Mortgage Loan Processor

3 weeks ago

Maitland, United States Mphasis Digital Risk Full time
This position starts off in office. Hybrid will be allowed after lending authority is obtained.

*Position Overview:*

The Loan Processor will be responsible for performing a variety of loan documentation duties on complex loan packages and ensure compliance with policies and procedures for loan products. Candidates must possess a strong sense of urgency with an ability to work in a team environment, maintaining excellent organizational, communication, and PC skills.

*Essential Job Functions:*
* Manage an assigned pipeline of 31 plus loans on a daily and weekly basis
* Reviews loans in process daily and determines what is needed to process loans quickly
* Verifies W2 Income approval conditions and clears routine title
* Review loans to ensure loan/property meets investor guidelines.
* Main point of Customer Contact to gather supporting documentation to prepare the loan for Underwriting
* Provides follow-up on a consistent basis with customers during the loan processing period
* Analyzes loan files and submits completed loan packages for approval to underwriting
* Responds to inquiries from customers, advisors and vendor partners regarding status of loans in process
* Maintains status of all files in process and updates as needed; keeps abreast of Investor guidelines and changes that may affect loan status
* Ensures regulatory compliance
* Maintain daily workflow prioritization to ensure pipeline management meets required closing dates
* Order all required verifications, documentation and subsequent follow-ups and ensures all timeframes and compliance requirements are being met
* Provide excellent customer service to internal and external clients by demonstrating expertise, thoroughness, thoughtfulness, politeness and enthusiasm
* Ensure customer service surveys maintain the rating level designated by management
* Communicate with all parties involved in the transaction to keep them informed of file status
* Review and analyze all necessary documentation, including borrower docs and third-party docs
* Interpret policies while analyzing applicant information, property and documentation

· Regular attendance and punctuality

*Requirements:*

*· 2+ years of Loan Processing experience dealing with high volume *

· Thorough working knowledge of real estate documentation, policies, compliance and procedures

· Proficient in mortgage loan processing

· Excellent customer service and communication skills

· Excellent written and oral communication skills

· Strong organizational, problem-solving and analytical skills

· Able to prioritize multiple competing tasks and manage time effective in a fast paced environment

· Acute attention to detail

· Proficient on computer programs required for position

· Adheres to directives, procedures and standards

· Ability to work in a paperless environment

· Computer proficiency including Microsoft Office Product Suite

· Good computer knowledge; paperless environment

· Candidates must be available to work outside of normal business hours when necessary

*Job Environment:*
* Fast-paced daily work output
* Possible long hours/overtime

*Required skills:*
* The ability to work under stressful situations
* The ability to establish priorities quickly as circumstances dictate
* Ability to manage large caseloads with tight deadlines
* Work with direct supervision

Job Type: Full-time

Pay: $25.00 - $29.00 per hour

Benefits:
* Dental insurance
* Health insurance
* Paid time off
* Vision insurance
Schedule:
* 8 hour shift
* Monday to Friday

Application Question(s):
* Please provide a contact number and email address.

Education:
* High school or equivalent (Required)

Experience:
* Mortgage Loan Processing: 2 years (Required)

Ability to Commute:
* Maitland, FL 32751 (Required)

Work Location: In person

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