Field Operations Manager

3 days ago

Highlands Ranch, United States Dynamic MH Solutions LLC Full time
Job DescriptionJob Description

Field Operations Manager
Salary Range
45K - 50K
Job Summary

We are looking for a dynamic professional to join our team that has manufactured housing and/or property management experience. This position will travel to communities throughout the country to teach, train and develop on-site staff and assist with community evaluations and some community operations.

This role will oversee the training and job performance of current community managers, on-boarding new managers, ensuring the utilization of resident management systems and help motivate team members within their assigned communities.

This position is an operationally focused, management and mentor role that will be helping individuals grow within their current positions within manufactured housing. They will be a key member of Dynamic MH Solutions and help to drive growth internally with our organization.

General Accountabilities

  • Account management for each property or portfolio assigned to you. This includes managing on-site employees (maintenance and CM's), vendor management (grounds keeping, snow removal, tree maintenance, water maintenance), data entry, rent collections, curb appeal
  • Travel to our client’s communities for on-site evaluations to take photos, create site visit notes and evaluate the overall curb appeal of the community.
  • Train and on-board new and existing community managers (internal and external) and support the operational effort at assigned communities.
  • Provide additional attention to communities falling behind company standards and/or set goals via phone calls, in-person visits, video conferences, etc.
  • Assist in creating and updating training content for operational processes and procedures based on the needs of the business. Have full understanding of Rent Manager and provide training on the system for people newer to the system.
  • Work with Dynamic MH Solutions leadership on key objectives to be completed each quarter.
  • Implement and track new hires through Community Manager training from start through completion.
  • Daily communications with on-site staff, assisting with resident issues, vendor management, interviewing candidates, and making recommendations to owners on hiring and firing decisions.
  • Other duties as assigned by leadership.

Job Qualifications

  • Manufactured housing experience and/or property management experience
  • Experience with Microsoft Word, PowerPoint, Excel and Outlook
  • Experience with Rent Manager, Manage America, HubSpot highly recommended
  • Solid communicator via phone, email, text and in-person
  • Ability to go into unknown locations and become familiar with the community and staff members
  • Great relationship building skills
  • Ability to present to small and large groups of people
  • Clear understanding of community financials

Job Requirements:

  • Ability to travel up to 35% of the time
  • Have a working smart phone for communication and that has the ability to take and send photos
  • Have a working computer or laptop with a camera for online meetings
  • Ability to have a home office set-up to allow for a quiet and productive work space
  • Ability to work standard business hours Monday – Friday, generally from 8am – 5pm local time
  • Ideal candidate resides in Mountain Time Zone or Central Time Zone - preferred but not required
Company DescriptionDynamic MH Solutions is a consulting/third party management group for Manufactured Housing. We have been in business since August of 2021 and are working to build out our organization for the future. We are a small but mighty team that works hard for our clients
We work for and consult with multiple MH community operators to help navigate home sales, chattel finance, overall community operations, new home sets, refurbs and staff development in manufactured housing. We offer a hybrid model for third party management where we provide a support team for small to mid-size operators that need additional help and support operating their communities.Company DescriptionDynamic MH Solutions is a consulting/third party management group for Manufactured Housing. We have been in business since August of 2021 and are working to build out our organization for the future. We are a small but mighty team that works hard for our clients\r
We work for and consult with multiple MH community operators to help navigate home sales, chattel finance, overall community operations, new home sets, refurbs and staff development in manufactured housing. We offer a hybrid model for third party management where we provide a support team for small to mid-size operators that need additional help and support operating their communities.

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