Water Restoration Technician

4 weeks ago

Kings Mountain, United States TruNorth Construction LLC Full time
Job DescriptionJob Description

TRUNORTH CONSTRUCTION & RESTORATION is looking for a Field Mitigation Technician to join our team. The Field Mitigation Technician will be based out of our Kings Mountain NC. Are you an experienced water mitigation technician? Are you looking to start a new career? Do you like working in the field? Meeting Customers? Sharing your knowledge? Do you have a valid drivers license? Do you want to build a career? We will train and help you grow. We want can-do, hardworking, loyal, dependable, career minded people to join our team. If you think this might be the a career for you look us up on google. 

The ideal candidate is prompt and reliable, has superior support skills and excellent communication. He/she will have a proven track record of client satisfaction and is motivated to provide superior service.

 

Responsibilities: 

  • Calling, Scheduling, and meeting with home or business owners to assess damage and determine the appropriate methods for remediation.
  • Supervise and ensure the proper removal of approved materials, and place the proper amount of equipment for the areas involved.
  • Knowledge of fast drying practices and techniques to get the materials dry as fast as possible.
  • Removal of baseboard, drywall, cabinets, counter top, flooring and other building materials as required by the damage.
  • Daily monitoring of jobs and follow up with clients.
  • Timely and accurate upload of daily monitor moisture readings, pictures and notes into the DASH database.
  • Input and update daily and weekly tracking of service calls and other tasks.
  • Documentation review in job tracking system.
  • Inventory tracking.
  • Weekly time reporting for all direct reports.
  • Regular and timely performance reviews for all direct reports.
  • Available for overtime and on call emergency situations.

 

Required Skills:
 

  • Strong work ethic and ability to coach and train direct reports.
  • Ability to assess the situation to properly set up equipment and tools according to IICRC and industry standards.
  • Make understanding the customers needs a priority while demonstrating empathy to the customers situation.
  • Understanding of local insurance carriers and policies, in order to assist customer inquiries.
  • Demonstrated ability to respond and follow up on new job leads and sell TruNorth Construction services.
  • Must demonstrate a professional appearance and demeanor at all times.
  • Strong written and verbal communication skills.
  • Ability to work independently and with a team.
  • Possess and maintain a good driving record and maintain vehicle cleanliness/mechanics.
  • Technically savvy with cell phone, tablet, computer, emailing and texting as regular and consistent communication is essential.
  • Highly proficient in Microsoft Office suite and strong internet literacy.
  • Highly attentive to detail and accuracy.
  • Ability to lift 50 pounds.
  • Ability to meet and maintain all OSHA requirements and appropriately use Personal Protective Equipment.
Company DescriptionWe are husband and wife owned and operated We love our employees like family. We do family/team bonding often Our company is only 3 years old, and we are looking for loyal, dedicated, honest, highly motivated individuals to create something more for our team/familyCompany DescriptionWe are husband and wife owned and operated We love our employees like family. We do family/team bonding often Our company is only 3 years old, and we are looking for loyal, dedicated, honest, highly motivated individuals to create something more for our team/family

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