Phlebotomist Patient Services Representative

2 months ago


Grapevine, United States GTT, LLC Full time
Job Title: Phlebotomist Patient Services Representative
Contract Duration: 3 Months
Location: Grapevine, TX
Work Type: Onsite, Monday - Friday 8 am - 5 pm

About the Role:
As a Phlebotomist Patient Services Representative II, you will be the face of our company, interacting with patients during routine health checks and life-changing health decisions.

Your primary responsibilities include:
Patient Interaction: Building rapport with patients, explaining procedures, and ensuring a comfortable and confident experience.
Phlebotomy: Drawing blood samples accurately and efficiently, following established protocols.
Specimen Preparation: Preparing blood specimens for laboratory testing.
Administrative Tasks: Maintaining accurate records and documentation.

Key Responsibilities:
Perform phlebotomy procedures on patients of all ages, including pediatric and geriatric.
Adhere to strict safety and infection control guidelines.
Process and label blood specimens accurately.
Maintain a clean and organized work environment.
Provide excellent customer service and address patient concerns.
Collaborate with healthcare professionals to ensure smooth operations.
Maintain confidentiality of patient information.

Job Requirements:
High school diploma or equivalent.
Medical assistant or paramedic training is preferred.
Phlebotomy certification (required in California, Nevada, and Washington).
Minimum 3 years of phlebotomy experience, including pediatric, geriatric, and capillary collections.
Minimum 2 years of experience in a patient service center environment.
Strong customer service skills and ability to communicate effectively.
Proficiency in computer skills, including data entry.
Ability to work independently and as part of a team.
Flexibility to work various shifts, including weekends, holidays, and overtime.
Valid driver's license and reliable transportation.

Benefits:
Medical, Vision, and Dental Insurance Plans
401k Retirement Fund
Competitive compensation and benefits package.
Opportunities for professional growth and development.
A supportive and collaborative work environment.

About The Company:
Leading provider of diagnostic information services empowering healthier lives. Leveraging the world's largest clinical lab database, we offer insights to identify and treat diseases, promote healthy behaviors, and improve healthcare management. Serving millions of patients and healthcare providers worldwide, we're committed to a healthier world, inclusive care, and building value for all stakeholders.

Keywords: Phlebotomist, Patient Services Representative, Blood Draw, Specimen Collection, Medical Assistant, Healthcare, Clinical, Laboratory, Patient Care, Customer Service, Healthcare Professional

24-14056: #gttqst

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