Collector

2 months ago

Sioux Falls, United States The Goal Family of Companies Full time
Now hiring for Collectors I & II in Sioux Falls, SD.

Full Time Shift: 10am - 7pm Monday-Friday (NO weekends)

Collector I Pay Range: $15 - $18

Collector II Pay Range: $18 - $20

Bonus: Monthly bonus opportunities

Enjoy our perks like:

Free snacks in the office
14 paid holidays every year
The best work culture you’ve ever known

Full timers also enjoy:

3-week vacation accrual
401(k) + company match up to 4%
Long Term Incentive program
Medical, dental, and vision coverage
Annual HSA contribution of $1,600
Life insurance, disability, and critical illness
Tuition reimbursement program
Paid Parental Leave
$2,000 Vacation Incentive Plan after 3 years + $1,000 Sabbatical Day
Community funds, wellness funds, and more

Job Description:

The Front End Collector has the privilege of helping develop life-long relationships with borrowers, clients, and team members. At Launch, the expectation is that our team supports and champions a culture of innovation, creativity, and resolution to continually enhance our processes, our systems, borrowers’ experience, and the environment for our team members. Every day our team has the opportunity to utilize their strengths, leverage other team members’ strengths and incorporate Launch’s core values: Collaboration, Integrity, Innovation, Trust and Commitment.

This role is primarily responsible for reaching out to borrowers to secure payment for past due accounts and driving borrowers to repayment options that best fit their individual situations.

Responsibilities:

Provide exceptional service to Launch borrowers who have questions or require assistance with their account
Build relationships working directly with our client’s customers (borrowers) via inbound and outbound phone contact and written correspondence
Complete outbound calls to support the goal of rectifying delinquency by securing payment to bring account to current
Confirm and update account information
Secure a Promise to Pay and track to a ‘closed’ promise (payment received)
Secure new online enrollment and/or mobile app download
Secure new ACH (recurring payment) enrollment
Update accounts into an eligible forbearance when all other options for payment have been exhausted
Support inbound borrower service interactions
Document all activities transacted with/on Launch borrower’s/accounts using the systems platforms provided by management
Process servicing transactions including payments, postponements, and other account status changes
Effectively resolve customer complaints with a sense of urgency by completing the appropriate documentation and reporting
Engage, interact, and collaborate with Launch’s operations team members throughout the mid to late-stage collections and claim charge-off stages
Ensure full compliance with consumer lending regulations, established procedures, and policies of Launch
Represent and communicate the mission and values of Launch Servicing
Act as a total team player
Perform ad-hoc assignments, duties and contributing to special projects as assigned

Education & Other Minimum Requirements:

BS/BA or equivalent work experience
1-5 years of experience in a collection and/or outbound borrower outreach role
Regular and reliable attendance
Demonstrated ability to communicate effectively in written, verbal and interpersonal interactions
Self-motivated with a high level of initiative and accountability able to work in less structured environment
Demonstrated ability to be flexible and adjust to changing responsibilities on any given day
Demonstrated ability to manage assigned tasks, prioritize work and meet deadlines
Strong desire to succeed and possess a positive work attitude
Comfortable with a dynamic, ever changing work environment
Willing and able to work a varied schedule with flexible hours
Proven organization ability and solid attention to detail
Proficiency in Microsoft Office Software and web-based applications
Ability to perform the essential functions of the position with or without accommodations

Qualities we look for in our candidates:

An eagerness to learn and grow your skills.
A drive to succeed, a sense of urgency, and a passion for the work.
All-around good team leaders who are approachable and dedicated to helping others succeed.

Learn more about our benefits by viewing our 2024 Employee Benefits Brochure.

Goal Solutions, LLC (“Goal” or the “Company”) is an innovative consumer loan servicing and asset management company providing comprehensive and customizable solutions driven by technology, analytics, and industry expertise.

Directly or through its subsidiaries, GSS Data Services, Launch Servicing (“Launch”) and Turnstile Capital Management (“TCM”), Goal provides primary servicing, asset management, collections management, direct collections, administration, and treasury services. Key markets we serve include residential solar, home improvement, student finance, and a growing number of personal loan providers. Currently Goal serves a variety of clients including hedge funds, traditional banks, ABS structures, insurance companies, investment banks, and colleges and universities with over $30B in assets under management.

