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Mortgage Loan Processor

2 months ago

Dallas, United States Mphasis Limited Full time
*\*\*Role will be remote and may open to in-office if business requires *

*Processor*

Digital Risk’s mission to _Make Mortgages Safe_ relies on the perfect blending of human experience and state-of-the-art technology to serve its workforce and clients.

Digital Risk’s 1,500+ team members make us one of the largest mortgage outsource providers in the U.S., supplying appraisal and mortgage processing, underwriting and closing to the largest banks and loan originators.

*Position Overview:*

The Mortgage Loan Processor will be responsible for performing a variety of loan documentation duties on complex loan packages and ensure compliance with policies and procedures for loan products. Candidates must possess a strong sense of urgency with an ability to work in a team environment, maintaining excellent organizational, communication, and PC skills.

*Essential Job Functions:*
* Manage an assigned pipeline of 40-60 plus loans on a daily and weekly basis
* Process loans from application to closing including but not limited to:
* Collecting and analyzing documents to submit to Underwriting for final approval
* Communicating expectations, requirements and program details though established communication standards
* Maintain daily workflow prioritization to ensure pipeline management meets required closing dates
* Order all required verifications, documentation and subsequent follow-ups and ensures all timeframes and compliance requirements are being met
* Verify conditions of approval which may include customer income/assets documentation, resolves routine title issues including vesting issues, child support liens, judgment liens, mechanic liens and undisclosed liens and reconveyances
* Provide excellent customer service to internal and external clients by demonstrating expertise, thoroughness, thoughtfulness, politeness and enthusiasm
* Ensure customer service surveys maintain the rating level designated by management
* Communicate with all parties involved in the transaction to keep them informed of file status
* Review and analyze all necessary documentation, including borrower docs and third-party docs
* Interpret policies while analyzing applicant information, property and documentation
* Calculate borrower income for all employment types
* Comprehensive understanding of credit underwriting guidelines

*Requirements:*
* 3+ years of current experience in Financial Services with Loan Processing experience preferred
* Knowledge of processing, underwriting and closing procedures
* Excellent customer service and communication skills
* Detail oriented and excellent organizational skills
* Able to prioritize multiple competing tasks and manage time effective in a fast paced environment
* Problem-solver with strong analytical skills
* Adheres to directives, procedures and standards
* Ability to work in a paperless environment
* Computer proficiency including Microsoft Office Product Suite
* Candidates must be available to work outside of normal business hours when necessary
* Ability to obtain NMLS-MLO Licenses preferred

Job Type: Full-time

Pay: Up to $28.00 per hour

Benefits:
* Dental insurance
* Employee assistance program
* Employee discount
* Health insurance
* Health savings account
* Paid time off
* Referral program
* Vision insurance
Physical Setting:
* Office
Schedule:
* Monday to Friday

Application Question(s):
* Please confirm best email and phone number to reach you at.

Experience:
* mortgage processing: 3 years (Preferred)

Location:
* Dallas, TX (Dallas County) (Required)

Ability to Commute:
* Dallas, TX (Dallas County) (Required)

Work Location: Remote