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Operations Associate

1 month ago

Martinsburg, United States Branex Group Full time
Job DescriptionJob Description
  • Job descriptionMonitor - file downloads (SEIMA), for order Extracts or Order Draws, Extracts on WMS.
  • Execute Pick Tag Breakdown - (manually folding tags), by sortation of Assignments and Routes & distribute Pick Tags at mutually agreed area. (Typically, outside the computer rooms back door). Print & deliver TBASR, RCUBE, EXTRA, Wave reports (additional reports as needed or as requested.)
  • Execute Pick Tag re-prints - At the request of the customer pick tags may need to be reprinted. (Whole tag files, by assignment, by sequence, whole extract).
  • Material Returns - printing, breaking down dealers and supervisor's tags, processing envelopes, file and prepping tote for delivery.
  • Stock - Inventory, replenishing daily supplies (including, but not limited to: MR tags, PC302 forms, tag printer ribbons, OVN tags, pick tags, green bar paper, toners for various printers, copy paper.
  • Cover WMS launch activities.

Summary:
The main function of an operations associate is to perform various administrative, technical, and/or customer service tasks across assigned business units. A typical operations associate is responsible for managing complex data, resolving customer issues, performing company research, assisting in project management, maintaining equipment inventories, and administering company policies.

Job Responsibilities:

  • Gather, develop, maintain, and interpret complex data.
  • Communicate statistical and technical data with internal and external business units.
  • Assist in system change management and deployment.
  • Respond to inquiries for routine system issues and mainframe batch issues. Assist in central deployment of changes to distributed cycle and mainframe batch cycle.
  • Assist in statistical reporting of metric and operational performance data.
  • Partake in asset management, pricing research, and procurement for online hardware and software
  • Conduct physical inventories of equipment
  • Participate in audits to determine the accuracy of inventories and records.
  • Manage complex or sensitive service orders.
  • Participate in feasibility studies, costing, and proposal preparations
  • Provide training and assistance on new technology, telecom applications, systems, features, and communication charges.
  • Provide customer assistance with routine inquiries and problems such as software, hardware, and network operations.
  • Log and track inquiries and compile customer service statistics.
  • Administer policies and procedures.
  • Assume operational assignments where needed.
  • Process order for Online Change/Add/Move requests.
Company DescriptionBranex Group is a Minority-owned Technical Staffing firm headquartered in Auburn Hills, MI. We are a Certified Women’s Owned Business through the Women’s Business Enterprise National Council (WBENC). We specialize in Engineering, Information Technology, Robotics, Human Resources, and Finance opportunities across the United States.

Branex Group is committed to being an Equal Employment Opportunity Employer and fostering a diverse and inclusive workplace. We ensure all applicants and employees are considered without discrimination or harassment based on race, color, religion, age, sex, sexual orientation, gender identity, national origin, veteran status, disability status, genetics, or any other protected characteristic by State and Federal laws.

Branex Group offers the following benefits:
- Medical Insurance
- Dental Insurance
- Vision insurance
- Paid time off
- 401(k)

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.Company DescriptionBranex Group is a Minority-owned Technical Staffing firm headquartered in Auburn Hills, MI. We are a Certified Women’s Owned Business through the Women’s Business Enterprise National Council (WBENC). We specialize in Engineering, Information Technology, Robotics, Human Resources, and Finance opportunities across the United States.\r
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Branex Group is committed to being an Equal Employment Opportunity Employer and fostering a diverse and inclusive workplace. We ensure all applicants and employees are considered without discrimination or harassment based on race, color, religion, age, sex, sexual orientation, gender identity, national origin, veteran status, disability status, genetics, or any other protected characteristic by State and Federal laws.\r
\r
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Branex Group offers the following benefits:\r
- Medical Insurance\r
- Dental Insurance\r
- Vision insurance\r
- Paid time off\r
- 401(k)\r
\r
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.