Administrative Assistant Real Property Management Wake County

4 days ago

Raleigh, North Carolina, United States Real Property Management of The Triad Full time $46,000 - $48,000

Administrative Assistant

Location: Cary, NC (In-Office)

Hours: Monday–Thursday, 8:00 AM – 5:00 PM | Friday, 8:00 AM – 4:00 PM

Company: Real Property Management Wake County

About Us:

At Real Property Management Wake County, we provide full-service residential property management with a commitment to top-tier service, integrity, and efficiency. Our team is passionate about simplifying the lives of property owners and creating great rental experiences for residents. We're looking for a sharp, organized, and proactive Administrative Assistant to join our Cary-based office.

Position Summary:

The Admin is a critical team player who keeps our office operations running smoothly and helps ensure exceptional resident and client service. You'll be the front-line contact for residents, support property onboarding, and assist the Property Manager and Business Development Manager with a variety of office and coordination tasks. This is an in-office role.

The Position:

  • Act as the primary point of contact for residents: answering calls, resolving resident issues, and escalating when necessary.
  • Manage keys/garage door openers/pool passes for all properties.
  • Print, organize, and distribute marketing materials as needed.
  • Order and organize office supplies and maintain an efficient and clean office environment.
  • Handle incoming calls and emails, providing timely and professional responses.
  • Take down and input new owner information into the CRM system.
  • Input new properties and ownership details as part of the onboarding process.
  • Support the Property Manager and Business Development Manager in daily tasks and problem-solving.
  • Maintain and update internal records, spreadsheets, and filing systems.
  • Schedule appointments, inspections, and contractor services as needed.
  • Handle general administrative tasks, including scanning, filing, and document preparation.

Desired Skills and Competencies:

  • Valid Driver's License and reliable transportation.
  • Proficiency with Microsoft Office Suite (Outlook, Word, Excel, PowerPoint,Teams).
  • Excellent problem-solving skills and the ability to adapt to changing situations.
  • Outstanding customer service and communication skills (verbal and written).
  • Strong organizational skills, attention to detail, and the ability to manage multiple priorities.
  • Comfortable working independently and as part of a team.
  • Experience in property management, real estate, or a customer-facing administrative role is a plus.
  • Familiarity with property management software or CRMs is a bonus (e.g., AppFolio, Buildium, or similar).

Compensation & Benefit Highlights:

  • Annualized compensation range based on experience: $46,000-$48,000
  • Health, Dental, and Vision Insurance benefits with employer contribution
  • Paid time off and holidays after 90 days.
  • Retirement plan with an employer match after one year

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