Member Services Representative, Rochester Hills, MI

5 days ago

Auburn Hills, United States InTouch Credit Union Full time
Description: Welcome to InTouch Credit Union
We're looking for a Personal Financial Assistant who has experience with customer-focused/deadline-driven/high-energy environment, and who can provide courteous, friendly and professional assistance to their team, and our membership.
Our ideal candidate will make $22.05 to $23.28 for this role.
Monday-Friday 8:15 a.m. to 5:15 p.m.
Rotating Saturdays between 8:45 a.m. to 12:45 p.m.
What about the Duties & Responsibilities?The Personal Banker will work in store, customer facing and providing the following as part of their key essential duties:
Greet and welcome members and visitors to the Credit Union in a prompt and professional manner consistent with service excellence best practices including a handshake, introduction and use of the member’s name.
Identify and recommend products and services based on the member’s financial needs upon review of their account or through determining needs based on asking open ended questions.
Contact prospective members, businesses, community groups and Select Employer Groups (SEGs) to present information on available products and services.
Respond to problems and concerns with a sense of urgency in order to maintain and strengthen the relationship between the member and the Credit Union.
Attend various community organization meetings to develop new business and create awareness of the credit union.
Identify cross-sell opportunities to enhance relationship building with member and provide enhanced services to members by maintaining expert level of knowledge of Credit Union features and benefits, lending guidelines, products and services.
Maintain working knowledge of all operational and lending procedures and regulatory requirements.

Designated safety-sensitive position. Must successfully pass pre-employment drug screen (which will include marijuana testing) and adhere to the Drug and Alcohol Policy for duration of employment with the Credit Union.

The Credit Union is committed to a policy of equal employment opportunity and does not discriminate in the terms, conditions or privileges of employment based on actual or perceived race, religion, color, creed, sex or gender (including pregnancy, childbirth, lactation and related medical conditions), age, genetic information, national origin, ancestry, citizenship status, physical or mental disability, military service and veteran status, sexual orientation, gender identity or gender expression (including transgender status), marital status, or in any other protected classification or status as defined under applicable federal, state or local laws and ordinances.

Requirements: SKILLS AND ABILITIES REQUIRED

Education/Certification:

High school degree or equivalent;
Mortgage Loan Originator (MLO) registration with Nationwide Mortgage Licensing System and Registry (NMLS) required.

Experience:

A minimum of one year of experience in the financial industry is required, and one year of customer service experience is preferred.

Required Knowledge:

Working knowledge of Microsoft Office and Windows.
Basic knowledge of software applications.
Compliance with Federal Bank Secrecy and Money Laundering rules required.

Physical Requirements:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

This work requires the following physical activities:

• Bending, stooping, kneeling, twisting, reaching, finger dexterity grasping, repetitive motions, talking, hearing and visual acuity.

• Standard office environment, uniform temperature, conversational noise level.

• Required to stand or sit for long periods of time when providing member service.

• Ability to lift up to 10 pounds.

  • Rochester Hills Automotive Sales Representative

    3 weeks ago

    Rochester Hills, Michigan, United States Serra Rochester Hills Full time

    About Serra Rochester HillsSerra Rochester Hills is part of the Serra Automotive Group, one of the largest and fastest-growing automotive retailers in the nation. Founded in 1973 by Al Serra, the company has grown to 55 dealerships, 67 automotive franchises, and operations in 7 states.Our...

  • Automotive Body Shop Technician

    2 months ago

    Rochester Hills, United States Serra Ford Rochester Hills Full time

    Job DescriptionJob DescriptionSERRA FORD ROCHESTER HILLSNOW HIRINGEXPERIENCED AUTOMOTIVE BODY SHOP TECHNICIANSSerra Ford Rochester Hills is currently looking to hire experienced Automotive Body Shop Technicians. We are specifically looking for technicians with Body Shop Tech / Collision Repair Technician experience ONLY! Candidates must have experience with...

