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Medicaid Account Manager
2 weeks ago
Requisition ID: Store # : EM Reseller Dev - OH CSC Position: Full-Time Total Rewards: Benefits/Incentive Information At EyeMed, we have a unique perspective on vision benefits. By listening and staying curious, we create innovative vision benefits that are a joy to use. Our mission is to help people see life to the fullest-and our commitment goes beyond vision benefits. Our passionate employees proudly support the OneSight EssilorLuxottica Foundation, a leading not-for-profit organization with a 100% focus on eradicating the world's vision crisis. EyeMed is part of EssilorLuxottica, a global leader in the design, manufacture and distribution of world-class vision care products, including iconic eyewear, advanced lens technology and cutting-edge digital solutions. Join our global community of over 200,000 dedicated employees around the world in driving the transformation of the eyewear and eyecare industry. Discover more by following us on LinkedIn. GENERAL FUNCTION The Market Manager - Reseller, Medicaid is responsible for developing strategic relationships and managing ongoing support of multiple state Medicaid programs administered by our reseller partners. This role fosters relationships with internal and external stakeholders, supports operational needs and implements growth objectives of the assigned line of business within our strategic partner. The Market Manager helps to achieve annual membership, retention, revenue and profitability goals. EyeMed's Strategic Partner segment includes many large national and regional health and/or specialty insurance plans. MAJOR DUTIES AND RESPONSIBILITIES Builds and maintains strong relationships cross-functionally within Medicaid health plan partners at multiple levels. Supports strategic business plans focused on retention, growing business, and achieving financial targets for assigned Strategic Partner. Serves as a thought leader and vision care expert internally and externally to develop innovative processes / successes. Consults with external Strategic Partner stakeholders to identify and achieve goals of both EyeMed and the Strategic Partner organizations. Successfully represents client needs within internal organization and influences key internal teams to achieve client focused expectations and implement client requests. Collaborates with Medicaid state partners to ensure benefits are aligned with state requirements and are also competitive in the market. Supports compliance efforts including State and/or client delegation audits Maintains solid understanding and ensures consistent delivery of Strategic Partner's ongoing operational and reporting requirements and expectations. Provides direct support for required reporting and other client deliverables. Successfully manages client initiatives internally, while maintaining excellent communication skills to external partners. Serves as the primary point of contact for client service needs, researching, analyzing, and driving for resolution in collaboration with internal partners. Creates and presents external facing presentations of metrics, projects, and trends and acts as the vision expert for the partner(s). BASIC QUALIFICATIONS Bachelor's degree 5+ years
