Property Manager

2 weeks ago


Raleigh, United States Highwoods Properties Full time

DescriptionAs a Property Manager you will be responsible for the overall operation and financial success of a portfolio of properties consisting of full-service office space in accordance with company policies, procedures, and standards. You will lead the efforts meant to enhance the customer journey and foster a customer-centric culture within the division. KEY RESPONSIBILITIES: Spearhead customer relations opportunities to promote open communication and trust between Highwoods and our customers. Lead the effort to help drive customer retention, reduce churn, and increase overall customer satisfaction. Build strong customer relationships by proactively address customer concerns and inquiries, demonstrating a positive attitude and dedication to providing exceptional service. Manage capital improvement projects. Manage property acquisition and/or new property start up. Develop and implement ideas to maximize operating efficiency and financial performance. Administer preventative maintenance programs. Negotiate and manage vendor contracts within assigned portfolio. Review and code all property invoices and submit for



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