Software Development Engineer in Test V

ID.me is a high-growth enterprise software company that simplifies how people prove and share their identity online. The company empowers people to control their data through a portable and trusted login, which means they don't need to create a new password when visiting sites that have the ID.me button. ID.me's digital identity network has over 117 million registered members, and is used by fourteen federal agencies, agencies in 30 states and over 600 corporations for secure identity proofing and verification.

ID.me's technology meets the federal standards for consumer authentication set by the Commerce Department and is approved as a NIST 800-63-3 IAL2 / AAL2 credential service provider by the Kantara Initiative. In addition to helping people control their credentials and data, the company's "No Identity Left Behind" initiative strives to expand digital access and inclusion for all people. The company offers multiple pathways to identity verification – online self-serve, live video chat agents, and in person. ID.me is passionate about building a robust identity network that does not compromise access for traditionally underserved groups.

ID.me has received numerous awards including Deloitte's 2023 Technology Fast 500, Washington Business Journal's Fastest Growing Companies, Entrepreneur Magazine's 100 Brilliant Companies and Wall Street Journal's Startup of the Year finalist. In recent quarters, ID.me announced it raised $132 million in Series D funding, led by Viking Global Investors with participation from CapitalG, Morgan Stanley Counterpoint, FTV Capital, PSP Growth, Auctus Investment Group, Moonshots Capital, and Scout Ventures. ID.me's most recent round brings the total investment in ID.me to over $275 million since its founding in 2010.

Role Overview: ID.me is seeking a Software Development Engineer in Test (SDET V) to drive quality engineering initiatives with a focus on load and performance testing. This role is instrumental in ensuring the scalability and reliability of ID.me's Identity, Wallet, and Marketplaces services. As an SDET V, you will design and implement performance testing frameworks, enhance functional automation, and collaborate across teams to ensure that systems meet the demands of millions of users.

You will play a key role in identifying and addressing performance bottlenecks, building robust testing infrastructure, and integrating performance insights into development pipelines. This position is ideal for a technical expert passionate about enabling development teams through advanced testing solutions.

Location: Mountain View, CA (Onsite)

Department: Quality Engineering

Key Responsibilities:

• Develop and maintain robust functional automation frameworks to support reliable testing of core services, with a focus on seamless integration into CI/CD pipelines.
• Design and execute load, stress, and performance testing strategies to ensure ID.me's platform can scale to meet user demands. Identify and address performance bottlenecks in critical systems.
• Build and enhance testing infrastructure specifically for load and performance testing, ensuring comprehensive coverage for high-traffic scenarios and integration-heavy components.
• Define and track key performance and reliability metrics (e.g., response times, error rates, and throughput) to measure the success of performance testing efforts.
• Collaborate with development and DevOps teams to define and implement testing strategies that incorporate performance metrics and real-world usage scenarios.
• Contribute to organizing and enhancing the codebase to ensure testability and maintainability, with a focus on performance-sensitive areas.
• Mentor and support junior engineers in performance testing best practices, fostering a culture of continuous improvement and quality-driven development.

Minimum Qualifications:

• 10+ years in software quality engineering with a strong background in performance and load testing for large-scale applications.
• Proven experience with performance testing tools such as Locust, Gatling, K6, Artillery or similar frameworks.
• Proficiency in building and scaling functional test automation frameworks using tools like Playwright, or Cypress.
• Strong skills in Python, Ruby, JavaScript, Go, or similar languages, with experience writing maintainable test scripts and performance testing code.
• Solid understanding of cloud platforms (AWS, GCP), containerization technologies (Kubernetes, Docker, Nomad), and CI/CD integration for automated testing.
• Experience with performance monitoring tools (e.g., Grafana, HoneyComb, New Relic, Datadog) to gather and analyze system performance metrics.
• Ability to work cross-functionally with engineering, product, and DevOps teams to implement performance testing strategies and solutions.

Preferred Qualifications:

• Experience working with both statically typed and dynamically typed languages.
• Experience with Hashicorp Nomad/Vault/Consul/Terraform
• Familiarity with chaos engineering principles and tools like Gremlin or LitmusChaos to test system resilience under failure conditions.
• Experience designing and executing tests for integration-heavy systems, particularly those involving external services.
• Experience in security-sensitive or identity verification environments with stringent performance and reliability requirements.

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The annual base salary listed does include a company bonus, incentive for sales roles, equity and benefits which will be determined based on experience, skills, education, relevant training, geographic location and role.

ID.me offers comprehensive medical, dental, vision, health savings account, flexible spending accounts (medical, limited purpose, dependent care, commuter benefit accounts), basic and voluntary life and AD&D insurance, 401(k) with company match, parental leave, ability to participate in unlimited paid time off subject to the terms and conditions of the PTO policy, including 8 company wide holidays, short and long-term disability insurance, accident and critical illness insurance, referral bonus policy, employee assistance program, pet insurance, travel assistant program, wellbeing and childcare discounts, benefit advocates, and a learning and development benefit.

The above represents the anticipated total rewards package for this job requisition. Final offers may vary from the amount listed based on qualifications, professional experiences, skills, education, relevant training, geographic location, and other job related factors.

ID.me maintains a work environment free from discrimination, where employees are treated with dignity and respect. All ID.me employees share in the responsibility for fulfilling our commitment to equal employment opportunity. ID.me does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. ID.me adheres to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, ID.me's policy is to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations and ordinances where a particular employee works. Upon request we will provide you with more information about such accommodations.

Please review our Privacy Policy, including our CCPA policy, at id.me/privacy. If you provide ID.me with any personally identifiable information you confirm that you have read and agree to be bound by the terms and conditions set out in our Privacy Policy.

ID.me participates in E-Verify.