Logistics and Customer Service Coordinator
2 weeks ago
Job Title: Logistics and Customer Service Coordinator
Location: Lakeville, MN
Company: Progressive Rail Inc.
About Us:
Progressive Rail Inc. is a short-line freight railroad serving over 300 customers across various industries. Our headquarters is in Lakeville, MN, with multiple operating locations.
Position Overview:
We are seeking a high-energy, tech-savvy Logistics and Customer Service Coordinator. If you’re passionate about customer service, detail-oriented, and thrive in a fast-paced environment, we want to hear from you
Key Responsibilities:
- Prepare and organize shipment documentation quickly and accurately.
- Verify and process orders using digital systems.
- Resolve shipping and inventory discrepancies creatively.
- Provide exceptional customer service for inquiries related to warehousing and shipping.
- Perform quality control checks on outgoing shipments.
- Investigate inventory issues and collaborate with the team for solutions.
- Manage multiple tasks efficiently while maintaining compliance with safety protocols.
- Maintain a clean and organized workspace.
- Stay active throughout the workday, with tasks requiring standing for extended periods.
Qualifications:
- High school diploma or GED equivalent.
- Preferred experience in shipping, receiving, or warehouse roles.
- Knowledge of logistics and the shipping process is a plus.
- Proficient in Microsoft Office; SAP experience is an advantage.
- Outstanding customer service skills with a friendly demeanor.
- Ability to multitask and maintain a positive attitude in a busy environment.
- Strong attention to detail and effective communication skills.
Benefits:
- Competitive wage and benefits package including:
- 401k with company match
- Health, dental, and vision insurance
- Life insurance
- Company-paid short-term and long-term disability insurance
Equal Opportunity Employer:
We encourage applications from all qualified individuals regardless of race, color, religion, gender, sexual orientation, national origin, veteran status, marital status, or disability. We maintain a drug-free workplace and conduct pre-employment substance abuse testing.
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