Voice Network Engineer

5 days ago


South Jordan, United States Robert Half Full time
Job DescriptionJob Description

Responsibilities

• Design, maintain, and troubleshoot core network voice and data services, including but not limited to Class 4/5 telephony switches, Session Border Controllers, and VoIP/IP telephony systems.

• Translate complex business requirements and align the appropriate solution to support business needs.

• Research, design, and implement cloud-ready products for an international customer base.

• Maintain and support the voice network to ensure reliable call routing for all platforms.

• Coordinate with staff outside of the technology group and act as the highest level of escalation for support and solution architects.

• Support a highly available, geographically diverse environment, including maintaining necessary processes and communications.

• Maintain quality and throughput metrics for data and voice delivery to their ultimate destinations.

• Stay updated with industry knowledge relative to network and IP telephony technologies, products, and vendors.

• Communicate professionally with both internal teams and customers.

• Perform other duties as assigned by management

• Minimum of 3 years' experience in the telecom services industry, specifically in a Voice Network Engineer role or similar.
• Proficient in Voice over Internet Protocol (VoIP) technology.
• Demonstrated knowledge and understanding of SIP (Session Initiation Protocol).
• Familiarity with network switches, with the ability to install, maintain, and troubleshoot as required.
• Experience working with Session Border Controllers (SBCs) in a detail oriented setting.
• Strong skills and background in voice network design, implementation, and maintenance.
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