Consumer Lending Sales Specialist

3 weeks ago

Monroe, United States Advance America Full time
Address: 1335 N. Telegraph Road, Monroe, Michigan, United States - 48162

Bi-Lingual Spanish is a plus

Since 1997, Advance America has helped millions of hardworking people with a variety of personalized financial solutions. We are a nationally recognized, fully licensed financial services company with over 800 locations and online lending services.

We are currently seeking highly-skilled, career-oriented individuals ready to be part of a growing company

We offer:

Competitive Wages
Health/Life Benefits
401(k) Savings Plan with Company Match
3 Weeks of Paid Parental Leave
11 Company Paid Holiday's
Paid Time Off including Volunteer Time
Vacation Carryover
Tuition Reimbursement
Work-Life Balance
Business Casual Environment
Rewards & Recognition Program
Employee Assistance Program

To learn more about Advance America visit the Advance America Website.

Position Summary

The Consumer Lending sales Specialist (CLSS) position is a performance based, hands-on, customer-focused role that is responsible for delivering results related to individual and branch sales goals as well as customer expectations. Job responsibilities are expected to be completed in a manner that complies with all federal and state regulations and adheres to company policies, procedures, and practices. This position is responsible to perform an active role in meeting all performance goals and metrics for the center as defined by management. In order to do so, this position requires attention to detail, excellent customer service skills, and a passion for sales and customer acquisition. This position is responsible to develop, assist, and participate in all marketing and collection efforts, both internally and externally.

Job Responsibility

Customer Service, Sales, Marketing & Customer Acquisition: Actively assist in meeting the center’s performance metrics as defined by management. Utilize sales tools to provide an exceptional customer experience and to use sales and marketing techniques inside and outside of the branch to ensure the branch is the customer acquisition engine that drives new customer growth into storefront and online channels. Be responsible for day-to-day servicing of an ever-growing consumer loan portfolio. Present financial solutions, based on customer needs that meet their goals. Develop new relationships and maintain existing relationships while working with customers throughout the loan process and loan life cycle. Educate customers on the terms and conditions of their loans to ensure a clear understanding of the products they have selected. Effectively build trust with customers and internal staff by embodying and demonstrating the philosophy of the organization, core values and our company’s purpose. Deploy marketing efforts in the community to generate sales and customer growth, and complete marketing tracking sheets as required.

Job Responsibilities Cont.

Operations, Compliance, & Collections: Assist in managing the P&L to meet all budgeted numbers and in meeting management’s expectations related to center performance. Adhere to the Company’s policies, procedures, Creed, and to all applicable state and federal regulations. Maintain accurate cash controls and ensure that security procedures are in line with Company and Loss Prevention (LP) Standards. Enter customer and transaction information accurately into the point of sales system, and create and maintain accurate customer files with all required documentation. Perform and document collection calls, field visits, and any other approved collection activities. Complete other duties as assigned.

Team & Leadership: Work closely with and support others in a positive, team environment to enhance the customer experience.

Education Required

High School Diploma or equivalent required; some college preferred.

Experience Required

Sales and/or customer service experience required, or equivalent experience. One year of experience in one or more of the following areas preferred: sales, retail, banking, or collections.

Knowledge Required

Strong math skills, including the ability to count cash; professional verbal communication by phone and in person; ability to read, write, evaluate, and apply complex and detailed information; may work alone; ability to interact professionally and exhibit appropriate social skills; ability to negotiate payment terms and effectively communicate loan requirements; ability to understand and ensure compliance with policies, procedures, and laws governing our industry/business and employees; ability to use computer programs required to process customer transactions; ability to maintain composure in stressful situations; ability to follow procedures in the normal course of business and in stressful situations; ability to develop and maintain business relationships.

Physical Requirements

Standing for long periods of time; sitting occasionally; walking, including extended distances; bending; squatting; kneeling; pushing/pulling; reaching; twisting; frequent lifting of less than 10 lbs., occasional lifting of up to 20 lbs.; driving and having access during the workday to an insured and reliable transportation in order to complete tasks including, but not limited to, banking, marketing, and providing staffing coverage within the division; exposure to outdoors limited to elements that the ordinary person would be exposed to at that time; typing; data entry; grasping; transferring items between hands and/or to another person or receptacle; housekeeping/cleaning (vacuuming, dusting, cleaning windows, bathroom, etc., including exposure to cleaning chemicals); use of office equipment to include computers; be physically present at, and complete the physical requirements of the position at any center within the division (distance varies by division).