Goal will continue to grow the business both organically and through acquisitions. Senior Goal leadership has been working together for over fifteen years and we pride ourselves and our work on our mission, values, culture, and service to our community. Our company is headquartered in San Diego, CA and has been named “Best Places to Work” by the San Diego Business Journal since 2015.

The Job Description is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change.

Equal Employment Opportunity

It is the policy of the Company to provide equal employment opportunities to all employees and employment applicants without regard to unlawful considerations of race, religion, color, national origin, sex, sexual orientation, gender identity or expression, age, sensory, physical, or mental disability, marital status, veteran or military status, genetic information, or any other classification protected by applicable local, state, or federal laws. This policy applies to all aspects of employment, including, but not limited to, hiring, job assignment, compensation, promotion, benefits, training, discipline, and termination. Reasonable accommodation is available for qualified individuals with disabilities, upon request.
vOW7UkPNz0

  • Collector

    2 months ago

    Sioux Falls, United States The Goal Family of Companies Full time $15 - $18

    Now hiring for Collectors I & II in Sioux Falls, SD.Please make an application promptly if you are a good match for this role due to high levels of interest.Full Time Shift: 10am - 7pm Monday-Friday (NO weekends)Collector I Pay Range: $15 - $18Collector II Pay Range: $18 - $20Bonus: Monthly bonus opportunitiesEnjoy our perks like:Free snacks in the office14...

  • Collector

    3 weeks ago

    Sioux Falls, United States The Goal Family of Companies Full time $15 - $20

    Ready to make a difference with every call? Join our dynamic team and help provide exceptional service that truly matters! Goal Solutions is hiring Collectors in Sioux Falls, SD.In order to make an application, simply read through the following job description and make sure to attach relevant documents.Full Time Shifts: Monday-Friday 10am-7pm**This shift...

  • Bilingual Loan Collector Representative

    3 weeks ago

    Sioux Falls, South Dakota, United States The Goal Family of Companies Full time

    About The RoleWe are seeking a highly motivated and results-driven Bilingual Loan Collector Representative to join our team. This is an excellent opportunity for individuals who thrive in a fast-paced environment and are passionate about delivering exceptional customer service.

  • Collector

    1 month ago

    Sioux Falls, SD, United States The Goal Family of Companies Full time

    Now hiring for Collectors I & II in Sioux Falls, SD. Please make an application promptly if you are a good match for this role due to high levels of interest. Full Time Shift: 10am - 7pm Monday-Friday (NO weekends) Collector I Pay Range: $15 - $18 Collector II Pay Range: $18 - $20 Bonus: Monthly bonus opportunities Enjoy our perks like: Free snacks in...

  • Collector

    1 month ago

    Sioux Falls, SD, United States The Goal Family of Companies Full time

    Now hiring for Collectors I & II in Sioux Falls, SD. Full Time Shift: 10am - 7pm Monday-Friday (NO weekends) Collector I Pay Range: $15 - $18 Collector II Pay Range: $18 - $20 Bonus: Monthly bonus opportunities Enjoy our perks like: Free snacks in the office 14 paid holidays every year The best work culture you've ever known! Full timers also...

  • Collector

    3 weeks ago

    Sioux Falls, SD, United States The Goal Family of Companies Full time

    Ready to make a difference with every call? Join our dynamic team and help provide exceptional service that truly matters! Goal Solutions is hiring Collectors in Sioux Falls, SD. Full Time Shifts: Monday-Friday 10am-7pm* *This shift qualifies for 10% shift differential on ALL hours! Collector I Pay Range: $15-$18 + up to $400/month bonus Collector II Pay...

  • Medical Debt Collector Specialist

    3 weeks ago

    Sioux Falls, South Dakota, United States Hauge Associates, Inc. Full time

    We are seeking a highly skilled Medical Debt Collector Specialist to join our team at Hauge Associates, Inc.Job Summary:This is a full-time position that involves providing excellent customer service and finding the best resolution for consumers in relation to outstanding medical debts.Key Responsibilities:Analyze insurance information and provide it to...

  • Russian Speaking Audio Data Collector

    4 weeks ago

    Sioux Falls, United States LXT Full time

    LXT is an emerging leader in AI training data to power intelligent technology for global organizations. In partnership with an international network of contributors, LXT collects and annotates data across multiple modalities with the speed, scale and agility required by the enterprise.We are seeking speakers to participate in an audio data collection...

