Catering Sales and Service Manager

2 months ago


Durham, United States Millennium Hotel Durham Full time
Job DescriptionJob Description

`Job Overview```
We are seeking a highly motivated and experienced Catering Sales and Service Manager to join our team. As the Catering Sales and Service Manager, you will be responsible for overseeing all aspects of our catering and event operations, including customer service, and sales. This is a key leadership role that requires excellent communication skills, strong business acumen, and a passion for delivering exceptional service.

```Responsibilities```
- Develop and implement strategies to drive catering sales and achieve revenue targets
- Identify and pursue new business opportunities through market research and business development efforts
- Build and maintain relationships with clients, ensuring their needs are met and exceeded

- Plan, organize, and execute events including corporate meetings, weddings, and social gatherings.
- Collaborate with the culinary team to create customized menus and ensure high-quality food presentation
- Coordinate logistics for events, including staffing, equipment rentals, and transportation
- Oversee the execution of events to ensure seamless operations and customer satisfaction
- Monitor financial performance by analyzing sales data, controlling costs, and maximizing profitability
- Provide leadership and guidance to the team, fostering a positive work environment

- Collaborate with clients to understand their vision and requirements for each event.

- Negotiate contracts with vendors, venues, and suppliers to secure the best services at competitive rates.

- Maintain strong communication with clients throughout the planning process to ensure satisfaction.

```Qualifications```
- Proven experience in customer service, technical sales, or business development within the industry

- Proven experience in event planning or management within a hotel or restaurant setting.
- Strong knowledge of the local market and industry trends
- Demonstrated success in outside sales and account management
- Excellent communication and negotiation skills

- Knowledge of guest services within the hospitality industry.

- Ability to work under pressure and manage multiple tasks simultaneously.
- A passion for creating memorable experiences for guests through innovative event concepts.

Job Type: Full-time

Pay: $55,000.00 per year

Benefits:

 

  • 401(k)
  • 401(k) matching
  • Dental Insurance
  • Employee discount
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Vision insurance

 

Schedule:

 

  • 8-hour shift
  • Evenings as needed
  • Monday to Friday
  • Weekends as needed

 

Ability to Relocate:

 

  • Durham, NC 27705: Relocate before starting work (Required)

 

Work Location: In person

Company DescriptionCome work at our hotel near Duke University
You’ll find Millennium Durham Hotel minutes away from Duke University Hospital and Duke University – and an easy drive to charming downtown Durham, where you'll also discover gems such as Durham Bulls Stadium, Bennett Place, Carolina Theater and Durham Performing Arts Center. In addition to 316 suites and rooms, including many double queen rooms perfect for teams, this luxury hotel in Durham is sure to providing you with a relaxing stay for our guests and a perfect place to workCompany DescriptionCome work at our hotel near Duke University\r
You’ll find Millennium Durham Hotel minutes away from Duke University Hospital and Duke University – and an easy drive to charming downtown Durham, where you'll also discover gems such as Durham Bulls Stadium, Bennett Place, Carolina Theater and Durham Performing Arts Center. In addition to 316 suites and rooms, including many double queen rooms perfect for teams, this luxury hotel in Durham is sure to providing you with a relaxing stay for our guests and a perfect place to work

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