Consumer Lending Sales Specialist

2 days ago

Hattiesburg, United States Advance America Full time
Address: 3901 Hardy Street, Suite 20, Hattiesburg, Mississippi, United States - 39402

Bi-Lingual Spanish is a plus

Since 1997, Advance America has helped millions of hardworking people with a variety of personalized financial solutions. We are a nationally recognized, fully licensed financial services company with over 800 locations and online lending services.

We are currently seeking highly-skilled, career-oriented individuals ready to be part of a growing company

We offer:

Competitive Wages
Health/Life Benefits
401(k) Savings Plan with Company Match
3 Weeks of Paid Parental Leave
11 Company Paid Holiday's
Paid Time Off including Volunteer Time
Vacation Carryover
Tuition Reimbursement
Work-Life Balance
Business Casual Environment
Rewards & Recognition Program
Employee Assistance Program

To learn more about Advance America visit the Advance America Website.

Position Summary

The Consumer Lending sales Specialist (CLSS) position is a performance based, hands-on, customer-focused role that is responsible for delivering results related to individual and branch sales goals as well as customer expectations. Job responsibilities are expected to be completed in a manner that complies with all federal and state regulations and adheres to company policies, procedures, and practices. This position is responsible to perform an active role in meeting all performance goals and metrics for the center as defined by management. In order to do so, this position requires attention to detail, excellent customer service skills, and a passion for sales and customer acquisition. This position is responsible to develop, assist, and participate in all marketing and collection efforts, both internally and externally.

Job Responsibility

Customer Service, Sales, Marketing & Customer Acquisition: Actively assist in meeting the center’s performance metrics as defined by management. Utilize sales tools to provide an exceptional customer experience and to use sales and marketing techniques inside and outside of the branch to ensure the branch is the customer acquisition engine that drives new customer growth into storefront and online channels. Be responsible for day-to-day servicing of an ever-growing consumer loan portfolio. Present financial solutions, based on customer needs that meet their goals. Develop new relationships and maintain existing relationships while working with customers throughout the loan process and loan life cycle. Educate customers on the terms and conditions of their loans to ensure a clear understanding of the products they have selected. Effectively build trust with customers and internal staff by embodying and demonstrating the philosophy of the organization, core values and our company’s purpose. Deploy marketing efforts in the community to generate sales and customer growth, and complete marketing tracking sheets as required.

Job Responsibilities Cont.

Operations, Compliance, & Collections: Assist in managing the P&L to meet all budgeted numbers and in meeting management’s expectations related to center performance. Adhere to the Company’s policies, procedures, Creed, and to all applicable state and federal regulations. Maintain accurate cash controls and ensure that security procedures are in line with Company and Loss Prevention (LP) Standards. Enter customer and transaction information accurately into the point of sales system, and create and maintain accurate customer files with all required documentation. Perform and document collection calls, field visits, and any other approved collection activities. Complete other duties as assigned.

Team & Leadership: Work closely with and support others in a positive, team environment to enhance the customer experience.

Education Required

High School Diploma or equivalent required; some college preferred.

Experience Required

Sales and/or customer service experience required, or equivalent experience. One year of experience in one or more of the following areas preferred: sales, retail, banking, or collections.

Knowledge Required

Strong math skills, including the ability to count cash; professional verbal communication by phone and in person; ability to read, write, evaluate, and apply complex and detailed information; may work alone; ability to interact professionally and exhibit appropriate social skills; ability to negotiate payment terms and effectively communicate loan requirements; ability to understand and ensure compliance with policies, procedures, and laws governing our industry/business and employees; ability to use computer programs required to process customer transactions; ability to maintain composure in stressful situations; ability to follow procedures in the normal course of business and in stressful situations; ability to develop and maintain business relationships.

Physical Requirements

Standing for long periods of time; sitting occasionally; walking, including extended distances; bending; squatting; kneeling; pushing/pulling; reaching; twisting; frequent lifting of less than 10 lbs., occasional lifting of up to 20 lbs.; driving and having access during the workday to an insured and reliable transportation in order to complete tasks including, but not limited to, banking, marketing, and providing staffing coverage within the division; exposure to outdoors limited to elements that the ordinary person would be exposed to at that time; typing; data entry; grasping; transferring items between hands and/or to another person or receptacle; housekeeping/cleaning (vacuuming, dusting, cleaning windows, bathroom, etc., including exposure to cleaning chemicals); use of office equipment to include computers; be physically present at, and complete the physical requirements of the position at any center within the division (distance varies by division).

