Retail Store Manager Team Leader
4 days ago
IMPORTANT NOTICE FOR INTERNAL APPLICANTS ONLY: Internal applicants MUST apply to the internal job posting through the Mattress Firm Workday system. To view the list of current internal Job Postings, type Jobs Hub into the Workday search bar and click on the link. If you are unable to view the job posting, don't hesitate to get in touch with your Talent Acquisition representative. Is your current job a nightmare? Make it a dream job at Mattress Firm Join Mattress Firm and have the job of your dreams Helping people sleep well so they live well is at the core of what we do. The right mattress matters, and so does the right career. Our Sleep Experts are at the heart of what we do: helping customers find their dream mattress and get better sleep. By joining our team, youll get to know everything sleep and help us create an exceptional in-store experience. This isnt your typical retail jobachieve your financial dreams with uncapped commissions and a 401(k) match.Job Details: The store manager leads Mattress Firm's vision, Company Initiatives and achieves sales performance goals by holding associates accountable for the execution of in-store merchandising in multiple store units. In addition, leads selling programs, driving related KPI results in multiple store units and supporting the omni-channel experience. This individual ensures teams always put the customer at the center and create a compelling and engaging environment for MFRM team members. As an effective coach, the Store Manager develops associates' skills and performance, fostering a collaborative and motivated team dedicated to achieving success. New Hire Onboarding and Team Building Conduct one on one meetings to gain a deep understanding of your team's motivations. and personal/ professional aspirations. Develop a comprehensive team "bio book" that grows alongside your team, evolving to incorporate new insights and knowledge as it is gained. Have -day check-ins with new team members to discuss progress and opportunities. Workforce Management Conduct workforce management activities (store staffing schedule, reconciling punches etc.), utilizing Operations team support and tools. Ensure company policies, including appearance and functionality standards, and state regulations are followed. Professional communication and representation of Company brand in all internal and external interactions. Follow Company procedures for product transfers to ensure proper documentation of inventory. Ability to plan strategically. Analyze company provided reporting to determine appropriate staffing levels for store location. Partner with leadership to make staffing level changes. Talent Development Provide technical and product knowledge information to associates and customers, serve as subject matter expert Analyze company provided reporting and identify skill gaps to address through coaching. Business Operations and Acumen Achieve or exceed individual store financial targets through effective execution and customer service at the store level. Ensure store execution of product merchandising, marketing and POP standards. Partner with marketing to plan, implement and monitor assigned stores social media strategy to positively impact brand awareness and increase sales. Ensure timely opening and closing procedures. Manage stock inventory levels for assigned store. Review merchandise flow for assigned store, ensuring accurate stock. F ollow all Company procedures on cash handling including acceptance of
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Closing Team Leader
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