Office Support
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Office Support
Location: Los Angeles, CA
Pay: $21.00 per hour
Schedule: Monday-Friday, 9:00 AM-5:30 PM
Work Arrangement: On-site - not eligible for telecommuting
Position Summary
We are seeking a dependable and detail-oriented Branch Office Support professional to assist with the daily operations of the branch office and Branch Manager. This position provides administrative, customer service, patient support, and equipment-related assistance in a healthcare environment.
Key Responsibilities
+ Support the Sales team with completing patient documentation and processing requirements.
+ Serve as the first point of contact for patients and customers by phone and in person.
+ Assist with patient intakes, review ACIS screens, and confirm delivery appointments.
+ Complete post-delivery work order confirmation and data entry.
+ Assist with PAP class coordination, paperwork, and other non-licensed activities as permitted by company policy.
+ Conduct downloads from respiratory devices such as apnea monitors, oximeters, and CPAP equipment as directed.
+ Perform functional testing on certain respiratory equipment as required.
+ Support audit and documentation requests and the overnight oximetry program.
+ Assist with patient scheduling and collect billing or