Competencies
Better You, Better Everyone
Get Sh*t Done
Action Oriented - CLSS
Sales and Customer Acquisition – Branch
Lead with Vision
Show Up to Coach Up
Embody Integrity
Product Knowledge
Go Bold
Teamwork
Obsess over Customers
Care. Always.
Customer Centricity
Be Decisive
Travel

Must have a valid driver’s license and access to insured, reliable transportation. Ability to travel within division for marketing, collections, staffing, special events, and banking responsibilities.

Attire

The Company offers employees the option of wearing, polos, blouses, collared shirts, sweaters or other professional attire with slacks or jeans and appropriate shoes. Employees should dress accordingly to their business.

Other

Must be 18 (except in AL where the age requirement is 19), eligible to work in the USA, and able to successfully complete all post offer screens, including a criminal background check, MVR, credit check if required by state law, and reference check. Regular and punctual attendance is required. Schedules may be changed as needed to accommodate business needs. Overtime may be required.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability.

Requisition ID: 44362

  • Consumer Lending Sales Specialist

    14 hours ago

    Hattiesburg, United States Advance America Full time

    Address: 3901 Hardy Street, Suite 20, Hattiesburg, Mississippi, United States - 39402Learn more about the general tasks related to this opportunity below, as well as required skills.Bi-Lingual Spanish is a plus!!Since 1997, Advance America has helped millions of hardworking people with a variety of personalized financial solutions. We are a nationally...

  • Verizon Sales Representative

    2 weeks ago

    Hattiesburg, Mississippi, United States Cellular Sales Full time

    Job OverviewCellular Sales is a dynamic and growing company that offers a rewarding career in a fast-paced environment. As a Verizon Sales Consultant, you will play a key role in helping customers connect, work, and stay entertained with the latest devices and services.We're looking for driven and enthusiastic individuals who are eager to learn and implement...

  • Verizon Wireless Sales Representative

    1 month ago

    Hattiesburg, Mississippi, United States Cellular Sales Full time

    Unlock Your Earning PotentialAre you driven to succeed in a fast-paced environment? Cellular Sales offers a rewarding career with a family atmosphere, where you can grow your job into a thriving career. With a 30-year reputation for providing unmatched in-person customer experiences, we're always expanding and looking for smart, driven, positive people to...

  • Assistant Branch Manager

    1 month ago

    Hattiesburg, Mississippi, United States CURO Financial Technologies Full time

    Job SummaryWe are seeking a highly motivated and experienced Assistant Branch Manager to join our team at CURO Financial Technologies. As a key member of our branch operations team, you will be responsible for supporting all aspects of branch operations, including lending, personnel supervision, and collections.Key ResponsibilitiesWelcome and assist every...

  • Assistant Branch Manager

    4 weeks ago

    Hattiesburg, Mississippi, United States CURO Financial Technologies Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as an Assistant Branch Manager. In this role, you will be responsible for supporting all aspects of branch operations, including loan processing, customer service, and sales.Key ResponsibilitiesWelcome and assist every customer in a professional mannerProcess loan...

  • Insurance Sales Specialist

    1 week ago

    Hattiesburg, Mississippi, United States Mitch Saum - State Farm Agent Full time

    Job Summary:We are seeking a highly motivated and organized Insurance Sales Specialist to join our team at Mitch Saum - State Farm Agent. As an Insurance Sales Specialist, you will be responsible for establishing customer relationships, providing prompt and accurate customer service, and using a customer-focused review process to educate customers about...

  • Customer Service Representative

    6 days ago

    Hattiesburg, Mississippi, United States Tower Loan Full time

    About the Role:Tower Loan is seeking a skilled Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for providing exceptional customer experiences, resolving customer inquiries, and promoting our products and services.Key Responsibilities:Provide customer service via phone and in-personMarket...

  • Member Services Specialist

    2 months ago

    Hattiesburg, Mississippi, United States Sunbelt Federal Credit Union Full time

    Job OverviewThe Member Services Specialist position offers a competitive starting salary ranging from $16.00 to $19.00 per hour. Additionally, there is an opportunity to earn over $500 monthly in incentives based on individual and branch performance.REPORTS TO: Branch Operations ManagerPOSITION SUMMARY:This role encompasses a wide array of member service...

  • Retail Sales Associate

    1 week ago

    Hattiesburg, Mississippi, United States Minit Mart Full time

    OverviewMaintain a clean and welcoming store environment, ensuring a positive customer experience. Provide excellent customer service, answering questions and addressing concerns in a friendly and professional manner.ResponsibilitiesRestock shelves, maintain displays, and keep the store clean and organized.Process transactions accurately and efficiently,...

