratory.
- Contacts patient care unit departments and physician offices as necessary to clarify testing requests, notify of samples needing to be redrawn, prioritize tests to be run if volume of specimen is insufficient for tests requested, and similar tasks.
- Answers the central telephone line for laboratories, responding to general and specific information requests related to patient specimens and culture reports and availability of test procedures. Assists in tracking and resolving lab-related problems and concerns requiring knowledge of various laboratory sections, procedures, practices, and specimen handling requirements.
- Receives test results from laboratory sections. Phones patient care units or physician offices with status or critical test results. Transfers results to laboratory record sheets and enters data into a microcomputer.
- Assists supervisors with editing and verification of results. Identifies questionable entries by checking against input document range of norms for procedures, patients' previous and concurrent test results, and alerts supervisor or technologist if further investigation is required. Assures that all testing requests are logged.
- Performs a variety of clerical duties such as preparing and maintaining detailed records of laboratory procedure requests and results; coding outpatient billing forms; verifying requesting physicians' names and addresses to send outpatient results.
BASIC KNOWLEDGE: The level of knowledge gained from the completion of High School with some coursework in biology and chemistry. Demonstrated knowledge and skills necessary to provide care with consideration of aging processes, human development stages, and cultural patterns. General knowledge of laboratory tests and procedures for obtaining and handling laboratory specimens for processing. Organizational and clerical skills to maintain logs and records. Microcomputer skills. Analytical ability to assist supervisors in checking, editing, and verifying test results; to track and assist in resolution of problems when answering the central telephone line. Interpersonal and communication skills to exchange information with physicians, nurses, and external laboratories regarding laboratory services, test results, and test procedures.
EXPERIENCE: One year experience performing similar duties in another institution or one year on-the-job training under supervision at Rhode Island Hospital.
WORK ENVIRONMENT AND PHYSICAL REQUIREMENTS: Some exposure to odors, chemicals, and infectious materials when handling laboratory specimens. Hazards are minimized by following established precautionary procedures.
SUPERVISORY RESPONSIBILITY: None
Brown University Health is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, ethnicity, sexual orientation, ancestry, genetics, gender identity or expression, disability, protected veteran, or marital status. Brown University Health is a VEVRAA Federal Contractor.
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