Competencies
Better You, Better Everyone
Get Sh*t Done
Action Oriented - CLSS
Sales and Customer Acquisition – Branch
Lead with Vision
Show Up to Coach Up
Embody Integrity
Product Knowledge
Go Bold
Teamwork
Obsess over Customers
Care. Always.
Customer Centricity
Be Decisive
Travel

Must have a valid driver’s license and access to insured, reliable transportation. Ability to travel within division for marketing, collections, staffing, special events, and banking responsibilities.

Attire

The Company offers employees the option of wearing, polos, blouses, collared shirts, sweaters or other professional attire with slacks or jeans and appropriate shoes. Employees should dress accordingly to their business.

Other

Must be 18 (except in AL where the age requirement is 19), eligible to work in the USA, and able to successfully complete all post offer screens, including a criminal background check, MVR, credit check if required by state law, and reference check. Regular and punctual attendance is required. Schedules may be changed as needed to accommodate business needs. Overtime may be required.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability.

Requisition ID: 44323

  • Consumer Loan Sales Specialist

    3 weeks ago

    West Monroe, Louisiana, United States OneMain Financial Full time

    About the RoleAt OneMain Financial, we're looking for a skilled Consumer Loan Sales Specialist to join our team. As a Consumer Loan Sales Specialist, you'll be responsible for delivering exceptional customer service and providing financial solutions to our customers.Key ResponsibilitiesDevelop and maintain relationships with customers to understand their...

  • Consumer Banking Center Manager

    4 weeks ago

    Monroe, Michigan, United States First Merchants Bank Full time

    Job Title: Consumer Banking Center ManagerFirst Merchants Bank is seeking a Consumer Banking Center Manager to lead our team in delivering exceptional customer service and driving sales growth. This role will focus on mentoring and coaching the banking center team to exceed sales and referral goals, while ensuring the operational soundness of the banking...

  • Sales Growth Specialist

    4 weeks ago

    Monroe, Louisiana, United States Ole Mexican Foods, INC Full time

    Job Title: Sales Growth SpecialistAt Ole Mexican Foods, INC, we are seeking a highly motivated Sales Growth Specialist to join our team. As a Sales Growth Specialist, you will be responsible for driving sales growth in assigned routes, establishing and maintaining business relationships with customers, and providing exceptional customer service.Key...

  • Chocolate Sales Specialist

    3 weeks ago

    Monroe, United States Lindt & Sprungli (USA) Inc. Full time

    Job Summary: We are seeking a skilled and passionate Chocolate Sales Specialist to join our Lindt retail team. As a Chocolate Sales Specialist, you will be responsible for delivering exceptional customer service, promoting our premium chocolate products, and achieving sales targets.Key Responsibilities:Provide legendary customer service and promote our...

  • Wireless Sales Associate

    4 weeks ago

    Monroe, Louisiana, United States Cricket by Crown Wireless Full time

    Wireless Sales AssociateAre you passionate about mobile technology and looking for a challenging role in sales?Crown Wireless, a leading authorized retailer of Cricket Wireless, is seeking a dynamic Wireless Sales Associate to join our team. As a Wireless Sales Associate, you will be responsible for providing an exceptional sales experience by working...

  • Quality Assurance Specialist

    3 weeks ago

    Monroe, North Carolina, United States PeopleShare Inc Full time

    Quality Control Specialist Job DescriptionWe are seeking a detail-oriented Quality Control Specialist to join our team at PeopleShare Inc. As a Quality Control Specialist, you will be responsible for ensuring the highest standards of product quality.Key Responsibilities:Lead Quality Checks: Perform essential QC Line Checks to ensure every product meets our...

  • Financial Sales Representative

    3 weeks ago

    West Monroe, Louisiana, United States OneMain Financial Full time

    Job SummaryAs a Financial Sales Representative at OneMain Financial, you will play a critical role in empowering customers by providing access to friendly, fast, and affordable financing for life's expenses. You will learn the lending and servicing business at OneMain, allowing you to grow your career and develop new relationships with customers throughout...

  • Area Sales Director

    3 weeks ago

    Monroe, United States Flowers Baking Co. Jamestown Full time

    FRESH. FORWARD. FLOWERS.Flowers Foods, Inc. (NYSE:FLO) is not just about baking; it's about crafting moments of joy with every delicious bite. With 2023 sales of $5.1 billion, and as one of the leading producers of packaged bakery goods in the United States, Flowers Foods brings passion to the table. From the wholesome goodness of Nature's Own and Wonder to...

  • Area Sales Director

    4 weeks ago

    Monroe, United States Flowers Baking Co. Jamestown Full time

    FRESH. FORWARD. FLOWERS.Flowers Foods, Inc. (NYSE:FLO) is not just about baking; it's about crafting moments of joy with every delicious bite. With 2023 sales of $5.1 billion, and as one of the leading producers of packaged bakery goods in the United States, Flowers Foods brings passion to the table. From the wholesome goodness of Nature's Own and Wonder to...

