Bilingual Spanish Medical Call Center Rep

1 week ago


East Hartford, United States Lyle Health Full time
We are seeking a Bilingual(English/Spanish) Call Center Representative to join our team at a notable Multi specialty medical practice in the East Hartford, CT area You will be responsible for helping patients by providing product and service information and resolving technical issues.

*Responsibilities:*
* Answers telephones, screens calls, takes messages and provides information in a timely manner
* Provides warm transfer calls to the appropriate department or staff member
* Schedules appointments according to scheduling specifications for each physician
* Verifies new patients benefits and eligibility
* Keeps physicians' schedule full
* Completes and mails new patient packets

​*Qualifications:*
* Must be able to communicate fluently in both English and Spanish
* *At least 1 year of reception, admin or call center experience in a medical office required*
* *Must have a High School Diploma or Equivalent*
* Ability to build rapport with patients
* Ability to prioritize and multitask
* Positive and professional demeanor
* Excellent written and verbal communication skills

INDT

Job Type: Full-time

Pay: $17.00 - $19.00 per hour

Benefits:
* 401(k)
* Dental insurance
* Health insurance
* Life insurance
* Paid time off
* Vision insurance
Schedule:
* Day shift
* Monday to Friday

Education:
* High school or equivalent (Preferred)

Language:
* Spanish (Required)

Ability to Relocate:
* East Hartford, CT: Relocate before starting work (Required)

Work Location: In person

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