Training Developer

3 weeks ago

North Little Rock, United States Windwalker Group Full time
About Windwalker Group

Windwalker Group is an award-winning, Minority Owned 8(a) small business with more than 25 years of experience in getting our customers ready – ready to grow, ready to thrive, and ready for what’s next. We offer physical and cybersecurity solutions that prepare and safeguard our customers.

We also provide proven learning and training solutions that are tailored to our customers’ needs. We offer professional services solutions that help our customers meet a variety of business objectives and strengthen the workforce. We provide project management and consulting solutions that guide customer initiatives to success. We offer high-quality multimedia and web solutions that visualize and communicate our customers’ vision. And we deliver technology support and guidance that optimizes our customers capabilities.

In short, we offer a portfolio of solutions to ensure your organization is prepared to thrive.

Windwalker exists to optimize opportunities for individuals and organizations to ACHIEVE THEIR FULLEST POTENTIAL by providing expert services and visionary solutions across our multiple business sectors.

Protection & Preparedness: SECURE YOUR POTENTIAL

Windwalker Provides unparalleled service in building security design, concierge services, security guards and access control, and cybersecurity. Our People First culture provides a competitive edge to SECURE our partner organization’s needs.

Learn More About Us at www.windwalker.com

Windwalker Security Guards will provide a variety of services, which may include, but is not limited to the following tasks:

  • Management of visitors at access control points with a combination of utmost courtesy, decisiveness, and professionalism.
  • Consistently resolute professional appearance and demeanor of public-facing employees.
  • Validate strict compliance with security standards.
  • Emphasis on interaction with affinity participants such as local, state police, and DHS.
  • Ensure high standards of conduct/zero tolerance for non-professional behavior.
  • Effective and transparent employee discipline procedures.
  • High touchpoints between and among contract employees, client management, and company managers.
  • Preparedness planning for effective response to potential crises.
  • Provide high level customer service to clients through daily interaction with students, staff, faculty and visitors.

Required Qualifications

  • High school diploma or GED required
  • Must be at least 18 years old
  • Ability to pass a background check
  • Ability to react quickly to a changing environment
  • Advanced ability to respond to security breaches and threats.
  • Comfortable kneeling, carrying, bending, walking, and standing for extended periods of time
  • Ability to inform personnel and visitors of security procedures
  • Excellent interpersonal, written, and communication skills
  • Possess an ability to be flexible and perform a variety of security duties

Preferred Qualifications

  • A minimum of two years’ experience in a similar role preferred
  • Knowledge of security systems and surveillance equipment preferred
  • CPR, First Aid, AED, NARCAN, MOAB, or ACT I, II, or III Certifications highly preferred
  • Associates degree or greater in Criminal Justice related studies
  • Experience in documenting, observations, customer service and security procedures
  • Previous concierge experience

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