  • Marketing Services Specialist

    2 weeks ago

    Monroe, United States Integrated Marketing Solutions Inc Full time

    Job DescriptionIntegrated Marketing Solutions, Inc offers a range of alternative media management and consulting solutions and is an affiliate of Colony Brands, Inc. - one of the world's largest and most successful direct marketing catalog and e-Commerce companies. We are seeking an organized, detail-oriented Marketing Services Specialist to support our...

  • Marketing Services Specialist

    2 weeks ago

    Monroe, United States Integrated Marketing Solutions Inc Full time

    Job DescriptionIntegrated Marketing Solutions, Inc offers a range of alternative media management and consulting solutions and is an affiliate of Colony Brands, Inc. - one of the world's largest and most successful direct marketing catalog and e-Commerce companies. We are seeking an organized, detail-oriented Marketing Services Specialist to support our...

  • Sales Strategy Intern

    2 months ago

    Monroe, United States La-Z-Boy Inc. Full time

    Job DescriptionJob DescriptionComfort starts with our 10,000+ team members across the globe, who are transforming the power of comfort every day. Our employees have the power to change lives, in our homes, work and communities. We foster an inclusive environment while honoring a legacy built on family, where everyone can be themselves.If you are ready to...

  • Marketing Services Specialist

    2 weeks ago

    Monroe, United States Integrated Marketing Solutions Inc Full time

    Job DescriptionIntegrated Marketing Solutions, Inc offers a range of alternative media management and consulting solutions and is an affiliate of Colony Brands, Inc. - one of the world's largest and most successful direct marketing catalog and e-Commerce companies. We are seeking an organized, detail-oriented Marketing Services Specialist to support our...

  • Marketing Services Specialist

    2 weeks ago

    Monroe, United States Integrated Marketing Solutions Inc Full time

    Job DescriptionIntegrated Marketing Solutions, Inc offers a range of alternative media management and consulting solutions and is an affiliate of Colony Brands, Inc. - one of the world's largest and most successful direct marketing catalog and e-Commerce companies. We are seeking an organized, detail-oriented Marketing Services Specialist to support our...

  • Aftermarket Sales Manager

    4 weeks ago

    Monroe, United States Automated Handling Solutions (AHS) Full time

    The Manager – Aftermarket Sales is a key member of the AHS Aftermarket team and reports to the Director - Aftermarket. The ideal candidate for this role is passionate about driving growth, excited to learn new things, and dedicated to solving problems. AHS is focused on profitable growth, with a particular focus on parts and service. The right candidate...

  • Cashier/Sales Associate

    3 weeks ago

    Monroe, Louisiana, United States E-Z Mart Inc Full time

    Overview:We are seeking a highly motivated and detail-oriented Sales and Cash Handling Specialist to join our team at E-Z Mart Inc. As a key member of our sales team, you will be responsible for providing exceptional customer service, operating a cash register, and maintaining a clean and organized store environment.Responsibilities:Customer Service: Greet...

  • Retail Sales Associate

    4 weeks ago

    Monroe, North Carolina, United States Market Express LLC Full time

    OverviewAt Market Express LLC, we're more than just a convenience store. We're a community hub where customers find a welcoming atmosphere, helpful service, and a place that feels like home. As a Retail Sales Associate, you'll be the heartbeat of our store, ensuring our shelves are stocked, our coffee is brewing, and our customers are happy.Why Join UsA Fun...

  • Parts Specialist

    3 weeks ago

    Monroe, United States O'Reilly Auto Parts Full time

    O'Reilly Automotive - 1218 West Spring Street [Sales Associate / Team Member] As a Parts Specialist at O'Reilly Automotive, you'll: Deliver excellent customer service and ensure a positive customer experience; Support management in the accomplishment of assigned tasks; Maintain inventory control and store appearance; Demonstrate knowledge and passion for...

  • Parts Specialist

    1 month ago

    Monroe, United States O'Reilly Auto Parts Full time

    O'Reilly Automotive - 19085 State Route 2 [Sales Associate / Team Member] As a Parts Specialist at O'Reilly Automotive, you'll: Deliver excellent customer service and ensure a positive customer experience; Support management in the accomplishment of assigned tasks; Maintain inventory control and store appearance; Demonstrate knowledge and passion for...

  • Quality Control Specialist

    4 weeks ago

    Monroe, United States PeopleShare Full time

    Exciting Opportunity for a Quality Control Specialist in Monroe, NC!Are you passionate about maintaining the highest standards of product quality? Do you thrive in a fast-paced environment where precision and compliance are key? Join our team in Monroe, NC, as a Quality Control Specialist and be a vital part of our production process! We're looking for...