Mortgage loan processor

2 weeks ago


Maitland, United States Mphasis Full time

Position Overview:

The Mortgage Loan Processor will be responsible for performing a variety of loan documentation duties on complex loan packages and ensure compliance with policies and procedures for loan products. Candidates must possess a strong sense of urgency with an ability to work in a team environment, maintaining excellent organizational, communication, and PC skills.

Essential Job Functions:

  • Manage an assigned pipeline of 35-50 plus loans on a daily and weekly basis
  • Process loans from application to closing including but not limited to:
  • Collecting and analyzing documents to submit to Underwriting for final approval
  • Communicating expectations, requirements and program details though established communication standards
  • Maintain daily workflow prioritization to ensure pipeline management meets required closing dates
  • Order all required verifications, documentation and subsequent follow-ups and ensures all timeframes and compliance requirements are being met
  • Verify conditions of approval which may include customer income/assets documentation, resolves routine title issues including vesting issues, child support liens, judgment liens, mechanic liens and undisclosed liens and reconveyances
  • Provide excellent customer service to internal and external clients by demonstrating expertise, thoroughness, thoughtfulness, politeness and enthusiasm
  • Ensure customer service surveys maintain the rating level designated by management
  • Communicate with all parties involved in the transaction to keep them informed of file status
  • Review and analyze all necessary documentation, including borrower docs and third-party docs
  • Interpret policies while analyzing applicant information, property and documentation
  • Calculate borrower income for all employment types
  • Comprehensive understanding of credit underwriting guidelines

Requirements:

  • 4+ years of current experience in Financial Services with Loan Processing experience preferred
  • Knowledge of processing, underwriting and closing procedures
  • Excellent customer service and communication skills
  • Detail oriented and excellent organizational skills
  • Able to prioritize multiple competing tasks and manage time effective in a fast paced environment
  • Problem-solver with strong analytical skills
  • Adheres to directives, procedures and standards
  • Ability to work in a paperless environment
  • Computer proficiency including Microsoft Office Product Suite
  • Candidates must be available to work outside of normal business hours when necessary
  • Ability to obtain NMLS-MLO Licenses preferred


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