Customer Service Agent

2 weeks ago


Seattle, Washington, United States Beeline Charters & Tours Full time
The Customer Service Agent (CSA) at Seattle Express plays a key role in ensuring a smooth guest experience by handling reservations, resolving inquiries, and providing information about services and local attractions. The role requires strong communication skills, computer literacy, and the ability to multitask in a high-call-volume environment.Position Details: Seasonal (AprilSeptember) Remote | Part-Time & Full-Time (2540 hrs/week) Shifts available: Morning, Afternoon, Evening Requires PC/laptop and reliable internet (headset provided)Key Skills: Customer service and sales experience Comfortable navigating reservation systems Calm, resourceful, and professional under pressure Tourism/hospitality background a plusCSAs are the voice of Seattle Express, helping guests book their journey and feel confident about their trip from start to finish.
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