Wireless Network Engineer
1 day ago
Job Summary
Our customer is seeking a Wireless Network Engineer to join its team to deliver robust wireless network services to their community. This position is primarily involved with designing, deploying, and troubleshooting wireless networks, and continuously improving our customer’s wireless network infrastructure and services. This work is conducted both independently and as part of a team. As part of a team of wireless engineers within the Wireless Network Architecture and Engineering group, the engineer will lead design activities for new and expansion projects, from planning and design to implementation. The engineer will also work with other wireless engineers to oversee our customer’s 12,000+ wireless access points for its NJ-based operations to ensure the network's availability, reliability, and security.
Job Duties and Responsibilities
Project and implementation support – 50%
• Play a lead role in engineering, designing, testing, and deploying wireless network infrastructure and systems throughout the full lifecycle of development, quality assurance, user acceptance testing, and roll-out to production.
• Lead deployment of wireless network configurations to help with ongoing operational needs and network expansion due to new buildings and sites.
• Lead special projects, such as Reunions, from beginning to end, including requirements gathering, network design, deployment, testing and communication with end customers.
• Play a lead role in efforts to optimize monitoring and integration of various networking and monitoring environments for better insights and operational efficiencies and collaborate with other monitoring and data analytics colleagues.
• Leverage various network monitoring and management tools to develop configurations and operational processes of campus wireless network devices.
• Independently perform integration and deployment tasks for campus network technologies and infrastructure.
• Lead testing and certification of new wireless devices, technology, tools and systems for use in our customer’s wireless infrastructure.
• Lead, collaborate and assist departments and teams with wireless network operational issues, projects, and initiatives.
• Assist with ongoing documentation efforts including procedures and run books for the wireless network infrastructure.
• Proactively take steps to identify areas for improvement in networking and monitoring systems.
Wi-Fi network operations and support – 40%
• Lead the development and review of high-density wireless designs for new and existing buildings using site survey and design tools, such as Ekahau.
• Lead onsite and remote troubleshooting efforts related to campus wireless networking and including client connectivity issues.
• Perform wireless infrastructure code upgrades and associated testing prior to and after upgrades.
• Perform Clearpass infrastructure code upgrades and associated testing prior to and after upgrades.
• Drive and manage ongoing wireless network enhancement efforts that require communication and collaboration with various stakeholders including Facilities, Hardware Support, external contractors, etc.
• Provide leadership in delivering advanced wireless networking and monitoring services to our customer.
• Update and maintain campus building CAD drawings and device records in appropriate systems.
• Lead level 2 support activities for wireless networking and wireless monitoring services to our customer.
• Monitor key wireless network performance indicators and respond to any issues.
• Provide on-call support to perform network upgrades, execute maintenance changes, and resolve emergency issues outside of normal business hours.
• Lead routine bug fixes application, security updates, or required configuration changes.
Administrative – 10%
• Proactively participate in professional development opportunities to continuously develop professional and technical skills.
• Ensure compliance with asset, change, incident, and problem management processes and policies.
• Assist and mentor colleagues.
Essential Qualifications
• Minimum of 5+ years of experience managing or supporting wireless network and monitoring infrastructure
• Solid experience with wireless network design tools, such as Ekahau
• Solid experience working with wireless Airwave Network Monitoring system
• Experience configurating Aruba wireless APs and controllers
• Experience working with various wireless protocols, including 802.11a, g, n, ac, ax protocol standards
• Knowledge and experience in developing wireless network design and operations
• Demonstrated innovative thinker and creative problem solver
• Ability to solve complex problems in the network environment, particularly in the areas of wireless networking, switching, and IP routing
• Strong knowledge of network protocols including TCP/IP
• Experience with controller-based wireless network infrastructure
• Strong knowledge of Aruba Clear Pass
• Ability to work within multiple operating systems and platforms
• Excellent oral and written communications skills in this highly collaborative environment
• Ability to work on multiple projects simultaneously and to respond to shifting priorities
• Ability to work outside of normal working hours and be on call to perform network maintenance and support unexpected critical network failures
• Ability to work independently, as well as in a team environment
• Education: Bachelor’s degree, or equivalent related work experience
Preferred Qualifications
• Certified Wireless Network Administrator (CWNA) certification
• Familiarity with monitoring and network management tools
• Familiarity with wi-fi troubleshooting tools and Aruba Visual RF
• Experience with Aruba wireless equipment and Airwave
• Experience working with Aruba 7xxx controller platform along with AP33x, AP53x and AP65X (Campus AP and Remote AP)
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