Computer Systems Analyst II *

6 days ago


Huntsville, United States Virtual Service Operations Full time
Job DescriptionJob DescriptionDescription:

Are you ready to help use your Computer System Analyst skills to help support the critical needs of our Public Sector community? Do you thrive in a dynamic team, collaborative environment, and possess a passion for developing cutting-edge cloud services? If so, we have an exciting opportunity for you Come join VSO as a Computer System Analyst II Let's chat and see if we are a good match


Primary Responsibilities
• Monitor status of all LAN/WAN network infrastructure
• Respond to alarms in Spectrum and take appropriate action against/for them.
• Create incidents for network anomalies and perform call outs all hours to ensure an analyst is
aware of the situation you are reporting.
• Must be able to think quickly and make the appropriate choice for the situation with little to no
supervision.

Requirements:

Requirements:

• Active Public Trust Clearance

• Work off shift; this position is for off shift once acclimated to the environment.

• Basic understanding of PC systems

• Experience assessing and documenting communication systems in accordance with NIST standards and best practices.

• Familiarity or basic understanding of routing protocols such as BGP and OSPF, TCP and UDP


Preferred Qualifications:

• Highly desirable- experience with Spectrum and help desk applications.

• Previous help desk or Tier 1 call center environment

• Network certifications are certainly considered



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