  • Part Time Nabisco Merchandiser

    1 week ago

    Hattiesburg, Mississippi, United States Mondelez International Full time

    Job SummaryWe are seeking a Part Time Nabisco Merchandiser to join our team of sales representatives. As a Nabisco Merchandiser, you will be responsible for merchandising and selling our iconic snack brands, including Oreo, Chips Ahoy, and Ritz, to retailers and consumers.Key ResponsibilitiesMerchandise and sell Nabisco products to retailers and...

  • Jewelry Sales Associate

    2 weeks ago

    Hattiesburg, Mississippi, United States REEDS Jewelers Full time

    Job OpportunityWe're seeking a driven sales professional to join our team at REEDS Jewelers. As a sales specialist, you'll build lifelong relationships with customers, providing personalized service and guiding them through in-store and online purchases.Our company values integrity, quality merchandise, and superior customer service. We offer a comprehensive...

  • Jewelry Sales Associate

    2 weeks ago

    Hattiesburg, Mississippi, United States Reeds Jewelers Full time

    About UsReeds Jewelers is a family-owned and operated business with a rich history of providing high-quality merchandise and exceptional customer service. We are proud to celebrate our 78th anniversary in 2024 and continue to uphold the highest standards of quality and integrity.Job SummaryWe are seeking a driven sales professional to join our team at Reeds...

  • Sales Representative

    5 days ago

    Hattiesburg, Mississippi, United States Elevated Financial Benefits Full time

    About the Role:We are seeking a highly motivated and results-driven Account Acquisition Specialist to join our team at Elevated Financial Benefits. As an Outside Sales Professional, you will be responsible for driving new business and generating new accounts in the Hattiesburg and surrounding areas.Key Responsibilities:Learn and implement our proven sales...

  • Jewelry Sales Professional, Turtle Creek Mall

    5 months ago

    Hattiesburg, United States Reeds Jewelers Full time

    If you're a driven sales professional with natural passion, integrity, and love connecting with customers, then you're a great fit for REEDS Jewelers. Our sales specialists build lifelong relationships in a productive sales environment and finds success through friendly, personalized service guiding customers through in-store and online purchases.REEDS...

  • Jewelry Sales Professional, Turtle Creek Mall

    5 months ago

    Hattiesburg, United States Reeds Jewelers Full time

    If you're a driven sales professional with natural passion, integrity, and love connecting with customers, then you're a great fit for REEDS Jewelers. Our sales specialists build lifelong relationships in a productive sales environment and finds success through friendly, personalized service guiding customers through in-store and online purchases.REEDS...

  • Jewelry Sales Professional, Turtle Creek Mall

    4 months ago

    Hattiesburg, United States Reeds Jewelers Full time

    If you're a driven sales professional with natural passion, integrity, and love connecting with customers, then you're a great fit for REEDS Jewelers. Our sales specialists build lifelong relationships in a productive sales environment and finds success through friendly, personalized service guiding customers through in-store and online purchases. REEDS...

  • Member Services Specialist

    2 months ago

    Hattiesburg, Mississippi, United States Sunbelt Federal Credit Union Full time

    Job OverviewThe Member Services Specialist position at Sunbelt Federal Credit Union offers a competitive starting salary ranging from $16.00 to $19.00 per hour. This role is designed for individuals who are passionate about providing exceptional service to our members and contributing to their financial well-being.Note: Our representatives have the...

  • E-Branch Account Services Representative

    1 month ago

    Hattiesburg, Mississippi, United States Sunbelt Federal Credit Union Full time

    Job SummaryWe are seeking a highly skilled and motivated E-Branch Account Services Representative to join our team at Sunbelt Federal Credit Union. As a key member of our digital banking team, you will be responsible for delivering exceptional financial education and assistance to our members through digital technology.Key ResponsibilitiesProvide daily...

  • E Branch Account Services Representative

    3 weeks ago

    Hattiesburg, Mississippi, United States Sunbelt Federal Credit Union Full time

    Job Title: E Branch Account Services RepresentativeJoin Sunbelt Federal Credit Union as an E Branch Account Services Representative and play a vital role in delivering exceptional financial services to our members. As a key member of our team, you will be responsible for providing top-notch support and guidance to our members through digital technology.Key...

  • Business Development Associate

    2 weeks ago

    Hattiesburg, Mississippi, United States Tower Loan Full time

    Join Tower Loan, a leading consumer finance company, as a Management Trainee and embark on a 10-12 month development program. This comprehensive program will equip you with the knowledge, skills, and abilities to excel in customer service, sales, and marketing, finance, and operations. As a Management Trainee, you will develop long-term customer...