Web Program Manager

1 week ago

Seattle, United States The Norland Group Full time
Job DescriptionJob Description

Duration: 6-month contract  

 

Pay: $60 - $70/hour W2  

 

 

Responsibilities:

  • Drive cross-functional web projects from start to completion:
  • Support projects across various teams, including Marketing & Communications, Growth, Legal, Privacy, and more.
  • Navigate ambiguity and work independently.
  • Lead consulting and discovery sessions with cross-functional team members.
  • Problem-solve and provide thoughtful, recommended solutions.
  • Oversee Airtable intake requests, ensuring changes, assets, directions, and best practices are implemented, along with proper QA.
  • Communicate proactively with stakeholders and cross-team partners to share updates, timelines, and progress through project completion.
  • Manage day-to-day L.com requests:
  • Oversee CMS updates for both new and existing pages and microsites.
  • Manage CMS site permission requests.
  • Support teams with GA4, Looker Studio, or Singular reporting and analytics requests.
  • Assist teams with new Singular and Bit.ly link creation and QR code requests.
  • Be a L.com Subject Matter Expert (SME):
  • Serve as a central SME for  CMS (Contentful) and web analytics tools, advising partners on technical feasibility and best practices for web strategy and development.
  • Utilize data from web analytics tools to inform decisions and share performance results.
  • Provide web planning support:
  • Help manage and maintain sprint planning, site experimentation, and site roadmap documentation

Requirements:

  • 4+ years of experience in a digital or web project/program manager role: Experience working with cross-functional teams, including technical teams, marketing teams, and agency partners.
  • 4+ years of experience in web marketing: Proficiency in SEO, data analysis/reporting, site optimization, and A/B testing.
  • Experience with a broad .com tech stack: Familiarity with headless content management systems (e.g., Contentful), project management tools (e.g., Airtable, Jira), web operations and analytics tools (e.g., Google Analytics, Google Tag Manager, Looker Studio, Microsoft Clarity, Mode Analytics, Singular), and Adobe Creative Suite.
  • Resourceful and autonomous: Ability to create solutions from scratch, quickly learn and leverage new tools to improve processes and programs, and work autonomously with a strong bias for action and results.
  • Excellent Organizational Abilities: Highly detail-oriented, capable of effectively juggling and prioritizing multiple priorities and projects concurrently.
  • Effective Communication Skills: Strong written and verbal communication skills.
  • Preferred experience: Knowledge and understanding of web design and web accessibility best practices.
Company DescriptionAbout us:

The Norland Group has been in operation successfully since 1996. We are a strong believer of people management, professionalism and accountability. We only make promises when we are certain we can fulfill them. Our business focuses on fulfilling the needs of commercial and government customers in administrative services, workforce mobilization, information technology, engineering, project management services.
Our Mission Statement

Our main goal is to provide career advancement opportunities to our associates. We are committed to bringing our customers exceptional support services with the highest quality, integrity, and innovation. We believe that we are the stepping stone for our associates to advance their careers and to live a better life. Everyone should have a chance to live a successful and happy life. We operate our business based on those values and we choose employees who value the same principles.Company DescriptionAbout us:\r
\r
The Norland Group has been in operation successfully since 1996. We are a strong believer of people management, professionalism and accountability. We only make promises when we are certain we can fulfill them. Our business focuses on fulfilling the needs of commercial and government customers in administrative services, workforce mobilization, information technology, engineering, project management services.\r
Our Mission Statement\r
\r
Our main goal is to provide career advancement opportunities to our associates. We are committed to bringing our customers exceptional support services with the highest quality, integrity, and innovation. We believe that we are the stepping stone for our associates to advance their careers and to live a better life. Everyone should have a chance to live a successful and happy life. We operate our business based on those values and we choose employees who value the same principles.

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