  • Garbage Collector

    3 weeks ago

    Great Falls, Montana, United States City of Great Falls, MT Full time

    **Job Summary**We are seeking a skilled Garbage Collector - Waste Management Specialist to join our team at the City of Great Falls, MT.As a Garbage Collector - Waste Management Specialist, you will be responsible for collecting refuse from residential and commercial customers, performing routine vehicle maintenance, and transporting large commercial refuse...

  • Patient Account Collector

    1 month ago

    Wichita Falls, Texas, United States Acadia Healthcare Full time

    We are seeking a skilled Patient Account Collector to join our team at Red River Hospital in Wichita Falls, Texas. As a leading provider of inpatient and outpatient behavioral healthcare, we offer a dynamic work environment where you can make a meaningful impact.About the RoleThis role is responsible for collecting patient accounts and ensuring accurate...

  • Part-Time Store Associate

    1 week ago

    Sioux Falls, South Dakota, United States Scan Scape Full time

    About the JobWe are seeking reliable and detail-oriented individuals to work as Retail Data Collectors in various stores across Sioux Falls and Parker, SD. As a Retail Data Collector, you will be responsible for scanning barcodes, inventorying products, and providing accurate data to our clients.Key Responsibilities:Scan barcodes and collect product data in...

  • Spanish (United States) Audio Data Collection- Freelance

    1 month ago

    Sioux Falls, United States LXT Full time

    LXT is an emerging leader in AI training data to power intelligent technology for global organizations. In partnership with an international network of contributors, LXT collects and annotates data across multiple modalities with the speed, scale and agility required by the enterprise.We are seeking speakers to participate in an audio data collection...

  • Agricultural Field Data Collector

    7 hours ago

    Sioux Falls, South Dakota, United States National Association of State Departments of Agriculture Full time

    Job OverviewThe National Association of State Departments of Agriculture (NASDA) is seeking a detail-oriented and part-time Field Enumerator to support our organization. This role involves collecting agricultural data on behalf of the USDA's National Agricultural Statistics Service (NASS). As a Field Enumerator, you will play a crucial role in serving our...

  • Truck Driver

    7 days ago

    Niagara Falls, New York, United States Frank's Vacuum Truck Service Full time

    Job Title: Waste Material Collector and TransporterJob Summary: We are seeking an experienced Class A CDL driver to join our team as a Waste Material Collector and Transporter. The successful candidate will have a strong commitment to safety, excellent communication skills, and the ability to work effectively in a fast-paced environment.Key...

  • Nurse, Health Screener-- Sioux City IA

    1 month ago

    Sioux City, United States Quest Diagnostics Incorporated Full time

    Category Per Diem and On Call Location Austin, Texas Job function Operations Job family Per Diem Examiner Shift Day Employee type On Call Work mode Remote Under the direction of the Branch Manager or Field Leader, the Collector's primary responsibility is to provide coverage in the field ensuring that collections are completed accurately and on time....

  • Assistant Collector

    3 weeks ago

    Lisbon Falls, Maine, United States Maine Recycling Corporation Full time

    Maine Recycling Corporation seeks a Driver Helper to assist CDL drivers in collecting returnable glass bottles, plastic bottles, and aluminum cans for recycling. Key responsibilities include:Timely attendance: Be at work on time and maintain satisfactory attendance, as you are one-half of a two-person team working under time constraints.Loading and...

  • Plasma Collector

    1 day ago

    Great Falls, Montana, United States Biolife Plasma Services Full time

    Key ResponsibilitiesScreen new and repeat donors, taking and recording vital signs and finger stick resultsUse our Donor Information System to prepare donor charts, maintain accurate records, and coordinate donor compensationHelp identify operational opportunities for continuous improvement and initiate changes to center processes using company-approved...

  • Agricultural Data Collector

    3 days ago

    Thief River Falls, Minnesota, United States National Association of State Departments of Agriculture Full time

    The National Association of State Departments of Agriculture is seeking a highly skilled individual to work as an Area Enumerator. This position involves collecting data from farmers in person or over the phone and conducting crop counts in the field.This role is perfect for someone with strong communication skills, attention to detail, and the ability to...

  • Home Health Blood Collector

    2 weeks ago

    Cannon Falls, Minnesota, United States Getlabs Full time

    RequirementsPhlebotomy certification from an accredited agency.1 year of phlebotomy experience (mobile phlebotomy experience preferred).Ability to work independently or in a team environment under minimal supervision.The estimated salary for this role is $20 per hour, with flexible scheduling and mileage reimbursement.Getlabs offers a dynamic work...