  • Member Services Representative, Rochester Hills, MI

    3 days ago

    Auburn Hills, United States InTouch Credit Union Full time $22 - $23

    Description: Welcome to InTouch Credit Union!Are you the right applicant for this opportunity Find out by reading through the role overview below.We're looking for a Personal Financial Assistant who has experience with customer-focused/deadline-driven/high-energy environment, and who can provide courteous, friendly and professional assistance to their team,...

  • Virtual Speech Language Pathologist

    2 months ago

    Rochester Hills, United States Sunbelt Staffing Full time

    Job DescriptionJob DescriptionMinimum 1+ years speech therapy experience required.A local school district near Rochester Hills, MI has partnered with Sunbelt to hire multiple Speech Language Pathologists (SLPs). We are actively conducting interviews, so seize the opportunity to apply today!Position Details:Full-Time and Part-Time options available Onsite and...

  • Customer Service Representative

    4 months ago

    Auburn Hills, United States Kelly Services, Inc. Full time

    At Kelly, were seeking a Customer Service Representative to work at a premier company, in Auburn Hills, MI. Pay Rate: $24.50/hr Hybrid work schedule - 3 days in the office and 2 days from home Customer Service Representative: - Responding to custom Customer Service, Customer Service Representative, Representative, Project Management, Retail, Staffing

  • Customer Service Representative

    2 weeks ago

    Rochester Hills, Michigan, United States Serra Rochester Hills Full time

    We are seeking a highly skilled and motivated Receptionist/Cashier to join our team at Serra Rochester Hills. This individual will be responsible for providing exceptional customer service, handling cash and credit transactions, and operating our switchboard telephone system.As a key member of our team, you will be responsible for:Calculating customer bills...

  • Customer Service Representative

    3 weeks ago

    Rochester Hills, Michigan, United States Serra Rochester Hills Full time

    About the RoleWe are seeking a highly skilled and customer-focused Receptionist/Cashier to join our team at Serra Rochester Hills. As a key member of our dealership, you will be responsible for providing exceptional customer service, handling cash and credit transactions, and performing various administrative tasks.Key ResponsibilitiesManage customer...

  • Housekeeping Team Member

    3 weeks ago

    Auburn Hills, Michigan, United States Holiday Inn Express, Auburn Hills, MI Full time

    Job Summary:We are seeking a highly motivated and detail-oriented Housekeeping Team Member to join our team at Holiday Inn Express, Auburn Hills, MI. As a Housekeeping Team Member, you will be responsible for maintaining the cleanliness and organization of our hotel rooms, hallways, and public areas.Key Responsibilities:Clean and prepare guest rooms,...

  • Automotive Service Porter

    3 weeks ago

    Rochester Hills, Michigan, United States Serra Rochester Hills Full time

    About the RoleWe are seeking a highly motivated and detail-oriented Automotive Service Porter to join our Service Department at Serra Ford Rochester Hills. As a key member of our team, you will play a crucial role in ensuring our customers receive exceptional service and support.Key ResponsibilitiesClean and maintain service vehicles to ensure they are in...

  • Customer Service Representative

    3 weeks ago

    Rochester Hills, Michigan, United States Serra Rochester Hills Full time

    We are seeking a highly skilled Receptionist/Cashier to join our team at Serra Rochester Hills. This individual will be responsible for providing exceptional customer service, handling cash transactions, and directing callers to the appropriate department. The ideal candidate will have excellent communication skills, a positive attitude, and the ability to...

  • Automotive Sales Representative

    3 weeks ago

    Rochester Hills, Michigan, United States Serra Rochester Hills Full time

    About the RoleSerra Rochester Hills is seeking a highly motivated and experienced New & Used Vehicle Sales Associate to join our team. As a key member of our sales team, you will be responsible for building relationships with customers, providing exceptional sales and service, and driving sales growth.Key Responsibilities:Develop and maintain strong...

