Healthcare Operations Coordinator

7 days ago


Martinsburg, West Virginia, United States WVU Medicine Full time

The estimated salary for this role is approximately $45,000 to $60,000 per year.

About the Job

We are seeking a skilled Healthcare Operations Coordinator to join our team at WVU Medicine. As a key member of our care management team, you will play a vital role in ensuring the smooth operation of our healthcare services.

Job Summary

The primary responsibility of this role is to provide administrative support to our care management team, including greeting visitors and healthcare personnel, communicating clinical information with payers, and participating in discharge planning activities.

Key Responsibilities
  • Greet visitors and healthcare personnel promptly and professionally.
  • Communicate clinical information with payers to obtain authorization.
  • Participate in discharge planning activities.
  • Provide feedback regarding payer determinations.
  • Function as a placement specialist.
  • Verify payer information and update the patient's electronic medical record.
  • Participate in reimbursement and certification activities.
  • Coordinate transportation and community services.
  • Provide secretarial and clerical support.
  • Maintain confidentiality of communications.
  • Prioritize tasks efficiently.
Requirements
  • High School diploma or equivalent.
  • Two years of administrative experience.
Preferred Qualifications
  • Associate's or advanced degree.
  • Two years' experience in a healthcare setting.
  • Hospital, home health, or payer relations experience.
  • Clerical experience in utilization management, discharge planning, or case management.
  • One year of ICD9/CPT Coding or Medical Terminology experience.
Working Environment

This role requires flexible hours, including weekends and holidays, and may involve patient interaction.

Physical Requirements

The position involves prolonged periods of standing or sitting.



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