  • Customer Service Representative

    3 weeks ago

    Rochester Hills, Michigan, United States Serra Rochester Hills Full time

    Job Title: Receptionist/CashierWe are seeking a highly skilled and customer-focused individual to join our team at Serra Rochester Hills. As a Receptionist/Cashier, you will play a critical role in providing exceptional service to our customers and supporting the overall success of our dealership.Key Responsibilities:Manage customer interactions with...

  • Automotive Body Repair Specialist

    1 week ago

    Rochester Hills, Michigan, United States Serra Ford Rochester Hills Full time

    Job OverviewSerra Ford Rochester Hills is seeking a skilled Automotive Body Repair Specialist to join our team. As a leading automotive dealership, we offer competitive compensation and a comprehensive benefits package.Job SummaryThis is a unique opportunity for an experienced Automotive Body Shop Technician to take their career to the next level. We are...

  • Veterinarian - Animal Medical Center of Troy (Rochester Hills, MI)

    3 months ago

    Rochester Hills, United States Western Veterinary Partners Full time

    The Animal Medical Center of Troy is looking to welcome the newest Associate DVM to our growing practice! We are searching for someone who prioritizes client communication, has a positive attitude, and enjoys evidence-based medicine. We're open to veterinarians of all experience levels, however, our community would most benefit from a DVM who is well-rounded...

  • Automotive Service Porter

    3 weeks ago

    Rochester Hills, Michigan, United States Serra Rochester Hills Full time

    About the RoleWe are seeking a highly motivated and detail-oriented Automotive Service Porter to join our team at Serra Ford Rochester Hills. As a key member of our Service Department, you will play a vital role in ensuring the smooth operation of our service center.Key Responsibilities Clean and maintain service vehicles to the highest standards Assist...

  • Front Desk Representative

    3 weeks ago

    Auburn Hills, Michigan, United States Holiday Inn Express, Auburn Hills, MI Full time

    Job SummaryWe are seeking a highly skilled and friendly Front Desk Agent to join our team at Holiday Inn Express, Auburn Hills, MI. As a Front Desk Agent, you will be the first point of contact for our guests and will be responsible for providing exceptional customer service, ensuring a smooth and enjoyable stay for our guests.Key ResponsibilitiesRegister...

  • Seeking Support for First Grader in Auburn Hills, MI

    3 weeks ago

    Auburn Hills, Michigan, United States Wyndy LLC Full time

    Job Title: Seeking Support for First Grader in Auburn Hills, MIWe are seeking a dedicated and compassionate individual to provide support to a first grader in Auburn Hills, MI. The ideal candidate will have a passion for working with children and a strong ability to communicate effectively.Responsibilities:Provide academic support to the student, including...

  • Automotive Service Porter

    3 weeks ago

    Rochester Hills, Michigan, United States Serra Rochester Hills Full time

    About the RoleWe are seeking a highly motivated and detail-oriented Automotive Service Porter to join our Service Department at Serra Ford Rochester Hills. As a key member of our team, you will play a crucial role in ensuring the smooth operation of our service facilities.Key ResponsibilitiesThe successful candidate will be responsible for:Cleaning and...

  • Sales Associate

    2 weeks ago

    Auburn Hills, Michigan, United States Hanesbrands Inc. Full time

    Job SummaryWe are seeking a Sales Associate to join our team at HanesBrands Inc. in Auburn Hills, MI. As a Sales Associate, you will be responsible for providing excellent customer service and sales support to our customers.Key ResponsibilitiesProvide exceptional customer service and sales support to customersOperate the cash register and process...

  • Needing daycare options in Auburn Hills, MI.

    4 weeks ago

    Auburn Hills, United States Wyndy LLC Full time

    Daycare options available in Auburn Hills, MI. Hiring for daycare staff position. Duties include ensuring safety, organizing activities, and providing basic care. Must have experience and caring nature. Qualifications A love of working with children Excellent communication skills Ability to follow directions Passion for helping others